• Smart Custom Writing

Overview

Smart Custom Writing has a rating of 3.95 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Smart Custom Writing ranks 491st among Essay Writing sites.

  • Service
    11
  • Value
    11
  • Shipping
    10
  • Quality
    10

What reviewers want you to know

Positive highlights

  • And, what is really surprising, the support team is great!
  • It was such a hectic time with the lab report and the research paper.

Critical highlights

No critical highlights yet

How would you rate Smart Custom Writing?
Top Positive Review

“Awesome”

Susan R.
5/4/17

I`m really jealous of people who know how to write excellent papers for college. I always ask them: How? How do you do that? One of the friends opened up about his secret power and gave me a number of this writing resource. Awesome. I didnt expect to have a place that can complete such tough and urgent orders at a single click (basically!). Now I know that whenever I am in a need of paper help I will phone them in and ask for it.

Top Critical Review

“Horrible experience...”

Dave S.
11/14/18

From the website, everything looked on the up and up, after placing an order, it was late by six hours and the grammar and structure was horrible. Right away I could tell it was written by someone who was ESL and had no place in writing. Getting a refund has been a slow and incomplete process, going to have to dispute the charges with my credit card. Be warned and look else where! BTW, so many of the "positive" reviews below are fake, don't be fooled.

Reviews (37)

Rating

Timeframe

Other

Reviews that mention popular keywords

support team (6) research paper (4)
Thumbnail of user susanr164
1 review
1 helpful vote
May 4th, 2017

I`m really jealous of people who know how to write excellent papers for college. I always ask them: How? How do you do that? One of the friends opened up about his secret power and gave me a number of this writing resource. Awesome. I didnt expect to have a place that can complete such tough and urgent orders at a single click (basically!). Now I know that whenever I am in a need of paper help I will phone them in and ask for it.

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Value
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Thumbnail of user nanp6
1 review
1 helpful vote
May 15th, 2018

It was such a hectic time with the lab report and the research paper. I basically couldnt find time to do anything besides the college studies. My friend recommended this place, to solve one of the writing tasks I had the urgency with. Somehow, it worked in a great way for me. I didnt even notice how I was placing my second one for them. But to the lab report, I liked that they added some links to the resources from which they were taking some information (scientific one), and it was great that they didnt use Wikipedia and related to it links, cause those are forbidden.

Thumbnail of user lorraines9
Lorraine S. – Smart Custom Writing Rep

Dear Nan P.,
Thank you for your feedback.
We are happy to hear that you find our assistance so helpful.
All our writers are legally bound to provide only original content and they have good experience in writing different projects.
We do hire only great experts to provide our customers with excellent service.
Our Support Team is available 24/7 and you are welcome to contact us anytime. Will be glad to complete more assignments for you.

Thumbnail of user sonnyw1
1 review
0 helpful votes
January 23rd, 2016

If you like getting what you paid for than Smart Custom Writing is the right choice for you! I order a lot from papers and I can’t remember a single time when my paper was delayed or when it needed a revision. Also I see a lot of people say here that their support team is annoying. Yeah, maybe, but that’s the only way to make a good paper if you haven’t written instructions well. So if you consider choosing them to make your essay I would advise you not to hesitate!

Thumbnail of user igorb36
1 review
0 helpful votes
May 15th, 2018

That is the best, best ever of ever places I have used in my life. I know, cause I have used many various companies for academic writing and most of them were not that helpful or not helpful at all. Even though they didnt agree to the 48 hours deadline, they explained why and also explained why it would take longer (of course if I were to get better results than just average). I think it was smart of mine to agree to their conditions, to listen to them at all. The final copy is quite nice, and I cannot wait to receive feedback from my teacher. I guess, I should get a B+, or maybe even A?

Thumbnail of user daves536
1 review
1 helpful vote
November 14th, 2018

From the website, everything looked on the up and up, after placing an order, it was late by six hours and the grammar and structure was horrible. Right away I could tell it was written by someone who was ESL and had no place in writing. Getting a refund has been a slow and incomplete process, going to have to dispute the charges with my credit card. Be warned and look else where!

BTW, so many of the "positive" reviews below are fake, don't be fooled.

Thumbnail of user lorraines9
Lorraine S. – Smart Custom Writing Rep

Dear Dave,
Thank you for your feedback.
We would like to express our sincerest apologies for the issue happened with your order and for all inconveniences. We regret to hear that you have such an experience cooperating with us.
We constantly work on improving our service and your review gives us an opportunity to implement necessary changes.
Our main goal is to deliver the best quality product to all customers and in order to meet all the requirements, we were forced to take more time in your case.
We are always open for making revisions if a customer is not satisfied with work delivered or to discuss compensation according to our Money Back Guarantee Policy. Each customer's refund request will be carefully checked and approved according to the rules of Money Back Guarantee.
We will be glad to improve your experience with our service if you decide to go with us.
Our Support Team is available 24/7 and you are welcome to contact us anytime.

Thumbnail of user margarett54
1 review
0 helpful votes
May 24th, 2016

The two essays I've ordered were great! Neatly written and everything. Then I've ordered a book review and though the quality was fine, they took the analysis to a really weird place. I did not get the point of it, but still gave it to my professor. He said it was interesting, but he could not give me an A on it. Next time when ordering, I'll mention to the writer that I need something more plain.

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Thumbnail of user regp1
1 review
4 helpful votes
March 6th, 2018

This is a ripoff. The essay "personally written" by these liars was cut and pasted from other online sources, including wikipedia. Got caught and suspended, and my admission to UCD was rescinded. Don't know why i thought a service for cheaters would be honest themselves.

Thumbnail of user lorraines9
Lorraine S. – Smart Custom Writing Rep

Dear Reg P.,
Thank you for your feedback.
We want to express our sincerest apologies for the services not coinciding with your expectations. We will do everything possible to preclude such issues further.
We constantly working on improving our service and we do have strong Revision Policy and Money Back Guarantee Policy, thus we will be glad to resolve the situation in the most appropriate way. The products we provide are not ready for submission and can be used only as samples or for reference purposes only.
Our Support Team is available 24/7 and you are welcome to contact us anytime. We will take all necessary measures to find the best solution for you. We hope for your understanding and will be looking forward to hearing from you.

Thumbnail of user markh342
1 review
4 helpful votes
August 24th, 2017

The quality assurance department is a complete joke the paper came back with numerous grammar, syntax and spelling mistakes. When asked for a full refund the investigations team ignore all evidence that was provided showing that they never even revised the paper. They will just argue with you over and over to prevent issuing you a refund, this company needs to be shut down,

Tip for consumers:
Stay very far away

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Thumbnail of user donnar128
1 review
0 helpful votes
February 6th, 2017

I`m good at writing but not at making up summaries. When you need to write basically all the same in different words. I decided to order a summary from this writing service for my dissertation. Have to admit, I love the job your writers have done. Thank you for help!

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Thumbnail of user mikes389
1 review
10 helpful votes
May 3rd, 2016

I had a formal paper written for engineering for $150 for 9 pages and got one of the "better" writers then I got an academic honesty hearing the next week from my college. The plagiarism was directly from another formal paper, models, graphs, everything was copied word for word. I had to retake the entire class and account for "my actions" worst experience ever. I recommend to never have a paper written by them unless you don't care about retaking the class smh. Now I'm waiting on response for a refund and it's been 8 business days.

Thumbnail of user alisonf22
1 review
0 helpful votes
January 27th, 2017

If you are a scientist, why do you need to be a writer as well? So great I can just order what I need and get it by the time I want. And also the prices are very fair. With all these discounts I save a lot of money.

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Thumbnail of user makinia2
1 review
2 helpful votes
April 24th, 2017

Do not use this writing service. The research paper they submitted to me had large portions that were plagiarized from other sources. There were numerous sources cited throughout the paper that did not appear on the reference page. EVERY SINGLE PAGE had numerous, significant typographical and grammatical errors. Studies cited in the paper were not relevant to the topic. Ultimately, there was nothing usable in the work they gave me and the time I spent trying to read through that mess in an effort to prove I deserved a refund would have been better spent focused on getting it done myself because that is ultimately what I had to do.

Thumbnail of user davidr207
1 review
0 helpful votes
November 12th, 2015

These guys are very weird. Sometime they are rather annoying with all their night calls, round-the-clock emails and attempts to reach me whenever they want. But sometimes, it's just impossible to make them answer my request. I guess it depends on the Customer Support shifts. Some advice - you'd better contact them late night - they are more active.

Thumbnail of user kellyl107
1 review
0 helpful votes
February 15th, 2017

Thanks for a perfect essay! It brought me A and the professor even singled it out. I really needed this grade and Im grateful that you have helped me out.

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Thumbnail of user carmenk7
1 review
0 helpful votes
October 15th, 2015

SmartCustomWriting.com is the best place for all those, who, due do different reasons cannot perform their academic tasks by themselves. I’ve been ordering with this company for 2 years so far. I’m always satisfied with what I receive. Sometimes, the price turns out to be a little high, but it’s only when deadlines are tight. Thus, my advice - order papers beforehand, just in order to have some spare time to check and leave some time for amendments if needed.

Thumbnail of user ramiroj4
1 review
2 helpful votes
December 7th, 2015

The only thing I would improve - intercommunication between writers, customer support representatives and me). Because sometimes it takes me hours to get response. And very often, I have requests that need urgent solutions. So please, think about it.

Thumbnail of user troya20
1 review
0 helpful votes
November 27th, 2015

Smart choice for smart students! I always have only positive experience with these guys! They never delay papers and are excellent in promptness of replies. If the perfect service exists - it is definitely SmartCutsomWriting!

Thumbnail of user janiceb26
1 review
0 helpful votes
October 19th, 2015

Thanks to SmartCustomWriting.com, I may no longer worry of my grades. Really. They do know how to write the best paper ever. I’m talking now not only about simple essays and research papers. Coursework, term papers and even theses and dissertation - I may count on them in any situation. Thank you so much! I do really appreciate your regular help!

Thumbnail of user bendah
1 review
1 helpful vote
July 14th, 2016

I really like this service! They never failed to meet the deadlines and all the papers I had ordered were of a great quality! I think its one of the best services on the web.

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Thumbnail of user greggih
1 review
0 helpful votes
March 30th, 2016

They are really awesome. Just check out their page - all pinky, fluffy and stuff. Anyway, they are serious about what they job and their writers are definitely college graduates. Very smart writing.

Thumbnail of user rodriguestk
1 review
0 helpful votes
April 18th, 2016

Ordering a paper I expect it to be at least grammatically correct. The term paper from your service was performed well, but it had a lot of grammar mistakes in it. I asked for a revision and the representative offered me it for free. Except for it, the service is pretty nice and trustworthy.

Thumbnail of user mendestj
1 review
1 helpful vote
May 20th, 2016

I needed an essay that would help me to pass one of the most important exams. I ordered it from this service and it was the best decision! The paper was written perfectly and I got an A!

Thumbnail of user kimberleya2
1 review
0 helpful votes
December 28th, 2015

I don’t quite understand their support team. It annoys me when they call whenever they want to clarify the details for my order when I’ve written down everything in the guidelines. But the work of their writers is absolutely flawless.

Thumbnail of user fernandaw
1 review
0 helpful votes
July 22nd, 2016

I think this is the best writing service! I worked with some of them and there always were some problems either with organization or with quality or both. Yet, this service deserves the best testimonials!

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Thumbnail of user saundrap3
4 reviews
26 helpful votes
March 22nd, 2016

I have used this company for a while and mostly I have been satisfied until recently. I have been dealing with the customer service department lately because my assigned writer got lazy on my work (So it seems to me) my instructions were not being followed. Anytime I had an issue or concern I contacted customer service and was mostly told that a manager is not available and that one would call me back soon. 24/72 hours go by and no one returns my calls. When I call in again all they say is sorry and repeat the same stupid script.
I requested a full refund on my last assignment because the instructions were not followed. I received my order over 5 hours late. All they had to say was sorry. I am so tired of them being sorry. I stated I wanted my full refund and I would no longer give my business to their company. They offered me a partial refund and placed it on my soon to be deactivated account. They don't listen to the customer and keeps talking my in circles. The quality assurance department is a complete joke how they miss so many grammar and punctuation errors. How can you check a paper without reviewing the instructions? I requested a revision on my last assignment after reading the draft. However, when I received the final I was hoping to compare it against the draft as they should be different. The only change that was made to my paper was the format and the references. WTF right. How can you call that a revision? The quality assurance department didnt notice this SMH. This company suck major when it comes to requesting a refund they will do anything to keep you dealing with their bullshi* instead of doing the right thing and giving me my full refund. I will be blasting my experience on every social media site and have my friends do it also because this is just not fair. The managers are very inconsiderate of customers frustration as they want to talk over you and scream your name. SCW made a mistake and instead of owning it they deny or try to simplify it. My refund is all I want for the failed assignment I could not use because I didnt trust the references. I had to completely redo my own paper.

Tip for consumers:
The Managers are not on your side.
Customer Service don't listen and understand Customers
Quality Assurance dept needs to improve 100%

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Looking for a tutor? Need an expert in writing? Require proofreading of the paper? Apply today for SmartCustomWriting help - get the best!

Company Representative

Thumbnail of user lorraines9
Lorraine S.

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