• Sketchers

Sketchers

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Overview

Sketchers has a rating of 3.5 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Sketchers ranks 118th among Shoes sites.

  • Service
    1
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
How would you rate Sketchers?
Top Positive Review

“These shoes will last you a lifetime!”

Grace C.
11/30/21

Sketchers quite literally last a lifetime - I bought my first pair back when I was ten or so, and they are still perfectly intact today (I'm 18 now). Very comfortable shoes that are easy to slip on and off.

Top Critical Review

“Don't bother ordering online”

Shawna C.
12/4/22

I ordered the black on black and I was sent navy on white. No phone calls, no email stating that what I ordered wasn't available. They just took it upon themselves to send what they wanted. So when I called after receiving the wrong ones I was told well there's a good reason for that we're out of stock on the ones you ordered. So let me see if I can get this right. You probably had a pair when I placed my order but by the time you got around to packing my order you were out. And instead of corresponding with me and letting me decide if I wanted to spend my 100$ on something I didn't order you decided you'd just send the wrong thing? She said no that's not what happened... Well then you explain it to me genius.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user carolk663
5 reviews
5 helpful votes
September 29th, 2020

Since I was a child I could never find a pair of shoes was really comfortable. About a year ago I was passing a Sketchers store and decided to go in a try on a pair of shoes. Well, was I surprised how well they fit and how light feeling they were. There are so many styles to choose from it is hard to make a decision. Also if you join the Elite group when you buy a pair you get credit on your card.

So far I have bought 5 pair. This year since most of their stores are closed I bought a pair on line. The same size and width I had bought in the store. When they arrived I was delighted that they fit perfectly and besides that I had a $50 credit from the Elite program so the shoes only cost me $20.

I would suggest that both men and women try these shoes. They are terrific.

Thumbnail of user shawnac48
2 reviews
0 helpful votes
December 4th, 2022
Verified purchase

I ordered the black on black and I was sent navy on white. No phone calls, no email stating that what I ordered wasn't available. They just took it upon themselves to send what they wanted. So when I called after receiving the wrong ones I was told well there's a good reason for that we're out of stock on the ones you ordered. So let me see if I can get this right. You probably had a pair when I placed my order but by the time you got around to packing my order you were out. And instead of corresponding with me and letting me decide if I wanted to spend my 100$ on something I didn't order you decided you'd just send the wrong thing? She said no that's not what happened... Well then you explain it to me genius.

Tip for consumers:
Try to purchase in store so that you get what you want.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user gracec382
17 reviews
6 helpful votes
November 30th, 2021

Sketchers quite literally last a lifetime - I bought my first pair back when I was ten or so, and they are still perfectly intact today (I'm 18 now). Very comfortable shoes that are easy to slip on and off.

Value
Quality
Thumbnail of user same176
2 reviews
1 helpful vote
December 23rd, 2019

Have purchased several pairs of Sketchers over the years both on line and in their shops. I like some of the styles and overall the fitting is good. My only gripe is that the soles do not wear well. I try to avoid paying the full price as the shoes can be a bit expensive for what they are so I look for sales and offers.

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