Semperfilogisticsandservices

So unprofessional, damaged expensive items, refused to do what they said they would do during the estimate, missing pegs/shelf pins (they must've misplaced them) and didn't install furniture properly. My monitor is chipped, scratch at the top of my bedroom TV, scratch on the entertainment glass table, desk is misaligned, washing machine leaks, they refused to hook up my dryer, and my bed frame was improperly put together. Couldn't tell what was wrong with the bed without the mattresses on it. They lost one of the arm cushions to my loveseat. How?

I told him before the move that most of my belongings can't be replaced, so please be careful with them. He insured me he would. No they didn't; especially when I wasn't watching them pack & unload everything.

Heavy computer equipment was placed far from the desk, and I had to direct too many people (3) to put things close to where they needed to be; not just dump them wherever they felt like it. I needed 6 eyes or 3 people to watch everything they did. Dumped a dustpan with stuff in it onto the floor (pic not included but taken).

Said they would work with me about the payment and lied. Deceptive at best, just to get my business. The owner is a veteran, I'm a veteran, and he did me dishonorably. I am in the process of disputing the charges, since they left so much for me to do and ruined some of my expensive belongings. They turned my dresser over and over to get it to the wall. They threw parts to the dryer inside of it with clean clothes; I told him this before they moved it. Did they think dirty clothes were in the dryer? Foolishness and negligence. I didn't see him stick those dirty things in with clean clothes (UGH). It needed the other connection for this unit, but he refused to switch it and install my dryer. Truly unprofessional, sloppy and careless.

The woman said I watched her put together my bed 3 days later, as if that meant I knew how to install the thing, when I didn't. The slats aren't right, and it moves considerably from left to right. They had me remove the sheets, take off the mattress, and pointed that it was put together. Yeah, it was put together, but incorrectly, because it did not move from left-to-right the prior 11 years I've had it.

When I moved here from another State 7 years ago, everything was done perfectly, and I didn't have to assemble anything or call them back to redo sloppy work. Nothing they did was sloppy, and this was the driver of my belongings from 4 States away! I didn't even have to put together my nightstand lamps; he did his job well. Semper Fi did not. They came back 3 days later to dishonor themselves further and insult my intelligence.

I was given 2 quotes (one fixed, the other hourly). They managed to charge me just as much for hourly as fixed but told me hourly would be cheaper. $50 cheaper? They must be kidding. I must hire people to do what they wouldn't, so that will be deducted from this move with the method I'm choosing to do battle with.

Do NOT use these people! They were super friendly until they got to my new dwelling, then turned into some kind of bi-polar, while making snide comments about me being upset about what they did. No walk-through, and they hurried up and got out of here before I realized all they had done wrong. I argued the charges, but he was too busy telling his 2 helpers to hurry up and get in the truck. Bait-and-switch, then run. Even after returning, they corrected nothing and hurried up again. I had a friend come over, so they wouldn't talk 'ish to me; I was furious!

I have a lot more pics of the mess they made at my old place, and here, but I'm done typing for now. Half-assed wouldn't describe what happened here, and I don't even have a hamper to take my clothes somewhere to wash them; well, the one I have isn't portable. I didn't expect such a horrible experience. To say I'm undone would be an understatement. I found them on Thumbtack, and thought a veteran would take better care of a veteran, instead of constantly telling me how professional he/they was/were. NOT!

I'll give them an extra star for not breaking my 55" TV, dresser mirror, Lazy Boy and bookcases. They only had to pack several boxes that I provided; loose items in the living room and boxes I labeled and packed. Everything else, I moved in here by myself. I have pictures of that, too!

I didn't want my receipts shown; too much personal information about me. Thought that was for company use only. Replaced with some pictures of their handiwork.