• SecureTabs

Overview

SecureTabs has a rating of 3.0 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. SecureTabs ranks 29th among Pharmacy sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    2
How would you rate SecureTabs?
Top Positive Review

“Three years a customer and no issues.”

John G.
6/8/16

I have purchased from this company for over 3 years and never had a problem with them. The shipping can take up to 3 weeks at times but have always arrived in good condition. Billing has never been a problem either. Some have complained of CC fraud but I use a top notch bank and they will back you if any issues arise.

Top Critical Review

“NOT HAPPY”

Chris L.
11/16/15

So far it looks like scam to me. I must admit I ordered two years ago from them and I did receive the tablets but not this time. After I made my second order, a message said that my transaction was declined but I was charged immediately for that. After over two weeks of complaining and sending them emails, I still haven't received the tablets or money back.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user skyee2
0 reviews
5 helpful votes
September 8th, 2016

I'm located in Charleston, SC and I've been ordering from secure tabs since 2008. The worse thing that has ever happened to me was my order arriving 10 days late. They've never overcharged my card and their customer service is next to none. I order from this company in bulk 3-4 times a year. I will endorse this company as a reputable & reliable site!

Thumbnail of user chrisl122
0 reviews
2 helpful votes
November 16th, 2015

So far it looks like scam to me. I must admit I ordered two years ago from them and I did receive the tablets but not this time. After I made my second order, a message said that my transaction was declined but I was charged immediately for that. After over two weeks of complaining and sending them emails, I still haven't received the tablets or money back.

Thumbnail of user jamess374
James S.

Chris, thank you for the feedback. Please contact me directly James@Securetabs.com or call our Support service 1-800-471-4247 asap for checking your order status and handling this matter.
Regards, James

Thumbnail of user josephm67
0 reviews
2 helpful votes
March 26th, 2014

Ordered in January 2014 and was told that I would receive my order in 7-15 working days, that is Feb 11 to Feb 21. Nothing arrived. They provide USPS tracking numbers that don't work.

I contacted them in March and told them I did not receive anything and they said they would re-ship. They would not expedite the order, basically, they treated it as a new order. The new order was shipped March 7th, this time they promised 5-8 working days. Nothing, zero, nada. No shipment received. I contacted them today and all they said was to wait some more.

So beware if you order from them...

Thumbnail of user jamess374
James S.

Joseph, thank you for informing us regarding this issue. Our goal is to deliver ordered products to each customer successfully, or guarantee money-back in case for some reason package does not reach its buyer. Could you please contact our Support service for handling your request.

Thumbnail of user johnk266
1 review
4 helpful votes
March 11th, 2016

Not sure of about some of the complaints, but i have been ordering Tadalafil for fours years from Securetab and can tell you they will help you now matter what. You must remember when you order where your orders goes. The orders have to go thru U.S. Customs and if you want you can track your order through the whole process. I know I have done it. One of my orders I never received, but I had tracked them to U.S. Customs. I contacted Securetabs and they sent me a replacement order. I received the replacement order and two months later received the first order. Now who would you say screwed up my order? I am and have been 100 percent satisfied.

UPDATE"
Just ordered again and this time the order came faster than the last 10 days from the time I ordered. Last time the order was held up because of customs.
If you have a problem they have an online chat line that works very well. They will do their best to satisfy you..

Thumbnail of user jamess374
James S.

John, thank you for estimating our services highly! We strive to keep our customers satisfied and shall be glad to be at your service in future.

Thumbnail of user davidk170
0 reviews
2 helpful votes
November 12th, 2015

Possible credit card theft, unauthorized charge shows up two months after order. This was only transaction on a new card. Would never deal with again.

Thumbnail of user jamess374
James S.

David, please rest assured SecureTabs does not store any card data according to our security policy. We use SSL protocol for payments processing to keep all data encrypted and safe.
We ‘re now investigating this matter and ask you to contact me directly James@Securetabs.com or call our Support service 1-800-471-4247 for handling this matter as quick as possible

Thumbnail of user briw3
0 reviews
0 helpful votes
May 19th, 2016

Ordered. Never recieved months later. Would never do business with.

Thumbnail of user jamess374
James S.

Hello Bri, sorry to hear that the parcel didn’t reach you. Please contact me directly James@Securetabs.com or our Support service 1-800-471-4247 for reshipment or refund option.

Thumbnail of user petere24
0 reviews
0 helpful votes
July 22nd, 2015

I have ordered ED pills several times, anti-depression meds & antibiotics once. Haven't used the antibiotics but the other items were as good as those through traditional channels in the UK.
On one occasion I reported non-arrival of package and they sent goods again without hesitation, this time received fine. The original order arrived a month or two later; it must have got stuck in the postal system or customs somewhere as the franking etc proved it had been despatched within a day or so of order placement.
Always used a regular credit card, again no problems though I guess it would be more prudent to use a pre-paid card.
Sometimes there's a free gift, always 15% discount as a returning customer after initial order.
I wouldn't hesitate to order again. I guess the "rogue" status from LegitScript is mainly because they supply meds without prescription which is undeniable. However, I would like to believe that sensible customers will have thoroughly researched what they're ordering and often do so as a result of the exorbitant cartel prices extorted by big pharma in their home countries. Also, never assume that your MD or GP is an expert on everything (s)he prescribes: always research what they've written the script for before putting it in your body. Their software packages don't always automatically throw up possible interactions with other meds you are taking and certainly don't highlight issues discovered in trials that the manufacturers prefer you didn't know about. Example: I was prescribed Doxazosin due to non-availability of Terazosin. A quick check on Wikipedia told me I didn't want to be taking it.

Service
Value
Shipping
Quality
Thumbnail of user jamess374
James S.

Peter, thank you for the positive feedback! Yes, we’re currently accepting all type of credit and prepaid cards payment. Please remember that our returning customers receive 15% order discount.

Thumbnail of user larryj21
0 reviews
3 helpful votes
January 6th, 2015

I am from Central Pennsylvania and have been a SecureTabs customer since 2010. Other than being a customer, I have no affiliation with this offshore company. I have placed several orders of their Generic Viagra (Sildenafil 100mg) from Securetabs and I can confirm that they work as well as the branded ones that I obtain as part of my prescription here in the US. I have full faith in this Citra product that they provide, having used several hundred over the past few years. In fact, recently, I started to cut them in half and I am get twice the mileage out of an order. Thinking of trying an alternate product from them the next time around. I researched several companies before deciding on them, and I am not disappointed with my choice. I am totally satisfied with their customer support and timelines of delivery (using the regular, non-expedited shipping).

Thumbnail of user jamess374
James S.

Larry, thank you for such detailed review! We do our best to provide services and products of highest quality to all our customers. Regards, James

Thumbnail of user ringos
0 reviews
1 helpful vote
April 5th, 2014

Placed order March 8th, received an email with an un-trackable shipment number on March 12th. On March 31st was sent another email that said my tracking number had changed and provided another tracking number. This number also appears to be BOGUS and un-trackable. Now website says they are not taking new orders due to difficulties. BIG RED FLAGS... Find another source if your thinking of using this site. Glad I used AMEX at least I'll get my $$ back.

Thumbnail of user jamess374
James S.

Ringo, could you please email me directly James@Securetabs.com or call our Support service 1-800-471-4247 for confirming whether your problem has been resolved.

Thumbnail of user barryw21
0 reviews
0 helpful votes
July 14th, 2015

I have used this site MULTIPLE times for generic Viagra and Cilais. I ALWAYS get my order. Sometimes it's a week later than they said, but it still comes. Sometimes it may get caught up in customs, but they have ALWAYS re shipped to me. Their on-line customer service is always great and they help me with any problems I may be experiencing. Two orders ago, the shipment did not arrive on time. Customer service told me to wait another two days, but I waited a week, and nothing. I contacted them and they re shipped almost immediately. I got the order the following week, but that was because it was my FIRST order arriving (you need patience, sometimes their pharmacy ships through China). And then their reshipment arrived a few weeks later- so I had double but willing to keep and pay for. What's NOT to like for Viagra at a dollar a pill! I tested their pill to an actual Viagra brand my doctor prescribed, and they worked identically (and no, it's not the placebo effect). Obviously they have my continued patronage. I usually make sure I get them from the Cipro pharm. And remember, this is just MY opinion, so as always, buyer beware.

Thumbnail of user jamess374
James S.

Barry, we’re very glad to hear that you find our products and services quality satisfying.
It’s our pleasure to be at your service.

Thumbnail of user samj39
2 reviews
1 helpful vote
March 26th, 2014

I have been satisfied with the service and have had absolutely no problems in 5 years

Thumbnail of user jamess374
James S.

Sam, we’re glad to be of service to you! James

Thumbnail of user markf46
0 reviews
1 helpful vote
April 6th, 2014

I ordered 02-22-14 and am still waiting. The "tracking" number is a farce.
I noticed the CC transaction was through China. I have been checking my card to make sure I don't get ripped.
In the past I received the goods in a timely fashion.
Not this time.
I would not use this site.

Thumbnail of user jamess374
James S.

Hello Mark, could you please contact me directly James@Securetabs.com or call our Support service 1-800-471-4247 for confirming whether your problem has been resolved successfully.

Thumbnail of user avil6
0 reviews
3 helpful votes
January 25th, 2015

Hi. I'm from israel and i'm buying from securetabs since 2012 (ed meds), they are reliable and legit,
There meds come from cipla and trusted companies, they have good costumer service, and the main thing the pills are good, working like charm and cost less the 10% then the prescription meds, the shipping is discreet and free!
Here is link enjoy
https://mysecuretabs.net/

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamess374
James S.

Avi, thank you very much for your review! It is really pleasant for us to see that our services find demand in different countries. And yes, the shipping remains free worldwide.

Thumbnail of user johng182
0 reviews
8 helpful votes
June 8th, 2016

I have purchased from this company for over 3 years and never had a problem with them. The shipping can take up to 3 weeks at times but have always arrived in good condition. Billing has never been a problem either. Some have complained of CC fraud but I use a top notch bank and they will back you if any issues arise.

Thumbnail of user alberth49
0 reviews
0 helpful votes
December 29th, 2016

Why cant I reorder as of 11-1-2016?

Thumbnail of user williamm69
0 reviews
2 helpful votes
July 1st, 2013

DONT ORDER from them. They cheated me out of 20.00 for the faster shipping option they offered. I did not get my package in the 10 days they promised! BUYER BEWARE! I asked for a refund of my 20.00 since I did not get what I paid for... they did not even acknowledge I asked for a refund. They offered me 10 free pills if I ordered again from them1 STAY AWAY!

Thumbnail of user jamess374
James S.

William, we do everything to ship our customer’s orders as early as possible. However, actual delivery time is determined by postal service so it may not meet initial conditions. If for any reasons you have issues with delivery, please feel free to email me directly James@Securetabs.com or call our Support service 1-800-471-4247 for reshipment or compensation.

Thumbnail of user wests7
0 reviews
3 helpful votes
February 22nd, 2015

I've purchased from securetabs twice now and going on my third time. I have always been satisfied with the price and product. Just don't be in a hurry, the product comes from India so plan ahead so you don't end up like the people trying to slam this company with bad reviews. Also the packaging is not to discreet so plan for that also, I use a PO box and a prepaid visa to be safe.
Westside

Thumbnail of user jamess374
James S.

West, thank you for being with us! We put efforts constantly to improve our service quality and hope to continue to deal with you in the future.

Thumbnail of user justinc32
0 reviews
1 helpful vote
July 18th, 2013

I've used securetabs regularly over the past couple years and have had nothing but quality generics and very good customer service. On one occasion half of my order wasn't on time. I was asked to wait an additional week and they reshipped. Problem solved. I gave 4 stars because their payment options constantly change and it annoys me.

As far as priority shipping... why? No matter how fast they ship it, there is no expedited customs passage. I've seen it take from 2-15 days to get through customs. It comes through NY so it will be longer for west coast customers. I received my order today, 13 days after ship notice email on 5th. That's pretty quick.

I bought elsewhere once and received inferior product and had my credit card compromised. Nothing but good experiences with securetabs.

Thumbnail of user jamess374
James S.

Justin, thank you for your review and useful advice. We’re glad to inform you that during last year our payment options are working stable and fine.

Thumbnail of user billm54
0 reviews
1 helpful vote
June 15th, 2013

DONT ORDER from SECURETABS.COM, I placed an order **************821 on June 5th 2013 and just happened to email them on June 15th to get my tracking info. WHAT do you know my order COINCIDENTALLY was being dispatched today 10 days AFTER I PLACED THE ORDER and I paid the extra 20.00 they require to get it in 5 to 10 working days and it hasn't even left India yet! I called and talked to a Jade guy and he was useless but said that I would NOT be getting a refund for the extra 20.00 dollars I spent for EMS that's their faster shipping they offer.
His explination for the 10 day "DUHHHH maybe it was a glitch in the system" Because they sent me a fraudulent email on June 6th saying my order was dispatched that was a complete lie!

Stay away from SECURETABS.com They are dishonest!

Thumbnail of user jamess374
James S.

Bill, please accept our deepest apologies for the inconvenience caused. We have solved this situation by providing compensation and full refund of the order. And we were glad to see you returning for placing a new order after this incident.

Thumbnail of user johnc56
0 reviews
4 helpful votes
May 2nd, 2011

I placed an order over two months which I still haven't received. Every time I call to complain they say the order has reshipped and they provide me a tracking number. I check the tracking number with the postal service and they say they cannot find the number. This sequence has repeated itself several times. DO NOT EVER, EVER DO BUSINESS WITH THIS RIPOFF COMPANY.

Thumbnail of user jamess374
James S.

John, could you please email me James@Securetabs.com or call our Support service 1-800-471-4247 for confirming whether your problem has been resolved.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about SecureTabs?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about SecureTabs?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business