• Skinorac

Skinorac

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Overview

Skinorac has a rating of 4.14 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Skinorac most frequently mention customer service. Skinorac ranks 88th among Beauty Products sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    13
  • Quality
    14
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate Skinorac?
Top Positive Review

“Best Service & quality product”

Kane M.
12/16/21

Excellent customer service and shipping. Highly recommend ordering from here. The buying process was easy & delivery was well in time.

Top Critical Review

“Dishonest business”

zachery n.
7/19/22

DISHONEST BUSINESS I ordered ten bottles of Careprost and only received one. I contacted skinorac.com via email as they do not provide a phone number. Skinorac.com sent one bottle, I would expect them to send an email stating that they would be sending the other nine bottles and when they would be sending them? It is extremely rare for them to answer me back and when they do, they give false information. After bombarding them with emails, I finally get an answer though it was dishonest. They provided me with a new tracking number and it was not recognized on 17Track. I asked them for the correct tracking number many times and they still have not responded and given me the correct tracking number. WHY? BECAUSE THEY NEVER SHIPPED NINE MORE BOTTLES. Their customer service is just flat out bad, dishonest and disrespectful. I have since disputed the amount with my credit card company. I always win when it comes to thieves trying to steal my hard earned money. STILL NO TRACKING NUMER OTHER THAN THE FAKE ONE! AND AS YOU CAN SEE IN SKINORACS REPLY TO THIS REVEIW HE STILL HASN'T ANSWERED THE QUESTION, WHAT IS THE CORRECT TRACKING NUMBER? THERE IS NONE RIGHT? THAT IS WHY YOU WILL NOT REPLY TO MY SPECIFIC QUESTION. EVEN IN THE EMAIL THAT YOU HAVE POSTED FROM PAST CORRESPONDENCE YOU DID NOT ANSWER THE QUESTION! ON TOP OF THAT YOUR REPLY STATES YOU SENT FREE PRODUCT. You lied, I NEVER RECEIVED ANY FREE PRODUCT. If I did give me the tracking number. I ONLY WANT WHAT I PAID FOR! YOU CHARGED ME 116$ FOR TEN BOTTLES AND THEN SHIPPED ONE BOTTLE! YOU DO NOT ANSWER EMAIL QUERIES WITHIN 24 HOURS MORE LIKE 96 HOURS OR MORE AND THEN ONLY AFTER I BOMBARD YOU WITH EMAILS. HERE'S THE TRACKING YOU GAVE ME LP004183445IN! IT STILL NOT TRACKING. I HAVE ASKED MANY TIMES FOR THE CORRECT TRACKING NUMBER! LP001496983IN IS THE ORIGINAL TRACKING WHERE YOU ONLY SHIPPED ONE BOTTLE! I HAVE BEEN TRACKING NOW FOR A TOTAL OF14 DAYS AND THE TRACKING STILL READS: Not Found India India Post Unknown This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later. PROOF YOU ARE LYING RIGHT HERE ON TRUST PILOT! UNDERSTAND THAT IF YOU TRULY HAD SHIPPED NINE MORE BOTTLES I WOULD CANCEL THE CHARGEBACK AND YOU WOULD BE PAID. YOU SEE I DO NOT STEAL FROM OTHERS NOR DO I HAVE TO AS I AM RETIRED AND CAN AFFORD TO PAY! BUT YOU HAVE ONLY PRODUCED A FALSE TRACKING NUMBER (LP004183445IN). UPDATE 7/19/2022. SKINORAC HAS CLAIMED THAT THEY SHIPPED THE REMAINDER OF MY ORDER, (9 BOTTLES OF CAREPROST), AND THEY HAVEN'T. THEY HAVE CONTINUALLY LIED AND MANUFACTURED A FALSE TRACKING NUMBER. AS OF TODAY TRACKING (LP004183445IN) FOR SECOND PACKAGE ON 17TRACK WEBSITE READS: 17TRACK LP004183445IN Not Found India India Post Unknown This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later. The brown envelope in the picture shows the original package that was sent to me. It clearly shows that 1 item was shipped and there should have been 10 items. The item weighs 10 grams. Tracking number is present. In the second picture it shows the email response I received from this merchant and it says, we have sent 9 more bottles. The 3rd picture shows skinorac responded with the tracking number that they claim had ship about 14 days ago. I tracked it everyday for the last 2 weeks and it still reads the same as stated in above paragraph: LP004183445IN Not Found India India Post Unknown This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later. THIS MERCHANT IS DEVIOUS, DISRESPECTFUL AND A HABITUAL LIAR. THEY WILL TAKE YOUR MONEY AND PRETEND IT NEVER HAPPENED. THEY ARE NOT TO BE TRUSTED.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user kanem25
1 review
0 helpful votes
December 16th, 2021
Verified purchase

Excellent customer service and shipping. Highly recommend ordering from here. The buying process was easy & delivery was well in time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonyt960
1 review
0 helpful votes
December 4th, 2022

I always have a great experience with united pharmacy. Everyone is always helpful and my medicine comes exactly as ordered

Service
Value
Shipping
Returns
Quality
Thumbnail of user zacheryn6
2 reviews
2 helpful votes
July 19th, 2022

DISHONEST BUSINESS
I ordered ten bottles of Careprost and only received one. I contacted skinorac.com via email as they do not provide a phone number. Skinorac.com sent one bottle, I would expect them to send an email stating that they would be sending the other nine bottles and when they would be sending them? It is extremely rare for them to answer me back and when they do, they give false information. After bombarding them with emails, I finally get an answer though it was dishonest. They provided me with a new tracking number and it was not recognized on 17Track. I asked them for the correct tracking number many times and they still have not responded and given me the correct tracking number. WHY? BECAUSE THEY NEVER SHIPPED NINE MORE BOTTLES. Their customer service is just flat out bad, dishonest and disrespectful. I have since disputed the amount with my credit card company. I always win when it comes to thieves trying to steal my hard earned money. STILL NO TRACKING NUMER OTHER THAN THE FAKE ONE!
AND AS YOU CAN SEE IN SKINORACS REPLY TO THIS REVEIW HE STILL HASN'T ANSWERED THE QUESTION, WHAT IS THE CORRECT TRACKING NUMBER? THERE IS NONE RIGHT? THAT IS WHY YOU WILL NOT REPLY TO MY SPECIFIC QUESTION. EVEN IN THE EMAIL THAT YOU HAVE POSTED FROM PAST CORRESPONDENCE YOU DID NOT ANSWER THE QUESTION! ON TOP OF THAT YOUR REPLY STATES YOU SENT FREE PRODUCT. You lied, I NEVER RECEIVED ANY FREE PRODUCT. If I did give me the tracking number. I ONLY WANT WHAT I PAID FOR! YOU CHARGED ME 116$ FOR TEN BOTTLES AND THEN SHIPPED ONE BOTTLE! YOU DO NOT ANSWER EMAIL QUERIES WITHIN 24 HOURS MORE LIKE 96 HOURS OR MORE AND THEN ONLY AFTER I BOMBARD YOU WITH EMAILS. HERE'S THE TRACKING YOU GAVE ME LP*******IN! IT STILL NOT TRACKING. I HAVE ASKED MANY TIMES FOR THE CORRECT TRACKING NUMBER! LP*******IN IS THE ORIGINAL TRACKING WHERE YOU ONLY SHIPPED ONE BOTTLE! I HAVE BEEN TRACKING NOW FOR A TOTAL OF14 DAYS AND THE TRACKING STILL READS:

Not Found

India
India Post
Unknown
This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later.

PROOF YOU ARE LYING RIGHT HERE ON TRUST PILOT! UNDERSTAND THAT IF YOU TRULY HAD SHIPPED NINE MORE BOTTLES I WOULD CANCEL THE CHARGEBACK AND YOU WOULD BE PAID. YOU SEE I DO NOT STEAL FROM OTHERS NOR DO I HAVE TO AS I AM RETIRED AND CAN AFFORD TO PAY! BUT YOU HAVE ONLY PRODUCED A FALSE TRACKING NUMBER (LP*******IN).

UPDATE 7/19/2022. SKINORAC HAS CLAIMED THAT THEY SHIPPED THE REMAINDER OF MY ORDER, (9 BOTTLES OF CAREPROST), AND THEY HAVEN'T. THEY HAVE CONTINUALLY LIED AND MANUFACTURED A FALSE TRACKING NUMBER. AS OF TODAY TRACKING (LP*******IN) FOR SECOND PACKAGE ON 17TRACK WEBSITE READS: 17TRACK
LP*******IN
Not Found
India
India Post
Unknown
This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later.
The brown envelope in the picture shows the original package that was sent to me. It clearly shows that 1 item was shipped and there should have been 10 items. The item weighs 10 grams. Tracking number is present. In the second picture it shows the email response I received from this merchant and it says, we have sent 9 more bottles. The 3rd picture shows skinorac responded with the tracking number that they claim had ship about 14 days ago. I tracked it everyday for the last 2 weeks and it still reads the same as stated in above paragraph: LP*******IN
Not Found
India
India Post
Unknown
This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later.
THIS MERCHANT IS DEVIOUS, DISRESPECTFUL AND A HABITUAL LIAR. THEY WILL TAKE YOUR MONEY AND PRETEND IT NEVER HAPPENED. THEY ARE NOT TO BE TRUSTED.

Service
Value
Shipping
Returns
Quality
Thumbnail of user terencer49
1 review
0 helpful votes
October 28th, 2022

It helps to make a glow on the skin I'm very happy to have learned about the business from people who had positive experiences with it and to find that they carry exactly what I was looking for! It was sooner than I had anticipated for my order to ship out after I made it. Without a doubt, I'd suggest it, and I plan to buy it again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathleena1110
1 review
0 helpful votes
November 14th, 2022

They delivered a fantastic service! Very effective, and the product showed up earlier than expected. I fully recommend this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annas1920
1 review
0 helpful votes
January 24th, 2023

I just placed my first order with Skinorac, and I am delighted with the experience. Product selection is excellent. Competitive pricing Excellent customer service after the sale.
Good effort from the team.

Tip for consumers:
This website provides a decent amount of skincare, eye care, and hair care products. However, I just bought a few products and they were great but I am not sure about the other products. This website is great for tretinoin gel and cream and other skincare products.

Products used:
I bought a retina gel and Acnesol gel.

Service
Value
Shipping
Returns
Quality
Thumbnail of user daisyf60
1 review
0 helpful votes
February 16th, 2022

I ordered retino ac gel and got my order before expected delivery date. Team keep their promise, rock Skinorac

Tip for consumers:
Go & shop friends

Products used:
Retino AC Gel

Service
Value
Shipping
Returns
Quality
Thumbnail of user lizah54
1 review
0 helpful votes
December 26th, 2022

I purchased a retina gel from Skinorac recently and I am impressed with the customer service and the smooth delivery process. I had a great experience with Skinorac. Will surely order again from here.

Tip for consumers:
Anyone who wants to purchase skincare & haircare products. Though they have a lot to offer but I just bought these products so, I can not recommend anyone for other products.

Products used:
Retina A gel

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnm10993
1 review
0 helpful votes
November 17th, 2022

Customer service and delivery are both excellent. I highly suggest purchasing from this website. The purchasing procedure was simple, and delivery was prompt. I purchased retina ac gel and received it before the stated delivery date. Team Skinorac delivers on their promise.

Tip for consumers:
-

Products used:
retina ac gel

Service
Value
Shipping
Returns
Quality
Thumbnail of user christ1546
1 review
0 helpful votes
January 13th, 2023

I ordered second time and was having a amazing experience with them for their products and product delivery. Skinorac is a amazing and reliable online vendor

Tip for consumers:
amazing vendor

Products used:
tretinoin

Service
Value
Shipping
Returns
Quality
Thumbnail of user pomoyh
1 review
0 helpful votes
December 9th, 2021
Verified purchase

My order was delivered a lot earlier than planned too. Will definitely be ordering from them again. Good buying experience!

Service
Value
Shipping
Returns
Quality
Thumbnail of user harryj181
1 review
0 helpful votes
January 13th, 2022
Verified purchase

Order Duprost capsules got it delivered within the timeframe. A shopping cart is also easy in buying, will definitely order from the website again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharronk17
1 review
0 helpful votes
October 26th, 2021

I am very pleased with the delivery and the product itself is perfect! Payment is easy to make and the prices are excellent! Will be ordering again in the future!

Service
Value
Shipping
Quality
Thumbnail of user valriad
1 review
0 helpful votes
June 29th, 2023

I am thrilled to share my experience with the incredible skincare products I recently incorporated into my daily routine. These products have truly transformed my skin, leaving me with a radiant and youthful complexion. From cleansers to moisturizers, this skincare line has exceeded my expectations in every way.

Service
Value
Shipping
Returns
Quality

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4.1
14 reviews
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