SoniCare

Purchased the Air Flosser Pro by Philips for both my husband and myself. It is the poorest made product ever. When we called customer service was told by one person that there were still a lot of kinks that needed to be worked out. In the past 9 months have been through 5 flossers. They don't stop shooting water, they jam so they don't work at all or only some of the time. When you call customer service we were told once that because we used listerine mouthwash we voided the warranty which is not indicated in the warranty. Each customer service person had a different response. Tried getting a replacement from Philips and it took over a month because they were on backorder. When I made a followup call was told the wrong one had been ordered for me and they would have to order the correct color and it also was on backorder. Gave up and started going back to the store for returns. We have explained to the store the poor customer service we have received from Philips and they stated they would take care of us. Tried to post a review on Philips about their product and customer service and the review was rejected.