Sunlightensaunas

For years I wanted an infrared sauna and had heard that Sunlighten saunas were one of the best. When I received some unexpected money I decided to pull the trigger. My salesperson, David, was very informative and friendly. I think it's important to mention that Sunlighten's pricing is not transparent which to me is never a positive… Your salesperson will work to get you the "best deal" while also trying to up sell you on extras like acoustic resonance therapy, seat backs, bamboo towels/wraps/pillows, cleaning supplies and sweat cream. I went all in! I am finding that I don't use much of the extras.

The first unit I order was lost in shipping so it took about 2 months to receive another unit. I learned later through technical support that I received an older model which now bums me out because I the amount I paid…over 6K for the mPulse.

Since receiving my mPulse there have been many issues. The power box was replaced, the tablet was replaced, and a heater was replaced. Mostly this was a fairly easy process to get help with but now I have another heater out and apparently these are on back order with no expected date for delivery. It's been months. Very frustrating! I'm not using my sauna much now because it doesn't reach the desired temperature and I have to warm it up for over an hour, usually 2 hours which seems to be a waste of energy.

The tablet comes loaded with Netflix, YouTube, Spotify, HBO, Amazon Video and Hulu. I can only reliably watch Netflix and HBO.

As I write this I am feeling regret for purchasing this unit.