• Sareeka

Sareeka

Overview

Sareeka has a rating of 2.66 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Sareeka ranks 158th among Indian Clothing sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    8
  • Quality
    12

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
16
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their customer service replies to the email in one or two words as if they are chatting with their buddies.
  • This is the WORST online order I have ever had the experience of dealing with.
How would you rate Sareeka?
Top Positive Review

“Sareeka is the Place to Go for Stylish Ethnic Wear”

Sareeka g.
10/31/23

I recently shopped at Sareeka and I could not be more pleased! Not only do they have the latest styles of ethnic wear, but their selection is second to none. The quality of their clothing is outstanding and the prices are very reasonable. Shopping at Sareeka was a wonderful experience and I would highly recommend them to anyone who is looking for stylish ethnic wear!

Top Critical Review

“Worst customer service and outfits”

Millie P.
9/8/23

Outfits are completely different than what is pictured and customer service is terrible at attempting to resolve that. Please don't buy from here if you value your sanity. I wasted too much money here.

Reviews (96)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (13) order (43) 3 weeks (5)
Thumbnail of user milliep4
2 reviews
2 helpful votes
September 8th, 2023

Outfits are completely different than what is pictured and customer service is terrible at attempting to resolve that. Please don't buy from here if you value your sanity. I wasted too much money here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sareeka0522
1 review
0 helpful votes
October 31st, 2023

I recently shopped at Sareeka and I could not be more pleased! Not only do they have the latest styles of ethnic wear, but their selection is second to none. The quality of their clothing is outstanding and the prices are very reasonable. Shopping at Sareeka was a wonderful experience and I would highly recommend them to anyone who is looking for stylish ethnic wear!

Service
Value
Shipping
Returns
Quality
Thumbnail of user praims
1 review
8 helpful votes
January 29th, 2022
Verified purchase

Their punitive policies are what they hide behind.
I'm genuinely surprised they are still allowed to trade.
Well, I'm doing everything within my power to lessen their UK reach, *******@sareeka.com, here me now:

Reform is coming, even in India - these shady tactics and non-conforming policies you think you can rely on to cover your crooked ways and illegal sales tactics will be regulated and ENFORCED soon.
You will stop being able to scam customers and scarper.
You know? Enjoy your ill-gotten gains whilst you can, money collected by dishonest means only ever ends up coming back to bite you.

Tip for consumers:
DON'T - there are far FAR BETTER vendors out there who are honest and who deseve your business. Don't engage with these crooks - I'm happy to point you in a less trecherous direction if you need.

Products used:
2 out of 5

Thumbnail of user sameeras9
1 review
0 helpful votes
February 23rd, 2023

I ordered 2 oufits amounting to R2500 on 05 February, last tracking date of the parcel was on 10 February, I contacted Sareeka and they said to me the parcel is already in South Africa, then I contacted Pacific Couriers, they said the parcel will be loaded onto the next available flight. Today is 24 February and still no sign of this parcel. I am very stressed that I have lost my money

Thumbnail of user ashleyb1648
1 review
3 helpful votes
July 26th, 2022

I ordered three months ago. They took the money and the package stating it was delivered. I contacted fedex about the package they did an investigation and assured me the package was lost in transit. Then when i reached out to the customer service team, they take long to response to my emails, no updates about the package, i was never offer a refund or a ship back of the products. Poor communication. It was my first time ordering from them i do not recommend this site.
0% not satisifed with the outcome.

Products used:
i never recieved any products, no refund no compensation.

Service
Value
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Thumbnail of user rubys235
1 review
3 helpful votes
July 20th, 2022
Verified purchase

Never trust and order from this company site. Completely fake and fraudulent. Ordered and never received and nor refunded

Thumbnail of user kameelao
1 review
0 helpful votes
August 4th, 2022
Verified purchase

Sareeka seems to run a couple scams between sending you items you ordered. They've sent me an item x5 smaller than I ordered for my child. It's fitting for a baby, not a much older child. I've sent pictures showing the size and showing I ordered the right size, and there's zero customer service, just insistance I received the right size. Trying to pursue getting a refund on top of arguing with them wouldn't be worth it, as you have to cover shipping etc. To return. They know this and seem to use it to their advantage.

Also careful checking out if you choose to buy from them, you will often find more items than you clicked in your cart, as if they try to get customers to purchase more of the same item than intended and then say it's what you ordered.

Tip for consumers:
Don't

Products used:
Lengha, kids Lengha and sherwani

Service
Value
Shipping
Returns
Quality
Thumbnail of user inam40
1 review
0 helpful votes
February 26th, 2022

I purchased two outfits and both are beautiful and in accordance with photos. Delivery took longer but was kept informed on Whattsapp. Recommend the company.

Products used:
Two sets of salwar kameez

Service
Value
Shipping
Quality
Thumbnail of user jk874
2 reviews
3 helpful votes
July 12th, 2022
Verified purchase

They lie about delivery dates, they lie about what they have shipped and when they have shipped, they lie about products in stock (they send u different products so they don't have to refund), they lie about refund being processed.
They refuse to resolve or communicate, they want to bully you into accepting shipment with all the problems. Pls pay with a gtee credit card or PayPal so you can get refund thru those means as they will not help you in any way. I think what they fail to understand is that honesty is the best policy and if something went wrong or happened if they honestly communicated that & resolved together- they would have a long term relationship. Unfortunately they are clearly just scamming people esp overseas clients thinking they have the right to do that. Disgusting.

Service
Value
Shipping
Returns
Thumbnail of user rashmik30
1 review
1 helpful vote
August 25th, 2022
Verified purchase

I ordered a package on 15th July which was enough time for my package to arrive before my events on 19th and 27th August. They had not shipped the items until i asked them to ship it after several messages. Then they sent the same week of first event a partial package which was by fedx and came early. I asked why not both together and they said they will sent. I had to again message several times until they sent me package now this week when my event happens on 27. I tracked the package which is by dhl express and I will receive on 31st so that means will not get the item for the event. Very very shipping practice and you won't get your items on time when u need them. Pathetic never buying again from them

Tip for consumers:
Don't make purchase if u need it for an event within a month or two time frame. Order 6 months in advance., they have poor shipping practices

Products used:
Kurta and dhoti

Thumbnail of user sherrieg45
1 review
1 helpful vote
July 20th, 2021

I have been purchasing suits from this company for almost three years and honestly, I love every garment I've purchased. The quality is fantastic and the attention to detail is well worth the additional cost for customization. I've placed orders with other companies/sites and always disappointed with color, size or false misrepresentation. The selection of styles and seasonal trends that Sareeka offer have been unmatched. Word of caution, once you buy, you'll be addicted to purchase many many more.

Products used:
Punjabi/Indian Suits

Service
Value
Shipping
Quality
Thumbnail of user saraa191
1 review
2 helpful votes
August 13th, 2019

The suits turned out beautiful and were stitched very nicely. Overall, they had good customer service and followed all of my instructions carefully. However, I didn't like how one of my products had to be replaced. After I had payed for the product they told me it was no longer available and requested me to pick something else.

Thumbnail of user faisalm35
1 review
6 helpful votes
June 9th, 2021
Verified purchase

Bought a dress in April, before buying i asked them will you guys be able to send to Australia before Eid ie 14th May. They said Yes and now it's 10th June and I am still waiting for the dress. If I had the negative start rating option I would have done that. Don't buy from them.

Tip for consumers:
Dont buy from Sareeka go for CBazaar

Products used:
Anarkali Suit

Service
Value
Shipping
Returns
Thumbnail of user menishan
1 review
0 helpful votes
April 27th, 2021

I was very impressed with the customer service I received from Sareeka. The saree which was promptly delivered was stunning! I also ordered a blouse which was a perfect fit.

Tip for consumers:
Contact the seller if you require any further information, they were very helpful.

Products used:
Saree with made to measure blouse

Service
Value
Shipping
Quality
Thumbnail of user gulshank5
1 review
3 helpful votes
October 28th, 2020

Really bad quality. I am first time place order for them I am really disappointed I pay them $300 never recommended This site to buy anything

Thumbnail of user palakc5
2 reviews
3 helpful votes
June 4th, 2020

I would give them 0 stars if I could. I bought something from these people's website and the stitch and quality of fabric was utterly disgusting. Do not waste your money, they will sell you bad quality especially if they know there is no way you can return the item.

Thumbnail of user sr206
1 review
0 helpful votes
May 24th, 2019

Ordered my sari online and received within a week, quality of product and colour is good.

Only suggestion I will make is that they should improve on providing order numbers and tracking details on the email.

Thumbnail of user soniam139
1 review
2 helpful votes
February 27th, 2020

Avoid at all costs. The material used is cheap. After providing my measurement, the outfits did not fit and I explained this to them and provided photos. They were adamant that their measurements were right and refused to provide a refund. What happened to the customer is always right?

Thumbnail of user ramanib
1 review
9 helpful votes
November 4th, 2018

Don't ever buy anything from this website. They will lie to you about delivery date, giving you all kind of false hope. They don't answer your questions promptly after charging you exorbitant prices. You will never see your clothes that you have paid for so best to avoid this website at all cost. Fraud websites like this should be banned from operating.

Thumbnail of user britw3
1 review
7 helpful votes
June 25th, 2019

Before this experience, I've never felt comfortable leaving a negative review for a company. However, my experience with Sareeka and Sareeka Customer Care has been too disheartening for me not to share with others. Our products came unfinished, falling apart, and with broken pieces. Also, they did not appropriately stitch our garments according to our measurements, which we paid extra for, and they didn't look like the product listing. Sareeka Customer Care only would reply with one-sentence-long responses to lengthy emails and provided no signature. Eventually, they stopped responding and ignored any emails I sent. The only way I was able to get a refund after weeks of Sareeka ignoring emails was to escalate a claim through PayPal. If I didn't have PayPal, I am sure that they would have just taken my money and continued to ignore me. I'm disappointed with the unprofessional service that I received, and I don't recommend using them.

Tip for consumers:
Please consider another site first. If you really want to use them, please use PayPal to make sure you have someone in your corner.

Thumbnail of user baljits4
1 review
11 helpful votes
April 28th, 2019

I ordered a lahengha for my first sons wedding waited patiently paid for it by credit card which was charged to my statement right away. After a week or so I got an email that product is sold out and can't refund me and I should get a replacement!, BAD BUSINESS ETHICS!, I as a paying customer American dollars too! Should have the right to get my money back since I didn't even receive the product. They are taking advantage of foreign customers keeping their money and not giving them the product they specially ordered! SHAME ON THEM!

Thumbnail of user sahilg20
1 review
0 helpful votes
February 5th, 2021
Verified purchase

Great product. It is affordable. The stitching could have been more detailed and better but overall it is great and very fashionable.

Service
Value
Shipping
Quality
Thumbnail of user joym112
1 review
6 helpful votes
April 5th, 2019

I live in the USA and ordered a Punjabi suit with straight legs. It arrived in a timely manner yesterday, but while they had my exact measurement's the top around the bust line is way too tight and the arm holes are too tight. The back of neckline is way lower than I ordered.

The sleeve's are sewn on crooked so they hang badly, The garment has messy stitching along with fraying edges, and the cotton used is cheap and just breaks.

The pants are horrible and made of very cheap material. They do not give refunds on stitched items so I've just wasted $50.00 for something I will never wear.
I will never use these people again, Beware!

Thumbnail of user alexisu21
1 review
3 helpful votes
June 13th, 2020

After reading many negative things about Sareeka I was a bit worried because I'd just placed an order for like a $60 salwar kameez... it took a while because of the coronavirus so I suggest ordering at least 3 months ahead of time, especially if you're getting custom measurements. But it finally arrived and it is seriously just as beautiful as the image if not even prettier- I was blown away with how gorgeous it looked, and I'd say it was worth the price and the wait. I now trust Sareeka and would even recommend them because their prices are even better than other sites I've looked at. I'm in love with this new suit! (I've attached pics. I ordered this but in black)

Service
Value
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Thumbnail of user mamtas8
1 review
5 helpful votes
May 4th, 2019

Please do not buy anything from this store. If there was zero rating, I would have selected it. I had a very bad experience with them.

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Sareeka F.
Typically does not respond to reviews

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