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SafetyServe has a rating of 2.0 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. SafetyServe ranks 29th among Driving Schools sites.
The registration process is painful and time consuming. Completed the first 2.5 hours of the course only to have to freeze up and the "next" button would not appear. Had to contact customer support and they took 3 hours to respond telling me to use a different browser. So then had to start the whole session all over again only to "fail" the verification in my 4th hour. Failing the verification locks you out of the account and you are unable to continue and have to re-register and start all over again. The verification asked me what day of the month I was born which I'm sure I was correct in my answer lol but it told me I was incorrect 3 times. DO NOT use this site unless you want to waste your time!
I got through 4 hours of the course without any issues except the stress every thirty minutes reminding you to verify identity or be locked out for good. I answered everything successfully the it asked me my gender which I answered. It told me incorrect which was system error. Instead of assist, representative was condescending and told me here's your refund without any recourse. This is a poor service and should not be taken by anyone. Be aware you will waste your time and have nothing to show except poor customer service. They have no remorse in wasting people time. They offered no resolution except saying you can take course over! Are you kidding!?!?!
This is the official site for the National Safety Council Defensive Driving Courses and every cluttered page of this site is designed to get you to purchase the short online course. But it was well worth the time & money for me. After taking the course & submitting documentation to my insurer, it lowered my auto insurance by about 10%. The site also offers a professional truck driver online defensive driving course.
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