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They take your money and don't have the items in stock, a few days later they tell you and persuade you to choose something else instead with a 10% discount, you have to ask twice for a refund... when finally refunded I was £1.37 out of pocket and they blame paypal! They won't reply to emails so I'm out of pocket for the pleasure of not having what I paid for and wasting my time with them! Avoid if possible!
They take your money and don't have the items in stock, a few days later they tell you and persuade you to choose something else instead with a 10% discount, you have to ask twice for a refund... when finally refunded I was £1.37 out of pocket and they blame paypal! They won't reply to emails so I'm out of pocket for the pleasure of not having what I paid for and wasting my time with them! Avoid if possible!
I am like many of you and ordered a box set from Sourceplaza. After receiving them I found that over half either don't work or are in another language. After much negotiation I managed to get them to agree to a 65% refund. Now after sending many emails with the payment details they have stopped replying. Everyday I send them an email requesting them at least acknowlege they have recieved something. But I get nothing back from them. It gives me some comfort that I am not alone but it annoys the hell out of me that PayPal won't even back me up. They say they only offer buyer protection if I purchased through eBay.
DO NOT BUY ANYTHING from this company! I ordered a product and a month later have still not received anything from them. I have written them several times and get no responce. They are a scam!
Purchased 6 seasons of a TV show, $65 GREAT PRICE. Took over a month to receive. Of 22 disks, two contained content.
They want me to pay for return mail to "CHINA". Forget Paypal HELP. BIG HOAX, PAY MORE AND SAVE MONEY.
Wish I had read the reviews before buying - ordered, paid for and no delivery! Now to contact Paypal but having read the reviews it does not look helpful. Paypal should really step in and do the proper thing - cover the losss and remove the company
After waiting weeks just trying to get a hold of sourceplaza I finally got an email response. I had filed a complaint with Paypal. Sourceplaza's phone number and live chats were NEVER available! I finally received The DVD box set I had ordered over a month later! I canceled my complaint. I gave these to my daughter for Christmas. We later found out that the DVD; s are defective! Now I have been dealing for weeks by email with sourceplaza trying to get a refund! They keep asking me for details on defective parts. Besides telling them that the DVD's skip and are VERY POOR quality, I don't know what they want. Now they are trying to make me offers to replace the ones that skip, telling me they can refund me 30%, to now offering me 25% refund and I can keep the DVD's! They are a total scam! NEVER, NEVER use this site! I'm now filing another complaint through Paypal. They need to remove them from their merchant list!
It is a SCAM DON'T ORDER FROM THEM AND PAY PAL IS JUST AS MUCH AT FAULT GIVING THEM MY MONEY AND NEVER RECEIVING MY STUFF
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