Sharp Electronics

4-15-24 Let me preface this with: my first appliances were SHARP - they were good. Haven't owned SHARPs for a few decades, so now? IDK I can tell you there are SO MANY issues with this new DW! (bought 4-8-24) Control panel shroud is freeking plastic, not metal. Won't last. DW has minimal control features. Documentation could be MUCH MORE thorough, especially as concerns INSTALLATION. There was NO POWER CORD; NO POWER TWIST-CAPS (for combining wires); NO WATER HOSE; and NO FITTING to change from "standard" inlet hose to the "NEW" LARGE water inlet port. Smaller (in HxW xD) than *ANY* DW we have ever owned. Inside tub area obviously smaller as well. Racks are made much cheesier - using a lot less material than any of our prior DWs. Tine placement in racks are so close to each other as to be restrictive as to what we can even wash - as example, the lower rack DOES NOT accept *ANY* of our bowls - be they soup, salad, cooking, mixing, whatever... only accepts "FLAT" plates, IF they are skinny enough, and most pans (since they can slide over tines), but not all! Silverware rack is a joke and falls over. The flat overhead rack (3rd rack) is a joke as well so we removed it to have extra top rack (2nd rack) room for the BOWLS we can't put into the bottom rack (rack #1) like we're used to doing. We can only load about 3/4's of what we used to (for the last 40 years!) We noticed if you pack in the dishes, including plates as one normally would, often they won't be cleaned. The washer is not powerful enough and as mentioned, the tines are TOO-o-o close.

It took me 7.5 hours to DYI install, and listen folks, I am an accomplished design engineer! Electronics/electrical and hardware/mechanical engineering is what I do. The 'install' was a NON-STOP process and I share (sorry) if you may not be 'mechanically inclined', but my guess is you WILL fail at an attempt to install this P>O>S> and give up! I even had to make my own sidewall structures to install the DW - - - in a STANDARD 24" opening BTW! On top of that, they require you to screw the sides of the DW to your kitchen cupboard "structures" using 4 screws (which are WAY too short) through the *inside* of the DW itself - INSTEAD of using "standard" overhead metal braces (ie: 2 are used in "real" DWs - above & outside of the DW door.) Such a bad design - top to bottom.

If I didn't already have all the wood and plumbing adapters and tools required to "make this work", it would have been returned in less than an hour after unboxing. The electrical and water inlet are clear up front at the very bottom front of the unit requiring you to place the DW on it's back to even attach these items. (PATHETIC DESIGN) There are no metal skids (common on well-built DWs). EVERYTHING is plastic, and the plastic tricycle "foot" leveler array is a geometric and balance *failure*... 2 are in front, 1 is in center-back. And... WHY NOT metal… and 4 of them!… like all 'normal' MFRs use? The feet are flimsy screw up/down types that vibration will make "move/travel/lose position" so I cut appropriate PVC sleeves to place over the leveler shafts to keep them from changing height (turning down) under vibration.

The soap opening is not the "normal" swing down door, it SLIDES… and gets stuck often AND too often will not latch shut to even run the DW - the door is a TERRIBLE IDEA! WORSE: It takes 3+ hours for a wash cycle! This DW literally stops and pauses, and then goes on for a bit, and then stops and then goes… ad infinitum - IT IS A PREPOSTEROUS if not ridiculous operating design. [Speaking of the overall design: How did it get out the door to be sold? I'm sorry but I would fire the engineering manager and replace the entire research & development, marketing and design team. Quality USED to mean something - and it still DOES to 'we, the people'! As a product design engineer with over 50 years experience, I believe this design *had* to be the end-result of first-year design trainee's... It is just so-o bad, and at so many levels. Cheap is, as cheap does... and we the consumer get bit every time.] Noise levels are greater than any of my old DW's (Frigidaire products for last 30 years). When finished, the display briefly indicates it is finished, then the front panel goes completely *dark* - so if one of us goes by later (not knowing it was run already) we WOULD NOT KNOW the dishes were supposedly ""cleaned""… VERY ANNOYING! It does not dry all dishes, not even using drying agents, and moisture remains all over inside of tub - and THAT issue is the worst by far! My bet is this DW will fail LONG before 2 years has passed. We will never consider SHARP appliances again… *UNLESS*: THEY MAN UP AND BRING **QUALITY** BACK INTO THEIR DESIGNS.