Sheinlook has a rating of 1.0 star from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Sheinlook ranks 2211th among Women's Clothing sites.
Took 2 months for order to arrive. Dress should have stayed in China. So disappointed! Nothing like the picture and sent me wrong colour. Fabric is described as knit. Fact is fabric is some sort of cheap polyester. I have never seen polyester this bad and I have been sewing for over 50 years!. I usually take a med. But ordered 2xl to be on the safe side. Still too small to put on. Claims to be 90 cm in length, but meausures 63 cm. There is not anything positive about this dress
Took 2 months for order to arrive. Dress should have stayed in China. So disappointed! Nothing like the picture and sent me wrong colour. Fabric is described as knit. Fact is fabric is some sort of cheap polyester. I have never seen polyester this bad and I have been sewing for over 50 years!. I usually take a med. But ordered 2xl to be on the safe side. Still too small to put on. Claims to be 90 cm in length, but meausures 63 cm. There is not anything positive about this dress
Took four months to receive three items. Products material was awful and was made so cheap. One item was not even close to what was shown in picture and not to size. I have yet to receive a return label after requesting one the first day I received the package. I have emailed and went on website at least 6 times since June and no response. And I'm out $104. Never again. I've learned my lesson. I give them a zero rating!
Received casual loose fitting shirt in a large which is the size I normally wear. Was disappointed that the "loose" fitting shirt was quite snug. Sheilook suggested I keep it and either donate it to a charity or give it as a gift. My other choice was to return it to China at my own expense. Unhappy with the experience and will not order from this online company again.
Very Poor quality. The only reason I gave them one star was because they don't have a zero star rating available. Buyer beware. Don't fall for this scam. Took 6 weeks to arrive. Size wasn't anywhere near the size I ordered and the stitching looked like a child did it.
Terrible quality. Could find better at the dollar store. Ships from China and takes forever. Stuff doesn't fit, doesn't look like the product in the add. What a scam.
I purchased the casual zipper sneakers and was very dissatisfied with fit (too small) and quality (poor). I returned to the address provided into China only to have them shipped sent back to me. I have over $76.00 now invested in the purchase and shipping. The process started in April through July. Terrible.
Everything said in these reviews is absolutely true, it literally takes two months to get your order, it was very poor quality, being that the company is in China, returning would be expensive so they ask you to regift it or give you 15% on your next order or they'll refund you 15%. Even so they string you along in email after email. DO NOT ORDER FROM THIS COMPANY, They've got a real scam going!
They finally refunded my $3.95, woo hoo! My order was Feb. 11!
Today is May 13! I have learned my lesson.
My daughter found two items of clothing online and for her birthday I ordered them.
I was sceptical to order from someone that I did not know anything about but I thought I would just try this time.
The order took around 6 weeks to arrive, and I was so disappointed with the quality. I will not return the items as it is too much extra work and money to send to China!
I did not look at reviews before I bought the items but next time I will be certain to read reviews before I buy anything. The photos of the items looks like different material and the fabric is so light and such poor quality.
I ordered about a month ago and have heard nothing. They have taken the money out of my credit card. They said, but no merchandise. They said my ordered item was the most popular and they are having trouble keeping up. CHINA, are you kidding me? Do not trust this web site.
I placed an order Feb 18th. It is now April 9th. Almost 2 months waiting for a pair of shoes. I'm disputing this order with my card. I want my money back!
The items I bought were terrible quality and size wasn't as advertised. When I asked for a refund, they asked me to donate items. Had to return items to China for a refund and haven't received a refund. It's been over a month! Sheinlook should not be allowed to advertise on the site where I saw it!
CORRECTION! THE WEBSITE IS SHEINLOOK! NOT JUST SHEIN. I want to make sure I have reviewed the correct company.!
I order my neice some items to wear on her bachelorette trip for the end of March. I ordered the beginning of Feb! Yet to receive items. I've emailed them numerous times. Very little regaurd to my order!
I'm am so disappointed as I assured my neice I had her wardrobe for the trip!
Tip for consumers:
Don’t expect your items by a certain date.
First off I had no idea my merchandise was coming from China. I placed an order in January 1 and it now the middle of February I still haven't received it but was promised below is my email from them and I also bribe they do business understand multiple names.
Sorry for keeping you wait.
Sorry that due to Spring festival holiday in China, the shipping will postpone until 11th. Feb.
Holidays from 4th Feb-10th Feb. We will process your order after 11st Feb gradually and thanks for your understanding in advance. In return, we offer a Holiday Discount, 12% OFF on your entire order. (Code: SHE)
We will ship your order out with priority after the holiday.
Would you mind wait for it a few more days?
Thank you for your patience. Please don't hesitate to email us if you have any questions.
Best regards,
Nano
------------------ Original ------------------
From: "Terri Wark"<*******@icloud. Com>;
Date: Tue, Feb 12,2019 10:20 AM
To: "service"<*******@sheinlook. Com>;
Subject: Where is my order! My email is *******@yahoo.com, phone *******281 My order ORDER HISTORY #6562 January 23,2019PaidUnfulfilled$208.51 ACCOUNT DETAILS Terri Wark 261 West Twin Peak parkway San Tan Valley AZ ******* United States VIEW ADDRESSES (1) About SheinLook Terms & Conditions Privacy Policy Shipping Returns & Exchanges New User Guide Search Contact Us Join our mailing list
Where is my order! My email is *******@yahoo.com, phone *******281 My order ORDER HISTORY #6562 January 23,2019PaidUnfulfilled$208.51 ACCOUNT DETAILS Terri Wark 261 West Twin Peak parkway San Tan Valley AZ ******* United States VIEW ADDRESSES (1) About SheinLook Terms & Conditions Privacy Policy Shipping Returns & Exchanges New User Guide Search Contact Us Join our mailing list
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