SpoiledChild

Be aware, what they advertise in their website is a real scam. They said you'll pay shipping only, and get the product for free. It is a LIE. They'll charge you the full amount. I contacted the customer sce immediately, they refused to cancel the order. They are scams. The worst online experience ever. I which they had the option to give 0 instead of one star

I've used the collagen for about a year now. Last month my order never came. Now same thing this month. First they told me it was FedEx which I didn't understand because after 1 month it still hadn't shipped. They finally refunded me after a month of back and forth hearing the same FedEx excuse. Now this month same thing. Money pulled off on the 30th and I'm still not seeing it shipped. I've reached out to customer service twice now with no response and I've just cancelled my subscription at this point. It's ridiculous I don't know what's going on but I'm not buying the shipping story.

I was just browsing at the luxury of this stuff then eventually the try b4 u buy popped up I thought I was gonna be paying 5$ I ended up being charged 108$ all together my daughters party tomorrow an I don't have any money now cause the thieves swiped my money out of my account just to say nothing to do about it I'll be telling my bank an changing my information just in case they try something else

I ordered the free trial biotin hair spray. I got it but it stopped working after 2 weeks, was supposed to last 30 days. However I still paid for it anyway. I never agreed to, or signed up for a subscription. Yet today I noticed a new charge on my account! I contacted the customer service email, and the card I used. We'll see what happens. But I'm extremely annoyed by this!

I canceled my subscription with them the same day I placed my order due to them over charging me. I got charged again today after receiving a confirmation email from them showing it was cancelled. I noticed in every complaint it's the same response we tried to reach you no response please contact us. This is a fraudulent company and they need to be stopped.

I placed an order under the try before you buy and I was only to pay shipping. After checking out I got an email saying there was a hold for $112.32 from them and then an email from them stating as stated at checkout it's only a hold that will fall off after 1-4 days. I went back and looked at the entire page and that's not what was said at all! I cane even get to the actual product because of the initial deception. And of course there's no number to call only email. Update! I returned the product immediately by refusing the package. I even emailed them and said I was unhappy with the unauthorized hold and would be refusing the package and they just charged my account $112.00.🤬🤬🤬🤬🤬🤬🤬

It took forever for the product to get here. I reported it lost and requested a refund because I thought it would never come, then it finally arrived and I used the Hair serum every day for 3 days and the hair mask twice. I noticed balding at my part and the back of my head! This product doesn't help grow hair, it's help LOSE HAIR! I'm devastated! BEWARE!

After I purchased the 30 day free trial I was checked in with a few times. I told them I hadn't noticed any difference and was encouraged that it would take up to 90 days to see a real difference. Of course this means the 30 day free trial is useless. I continued with the spray and all of a sudden my hair is worse than it was before. It was a little thin before I started the spray and now I have very visible bald spots. I'm worried to continue the spray.

I've being trying to cancel my subscription since I got my first order no one responded and they are still charging me this is the worst company I've ever dealt with and they don't even have a phone number to call. It's like they want it to be hard so they can continue to take your money. I will not recommend or ever use this product! They should even get a 1 start rating

I have been a SC user for over 1.5 years the mango is good but the pineapple much better flavor. The product works wonders for your hair, skin, nails and weight loss. There are pros and cons to anything those are the pros. The cons the free or trial products you get charged a fee which your not privy to during the time of purchasing, the cost is extremely high, several charges on your cc over time and no product to show for it this has only happened about 4x.
Overall product is good but definitely need to work on their accountability.

I was fooled with the shipping scam stating that I'll get a free trial for shipping and handling prices only soon after i was charged $105. I reached out trying to resolve this and they stated it will be back on my card in 4 days it is now day 7 no money no product. I am furious.

Over 14 days and this still hasn't shipped! Thank god I only did a one time purchase. Don't order from this company

Companies like these should really be taken to court for fraud like seriously we are in 2024 and company's are still able to scam people like this. I've been getting lots of ads from this brand and me personally I'm not one for shopping and all that but my hair is going through it and it said try now for $10 and if your not satisfied return it. If I don't by the end of the trial than I'd get charged so why is it that as soon as I placed my order I got charged $165. Also what company in this day and age doesn't have order cancellation the same day u order. I want a refund!

I canceled my subscription over a month ago because I did NOT like the products. The serum was ehhh, but when I applied the moisturizer it would bead up on my face after awhile almost like a silicone layer. Anyhoo, I received a notification the charged my PayPal account $124! For what? A canceled subscription?! I had one subscription left for the collagen, which has now been canceled as well.

I was intrigued to try this product as they advertise you can try it free by just paying $5 for shipping. With the option to return after 21 days. Well, immediately after my order was placed they took another $116 out of my account on top of the other $5. I reached out to customer service and they assured me that this is a pre authorization and will be released after 4 days. It is now day 5 and the funds have been physically taken out of my account meanwhile I still haven't even received a product. Customer service assured me there is nothing they can do. It seems like they have this issue a lot and maybe shouldn't advertise a free trial that is in fact not free. So turned off by this product and company now I'm not even wanting to try it. Will be immediately returning as it seems they just scam people.

I am new to this brand. But I have already encountered their bad, corrupt behavior. I made sure that I selected "no" for refills. And they sent me an email confirming my refill subscription. I did a friend poll regarding this company and found that they are notorious for placing refills, unauthorized, onto your cards used to make purchases. Bad, bad, bad business.

So I wanted to try this out said to pay 5.99 try for 30 days then they will charge you well when I put my order in it took 107 dollars out I wrote them like write after I notices it they tell me there's nothing they can do well let's just say my bank is aware now and there putting a stop to it cause they even said it didn't look right so don't buy from this place you will be charged the full price in stead of 5.99

Any company that does not have a reachable/answerable number, is a SCAM hence the name spoiled child...yall are feeding this spoiled child ur money! STOP! Cancel you'd credit card immediately if they aint refunding u, report them to the BBB & learn ur damn lesson! My feedback is based upon over the thousands of customers this 'spoiled child' has fooled.

The shipping is HORRIBLE. Takes a VERY LONG TIME TO ARRIVE. Tracking information is not accurate and when I reach out about it, there is no phone number to call. You send them a message and the response is "you order will arrive in 6-10 days", meanwhile, I've already been waiting 6-10 days. They do not care at all about customer satisfaction.

I decided to try it after I received an email with the promotion that I was supposed to receive 20% off future deliveries
Pay only $39.20 per month
Cancel/pause your monthly delivery anytime Free luxe gift in each delivery
Free shipping on your future deliveries, after applied my credit card they charged $51.86 for a product that I haven't even received yet. 🤷‍

I ordered a second bottle of collagen and paid for it because I wanted to try the pineapple. Never received it. When I contacted them they refused to send it. That was back in July 2023. They keep asking me to update my payment info. I won't until I get what I paid for. Now they are saying it's past the 60 day return. I just want what I paid for.

I bought the apple cider, gummy's, hair serum, and liquid collagen. The order came fine, no issues. Now that I want to re-order I can't get anyone to help me. They have no phone number for customer service, you can only email Which I have been doing for days now. And all I do is go back-and-forth with this company and cannot make any headway. I want the apple cider gummy's It should be on AutoShip for $39.20 but I can't get it to be part of my AutoShip order. They're telling me that the hair serum you can't do on AutoShip, but if you look on their website right underneath it, it says AutoShip. Also there website says authorships are $39.20 but then your cart says $44.10! I can't seem to get a straight answer via MANY emails with this company. I like the products but I feel like their customer service is lacking to the point where I'm frustrated and I am giving up on buying their products!

The advertisement was on Facebook to try spoiled child that's was supposed to just charge me for shipping but charged my account 116 dollars. Thank God my bank declined it and put a fraud alert on my debit card.