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  • Spelesy Boutique

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Overview

Spelesy Boutique has a rating of 1 star from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Spelesy Boutique most frequently mention credit card, customer service, and full refund problems. Spelesy Boutique ranks 2411th among Women's Clothing sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I ordered three things and haven't received any 2 months later.
  • I love shopping on line, however I have never received such poor customer service from anywhere!
How would you rate Spelesy Boutique?
Top Critical Review

“Gross fabric!”

Marysa W.
6/16/20

Ugh, I'm mad at myself for this one! I ordered the zebra print pants that looked so cute in the picture but when they finally arrived after weeks of waiting and confusing back and forth emails with a robot, they are disgusting! The fabric is a shiny mix of toxic crap that my friend said is a yeast infection in the making! Yuck, so sorry to the children who made these in China, so sorry to earth for falling for this too. They also have men reviewing women's clothes on their site, total sketch!

Reviews (52)

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Reviews that mention popular keywords

2 months (5) customer service (5) credit card (7) company (22)
Thumbnail of user dc832
1 review
0 helpful votes
April 28th, 2021

This is not a legit business in terms of returns. Sure, you can order and you'll wait a while to receive it, but you will receive it and it will likely be lower quality than you expected. Then you can't return it. There is no website, no options whatsoever on their FB page, and a million complaints by BBB. I am publicly promising not to order anything from FaceBook "click bait" ever again until I research the company. There are so many complaints about this one and I didn't even look. Fool me once.

Thumbnail of user marysaw
1 review
1 helpful vote
June 16th, 2020

Ugh, I'm mad at myself for this one! I ordered the zebra print pants that looked so cute in the picture but when they finally arrived after weeks of waiting and confusing back and forth emails with a robot, they are disgusting! The fabric is a shiny mix of toxic crap that my friend said is a yeast infection in the making! Yuck, so sorry to the children who made these in China, so sorry to earth for falling for this too. They also have men reviewing women's clothes on their site, total sketch!

Thumbnail of user katherineb433
1 review
0 helpful votes
July 14th, 2020

I saw a Facebook add for this "boutique" After two glasses of wine, and ended up ordering two tops that seemed cute... MISTAKE. The shipping took over a month, and the two shirts were thin, ridiculous garbage. I've never felt like I've just flat out wasted money like this is my life, but I should have just had two more glasses of wine, cut two shirts out of a shower curtain liner, and flushed $60 down the toilet.

Thumbnail of user unk2
1 review
5 helpful votes
May 24th, 2020

It took a month to get my item from this "designed and operated" in NYC "boutique." It was originally drop shipped from China to some guy in the South. When I got them they were awful looking - full polyester garbage - not the blend it claimed. It was also see through. No tags either. I contacted their "customer support," who said they'd refund me - but it wasn't clear if it was a 20% refund or I had to send the item to some apartment in WA for a full refund because their English was off. These people are not based in NYC. It's a total scam to drop ship $#*!ty made clothing from China. I'd honestly be afraid to wear this garbage since it'a probably laced with harmful chemicals.

Thumbnail of user chelseac108
1 review
5 helpful votes
May 29th, 2020

Ordered two pairs of joggers. Shipping was super sketchy, originally from China, but bounced all over the US before arriving. The fit was terrible, quality of materials and stitching were also terrible. After reading the other reviews, I'm not sinking in more money to try and return. Total loss, and waste of resources for something I can't use.

Thumbnail of user wendyh349
1 review
4 helpful votes
May 2nd, 2020

Dear Mother Earth: I apologize for buying fast fashion petroleum textiles and hurting you more.
Dear Fellow Fashionistas: The awesome hot pink neon cut out shirt is a cheap tacky velour material that's going to be hot AF. The camo pants are a cheap polyester too. Save your money. I'm donating the entire outfit. Total loser.

Thumbnail of user kathys1112
1 review
0 helpful votes
August 19th, 2020

This is absolutely the worst online shopping experience I have ever had. Waited 2 months for delivery. I had to complain to paypal to get answers to my inquiries. The clothes were HORRIBLE. Disgusting fabric. For returns, they require a tracking number for your shipment. Returns are at your own cost. They basically make you jump through as many hoops as possible. I am waiting to see if I ever get a refund.

Thumbnail of user vickim242
1 review
2 helpful votes
June 11th, 2020

I ordered summer pants early in May. When I check the tracking #, it only states that a shipping label has been created on the day I ordered, nothing since & its June 11th.
I ordered by mistake! Thought I was ordering from Three Bird Nest. That company actually got right back to me when I sent email with questions about my order. That's when I realized I hadn't selected their add on FB.

Thumbnail of user caseym141
1 review
0 helpful votes
July 25th, 2020

After receiving two terrible items from them I tried to contact them. They kept saying I need to provide the order number. I did, twice. Finally I sent photos of the order (clothes and order #) No response after that. This is a garbage company. DO NOT BUY FROM THEM. It was painful having to give even one star for being ripped off of my $70 to a total joker.

Thumbnail of user carolb1316
1 review
0 helpful votes
June 24th, 2020

Crap quality. Crap material. Looks like they bought the fabric from Michaels like something your child would make a craft with and then just stitched it together in the shape of pants. Took months to arrive. Just crap. Not going to bother trying to send it back based on other reviews of not being likely to ever get a refund. 10/10 would not recommend.

Thumbnail of user karlac162
1 review
0 helpful votes
June 25th, 2020

I placed an order on May 12, today is June 25, and I still do not know when the item will arrive. It has supposedly bounced among multiple locations according to tracking, and has been sitting in Bloomington since June 5. I have contacted them multiple times through PayPal, and the response is-it will be coming, it is just delayed due to Covid. Sorry, 44 days is too long, and I can't get any clear answer on when it will actually ship. Customer service is horrid and nearly non existent. My advice-stay away from Spelesy!

Thumbnail of user ericaj87
Erica J.
1 review
3 helpful votes
May 27th, 2020

This company had some cute shirts that popped up on Instagram so I ordered a few to try. The order never arrived. When I attempted to go back through the company to check on the order there is no way to contact them or provide any feedback. The email address they list does not work. This company is a fraud. Having to dispute through PayPay and my CC company - what a pain.

Thumbnail of user martym117
1 review
0 helpful votes
June 15th, 2020

This company is a total scam! Misleading advertising on social media. Don't fall for it!
Stay away!
Horrible quality and no return policy in place as they claim.
Item has no tags, shipped directly from some Chinese warehouse.

Thumbnail of user demip16
1 review
0 helpful votes
July 8th, 2020

The worst. Ordered May 6,2020. It is now July 8,2020 still no delivery. Over 2 months, no valid explanation. They have taught me to always check reviews. They operate under many different names. Buyer beware.

Thumbnail of user pamr188
1 review
0 helpful votes
June 17th, 2020

Very poor quality merchandise. Need to return and have been waiting over 2 weeks for response. I'm afraid I'm stuck with their crappy product. Should have read their reviews first. Don't waste your money.

Thumbnail of user julieh970
1 review
2 helpful votes
June 9th, 2020

Awful! Just awful!
Awful! Just awful! I love shopping on line, however I have never received such poor customer service from anywhere! I asked for a refund the same day that I received my 2 clothing items and they will not provide a shipping address to return the clothes, nor will they refund my money. They have responded to one email saying they will "look into this"! Buyer beware! They also do not provide a phone number for their customers to contact them. They should not be allowed to be in business!

Thumbnail of user wendym455
1 review
0 helpful votes
June 16th, 2020

I ordered two shirts, they still haven't arrived and it's been over a month. I've sent three emails trying to contact the company but have received no reply. I intend to call my credit card and cancel the order. Just horrible.

Thumbnail of user tammyg203
1 review
5 helpful votes
June 5th, 2020

First let me say, I never write reviews like this. However I'm tired of this type of service. I ordered three items from this boutique so my order was over $100 with tax and shipping. It took forever to receive and when I finally did the quality of the clothing was terrible. I will NOT wear this clothing, nor would I give it to anyone I know. It is useless to me. I emailed them several times about returning these items. No one ever responded to my emails. They say you can return if not satisfied. Obviously that is not true. There is no other way to contact them.

Thumbnail of user haleyw45
1 review
0 helpful votes
July 23rd, 2020

Have received these really bad quality garments that weren't cheap and now have no way of refunding. If anyone has information on how to contact them please let me know. I am going to try and raise a consumer rights dispute. This shouldn't be allowed. Look at the awful reviews... NEVER again!

Thumbnail of user lapachilab
2 reviews
0 helpful votes
June 23rd, 2020

I ordered because it says they're in Brooklyn. Top and a dress. Super cheap fabric and manufactured (like Chinese flea market). Decided to keep top but dress did not fit at all. I have emailed them 5 times and no reply! DON'T WASTE YOUR MONEY. This is just another Asian scam website.

Thumbnail of user danad238
1 review
1 helpful vote
May 28th, 2020

I ordered overalls and sweat pants. I received two see through mess tops one in black one in white. Never received my items. Told me I had to sent the wrong items back to them at my own expense. Still In dispute back and forth with PayPal. They keep dragging the responses to delay my refund. Terrible service

Thumbnail of user hollyr135
2 reviews
2 helpful votes
June 13th, 2020

I ordered 125.00 of clothing from them the package was missing I outfit need refund on this item the others are unflattering and don't fit I have emailed them with no response why can they tell me where to send my purchase for a full return Don't shop here

Thumbnail of user kime208
1 review
0 helpful votes
July 28th, 2020

Ordered what I thought would be cute... wasted $39+ shipping because it doesn't fit and they have NOT responded to my messages about exchanging it for another size or returning it. Buyer beware, don't even shop here.

Thumbnail of user melissag747
1 review
0 helpful votes
June 24th, 2020

If I could give less than one star I would! Do not purchase from this company. Most of the products are poor quality and when you return refunds are not forthcoming. I have been emailing for weeks with nil response. They owe me $75!

Thumbnail of user anneb423
1 review
2 helpful votes
June 11th, 2020

Same thoughts as others posted. A total waste of money. The quality is so poor. The pink color of the shirt was not depicted well. It is hot pink and the fabric is cheap. A total lesson for me on these online boutiques. Ordered in April, received in June. A drop shipment for sure. Garbage.

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