Stiverssubaru has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Stiverssubaru ranks 187th among Car Dealership sites.
I inquired about an internet price of a 2019 Subaru Outback. I never received an answer. What I received was a sales pitch email. I responded with my offer. I simply said 'This is what I want.' Never did I say it was not negotiable. What I got back was a demeaning, condescending email inferring that I was out of my mind because I was WAY off on the prices. Never did I receive a counter offer, negotiating a price. I was told to go to CARMAX to see what they would give me for my car!
I have purchased/negotiated MANY car deals and I know what invoice price is before I suggest a price. I also know that if a dealer is motivated enough, they can make ANY deal happen. Instead I was left to feel like I was an IDIOT for even suggesting this deal. I find this APPALLING AND UNACCEPTABLE.
I wrote to the owner and his response was equally as rude and he threatened me too. If this is the type of customer service you want, buy from them.
Is this your business?
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