Septa.org

These bus drivers get hostile with passengers like me for no reason when it comes to paying for their rides with carfare and their safety. I was riding the 22 bus a week ago, and a female bus driver was nasty to some passengers when they were blocking the back door. I understood that those passengers shouldn't do that, but getting aggressive with passengers was not okay, and these bus drivers need to be held accountable for their actions! They need to be let go, or I won't ride the bus anymore.

Picture this, you are disabled and have a power wheelchair and you are sitting in your dialysis chair getting treatment and you get a phone call from cct connect, which is suppose to be helpful in getting you to and from doctors, dialysis treatments, etc and the dispatcher tells you that because your driver is sick, they cannot pick you up! You then call and then one of the dispatchers tell you to use Uber! Really! How can you when first of all you have a big power wheelchair which uber cannot accomadate and second of all you have no finance's to get Uber! So you are stuck away from home, being totally disabled, and have no one to have the resources to bring you home. Your wife is disabled also and a senior to boot. So you keep calling and asking when you are coming home and everyone says:"we are working on it" sure and i am santa clause. You then ask for a supervisor to call you and he/she never does! What kind of outfit is this. If septa CCT does any secondare business they can go into the fertilizer business because they always give you lots of manure when you need them the most. They would be quite good at it. Why doesn't someone regulate this business. They just run amock. We are stuck because this clowns are the only ones we can use.