• Sainsbury’s Bank

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Overview

Sainsbury’s Bank has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Sainsbury’s Bank ranks 276th among Banking sites.

How would you rate Sainsbury’s Bank?
Top Critical Review

“Poor”

chris t.
9/14/22

Surprisingly bad with customer service considering how good their supermarkets are. Banks and Insurers seem to have different ideas on how to treat their customers.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user christ1436
2 reviews
1 helpful vote
September 14th, 2022

Surprisingly bad with customer service considering how good their supermarkets are. Banks and Insurers seem to have different ideas on how to treat their customers.

Thumbnail of user richardt288
4 reviews
4 helpful votes
June 21st, 2018

Good interest rates, and online banking itself is fine... but telephone banking is appalling! Security questions they ask on the phone are "generated" based on your Experian credit report. If you don't have access to that, then you'll likely fail security and they'll lock your accounts! - avoid!

Thumbnail of user atanaskav
2 reviews
6 helpful votes
May 26th, 2018

Dont fall for this scam, whatever your circumstances are you will never get a loan at 2.8% APR, even if you apply for only £7,500! I dont pay a mortgage, have no debts, keep a credit card (fairly low credit limit, which I barely use and never been late with my monthly payments), only for the sake of having good credit score, according to Experian -978, (the one Sainsburys Bank use), and yet the APR increased from 2.8 to 10.1% at the end of the application, after all personal details, including bank details, have been filled. I didnt actually need this loan, applied only because the APR was advertised at such amazing % and as I expect in couple of years my son to get married, it wold be nice to have some extra cash. I did not agree with the 10.1% APR, clicked the button No, thank you and called for some explanations. Believe or not, the answer was: Having a credit card can be one of the circumstances your rate to be increased, because you have to pay one more direct debit. Judge it for yourself- when they cant give any reasonable explanation, they will say: " You have a credit card and its on our list of circumstances."

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