Skull Obsessed has a rating of 1.3 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Skull Obsessed most frequently mention customer service problems. Skull Obsessed ranks 57th among Goth sites.
No positive highlights yet
I had an excellent experience with this company. I recieved texts about shipping along the way and my ring set even came early. My finger isnt green after wearing it so I'm happy with what I got for free plus high priced shipping. Almost 10 dollars is not that bad of a set back for what I recieved.
Years. Placed a rather large order which I still have never gotten. I tried to get a refund but they stalled me for so long it was too late to get even the bank to help. These people r only going to steal ur info and you're money!
Years. Placed a rather large order which I still have never gotten. I tried to get a refund but they stalled me for so long it was too late to get even the bank to help. These people r only going to steal ur info and you're money!
Tip for consumers:
DONT DO IT! B SMART, SAVE UR MONEY!
Products used:
Nothing because I never ever got $#*! from them.
I ordered on the last week of December. This site is also called skull rigs. Got an email along with tracking on jan 10th saying my hoodie was shipped. I still have no hoodie. And now I cant get on to the tracking page. And now there website seems to be non existent and when I tried emailing them I got an email from gmail saying that the email address didnt exist. Complete scam! If I could I'd give these people negitive a millon stars!
I had an excellent experience with this company. I recieved texts about shipping along the way and my ring set even came early. My finger isnt green after wearing it so I'm happy with what I got for free plus high priced shipping. Almost 10 dollars is not that bad of a set back for what I recieved.
I ordered a shirt in July, 2020 ($27.00). Here it is, February, and still no shirt. I continue to email them, and some CSR named Cris emails me back saying:
"Hello Kristi,
Thank you for your reply. We will process and send the replacement."
Then, 4 months after placing the order, I get an email saying:
"Hi Kristi,
We regret to inform you that the BLUE XXXL is not available. Here are the available variants. Let us know which one works for you."
It was a different pattern shirt than what I wanted. This store is a joke. Don't let them take your money!
P.S. I don't usually write reviews for places, but people really need to know when they're being scammed.
Tip for consumers:
Don't use it!!!
Products used:
I'm still waiting on a shirt I ordered in June of 2020
I was expecting something bigger and not so cheaply made. I thought it would be made of metal not plastic. I waited almost to months. I am very disappointed.
Ordered a wallet in April they sent me a email 3 weeks after taking money out of my account to say they have none left even though it states that your item is shipped out 2-3 days after they take the money out of your account. I had a look on their page and done a mock order because it says it's still available and the funny part that is on sale. Absolutely disgusting and disgraceful. Will be asking for my money back and will never shop with them again.
Ordered lots of items from them and I love them! It's very easy to reach out whenever I'm having problems with my order.
You guys ROCK!
Worst company I ever dealt with.
Their product never arrived.
It was a xmas gift.
And as of jan 1st.
Every time I ask for tracking info.
I get an email laughing at me saying,
"Dont say I don't warn you"
What every the f*** that means.
Worst website rip off.
Scams.
I ordered a shirt for my husband when the package arrived it looks nothing like what I ordered, completely different shirt. Then they said I had 6 days then 6 hours to return it after having it for 2 weeks and I needed to provide tracking info. When I took it to Canada post to go back to China the tracking cost 88$. No way I was paying that. Sent it regular and now they tell me bcuz I didn't give them tracking that I don't get my money back or replacement. Now out of 100$
I ordered an item from them almost a year ago that was suppose to come with a free item(just pay the shipping) mind you the free item fell apart almost immediately. The item I payed $45.00 never arrived. Eventually one of the 2 faces that have replied to me said they were out of that item so I picked aa replacement, which never arrived. I have had chaotic communication with these 2 faces by email. Now the item does not even list on their web site to track. I was told they are not responsible for shipping errors. I have requested a refund on about every correspondence. It has been a month now since my last communication, where they thanked me" for my understanding" I noticed the item claimed to be in stock again... NO REPLY. I only found them by chance when they offered free items(you pay shipping) The only things I have ever actually received from them fell apart immediately. My impressions of this "Company" is that they are 2 Grifters somewhere with web page knowledge that have connections to cheap merchandise online, that they hook you buy giving it away for free, just you pay the shipping that is like 3 times the actual shipping cost. They then gain your trust so that you will give them a big purchase that they have no way of fulfilling. Its sad, I really liked the things they claimed to sell.
The photo is literally 11 months after the purchase... almost a month later and 2 more attempts from me with this person to communicate about my order... NOTHING!
Recap. Shortly after a year of waiting I communicated with somebody there. Apologies were made and a replacement Item was sent for my order, which did arrive. The item was of moderate quality but hardly fulfilled the disappointment of waiting a year for what I did order, but effort was made I guess. Still would seriously not recommend shopping with them sadly.
Tip for consumers:
Do not order from, Whatever you might receive will be cheap garbage...IF YOU ARE LUCKY ENOUGH TO ACTUALLY RECEIVE IT.
Products used:
Bracelets, Skull print Shorts.....expensive item I really wanted I never recieved.
I like a skull blanket throw. Was a nice pic of a velvet throw like for on your couch. Well after a long wait for my order to come in I was shocked. This THROW was the size of a thowel. It was like long like a throw but only about 20 inches wide. You can only cheat me one time I will not order from this site ever again.
I paid for a ring almost a year ago. I have contacted them several times through email. I have been informed since I moved, and changed my address that it was delivered to my old address. There is nothing they can do, because it show's delivered. So I've been waiting 10 months for this ring. Now I'm being told I can't get my money back, and they can't resend a ring I never received. This is the worst customer service I've dealt with. I work in customer service, and the motto is always take care of the customer. Well apparently they don't care about their customer's here, and could care less that they killing their own business. I will never use this company again. I wouldn't recommend to anyone.
I would never order from these people! My items took 2 months to get here and when they did get here it was asian sizes. But they don't tell you that it's asian sizes.
Tip for consumers:
If you order clothing remember they're in asian sizes because they won't tell you that they are.
Products used:
I can't use my item because it's way to small!
I ordered what they called a gothic butterfly tunic - it was to be a gift for my friend. It arrived nearly six weeks after the initial order, but it is not the item that they listed on their cheap $#*! site. They take so damn long to reply and when they do it's all fake apologies about the buyer's displeasure and a speedy refusal for a refund. I escalated the claim to PayPal, but those greedy $#*!s sided with the seller! I do NOT recommend this company to anyone! You'd be better off paying a few more bucks for something else or copying their (obviously stolen) designs yourself!
I wish I could give a 0 star review. I ordered a ring back in April and have yet to hear back from this company about the location of my package (currently 06/15/2020). I have emailed them numerous times about it and have only gotten one reply. I asked for a refund but they REFUSED to refund me. Do not order from this POS company.
Items look nothing like pictures
Sizing is 3 times smaller than example if u order xlarge. Expect a small.
And over charge ya for shipping
Tip for consumers:
Scam save your money
Products used:
None because it dont fit.
They over charge for shipping, then your product come 6 months later or not at all and i have not got my money back have emailed them and one time they said it was delivered to me and next person said its taking shipping company a while which was a different com. That the last person gave me tracking num. For total rip off artist these people are
I ordered and created an account using my email. There was no issue with them processing my payment... actually fulfillingbthe order, however, is another story. Tons of spam email, but they magically don't have your email on file when you go to inquire about your order and emailing them only gets you more spam and no answers.
They sell cheap trash and don't stand behind the products. I bought a skull grinder and was led to believe it was all metal. WRONG! Much of it was plastic. The plastic parts arrived broken. I reported it to the shipper. They said they would look into it. That was weeks ago. Nothing. How does it feel to be thieves, taking money and not delivering what is expected THEN not making it right. I will NOT purchase from you again and will be sure to share my negative experience.
Thanks for nothing.
After ordering a purse I saw these awful reviews and was worried. I emailed for status of my order and received a response with tracking within 24 hours. Purse arrived today and I have no issues with it. I have no complaints about the service or product.
I have ordered on the 11th, went back into the website it says it could not find my order. Send them a request on the 13th, no reply, send them another request to cancel the order and refund me on the 15th and still trying to get any reply from them. Do not order from this company. They do not respond, they have no customer service and they don't worry about you paying for something and then not responding.
Tip for consumers:
Just do not buy anything from Skullobsessed.
Products used:
Did not receive
Save yourself the aggravation don't waste your time nor money on there junk they made me wait 2 months to receive one of the 2 items I regret ordering as I had to wait another 2 months for the 2nd item & they couldn't even send me wut I order. Tis company should be shut down they take your money real quick but you play like hell trying to get it straighten out! Poor customer service & the items really ain't worth it for all the grieve that you will endure!
I've placed an order and paid on the 10thj Feb and, up to now, no news. Moreover, I received an email from them asking for a copy of my credit card with a picture (cloning?). I received a first email, confirming that they wewre processing the order and now I get no answers. Also, my email and order number no longer appear valid. I think I got schemed!
Products used:
None!
It has been over 5 months and I haven't even received it yet USPS has not received it yet I've written several emails to customer service with no response if you going to order something from here please do not you will never get it you will never hear back you'll spend your money and you'll never get anything for it stay the hell away from this company
I orderd 4 dresses from this Company May 4th and still have not recieved them. Nor does the tracking numbers provided work. USPS advised that they have no information it cause it was still in the hands of the third party. $#*!ing scam
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.