Sunnyfoxy has a rating of 1.0 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sunnyfoxy most frequently mention customer service, and tracking number problems. Sunnyfoxy ranks 158th among Home Appliances sites.
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Placed order on Jan. 3,2020. Charged me, but still have not shipped item. Almost 3 months. This company should not be allowed to use PayPal or do business in this country. If you're in the same situation, please help our cause and report SUNNYFOXY.COM in Wheeling, Illinois to the FTC and Consumer Fraud Division of the Illinois States Attorneys Office. This company has very bad Customer Service and NO Communication or response to inquiries.
Placed order on Jan. 3,2020. Charged me, but still have not shipped item. Almost 3 months. This company should not be allowed to use PayPal or do business in this country. If you're in the same situation, please help our cause and report SUNNYFOXY.COM in Wheeling, Illinois to the FTC and Consumer Fraud Division of the Illinois States Attorneys Office.
This company has very bad Customer Service and NO Communication or response to inquiries.
Just a rip off, really kind of pissed I fell for this one. Ordered patio lights in April, they took the money out of our account the following day. I received 2 emails stating there were delays in shipping, which is understandable under the circumstances a week later, and they've been ghosts ever since. Thieves houses should rot.
Tip for consumers:
run like a mutherfukker
Products used:
nothing, it never came
7 weeks & no product received. Emails are not being responded to. I have notified them 3 or 4 times by email to cancel order. To this I get a response order is being shipped but no valid tracking number sent. So I have been ripped off for $110.00, no product & customer service ignores my emails & they will not cancel my order telling me it's in shipment. This is a total ripoff & I will never use sunnyfoxy again! Scam, scam, SCAM!
Tip for consumers:
The place is a total scam & advise you to never order anything. Emails won’t be answered,tracking number s are invalid if you receive one, & the customer service is a total loss also!!! Don’t walk,run away!!
Products used:
I’m unable to review the tactical pants & belt I ordered because I never received the product after 8 weeks.
Im extremely disappointed that I placed my order almost a month ago and I've received nothing! They have no phone number and my items say shipped but have been sitting somewhere almost a month. I have received tons of emails from them trying to sell other products but I will never order again since it's taken so long. They have poor communication and terrible service!
I did get a response from Sunnyfoxy telling me to send a picture of the shipping label and what was shipped. Since then there has been no communication from their support team. I still don't have the hose coupling, so I have a partial product that won't work. VERY DISSATISFIED. If I could rate a -star i would. Going to try to get my cc to cancel the payment to them.
I had placed an order since end January 2020, and has been paid since, up to today no package arrived, been tracking for the package but no response, also have been sending emails to the company sunnyfoxy and no reply what so ever. I feel very upset about this, how do i get a refund or at least send the same order again. Will not recommend you to anyone. Not Trusted.my order number is SFY*******, and the tracking number is RV*******CN.
Scam company. They hide behind email and take your money. Sent multiple emails and could not get a phone number
If I could give a negative star I would! HORRIBLE COMPANY! Takes your money and doesn't ship item! No customer service help! Do not buy from this company!
Tried to use their own cancellation policy. No response to many, many emails. Have to just wait and see if the item turns up or go through PayPal for refund. Worst customer service I've ever had.
I have ordered an item from SunnyFoxy in early April this year. The money was charged immediately but we're already in June and the product still hasn't arrived yet. Also, no tracking number was given and no reply whatsoever to any of my e-mails. I did contact them for some answers and, later on, I asked for a refund. Silence was all I got.
Ordered long before Christmas, 3 cap shooters( bottle openers)
Had to buy other gifts at last minute!
Contacted SUNNYFOXY requesting my money back, email said they were in transit, they said nothing about refunding.
Have since sent 2 more emails, BOTH WITHOUT A RETURN EMAIL!
My next step is contacting the FEDERAL TRADE COMMISSION
To make a formal complaint!
If you have had difficulty getting results from this company, I suggest you do the same!
Laurie Norton
Sent them an email within minutes of my order letting them know the address was incorrect, responded 3 days later unable to make a change. Offered no refund or compensation and I'll never get my product or money back. Don't bother, all a scam company.
I order on april 7 2021 and i still haven't received a date or got my packages this is the worst place to order from no customer service also
Tip for consumers:
Dont order from sunny fxxy i think its a fake website taking people money you recieved anything but your money is tooken off your card when you make a purchase in less than 2 minutes
Products used:
Breast bands
Ordered on April 7,2020, credit card charged immediately.
Rd'd email that product is on the way - April 23,2020
Rc'd email that product is on the way - June 23,2020
Replied to CANCEL the order June 23,2020
Rc'd email that product is on the way - June 26,2020
Replied to CANCEL the oder - June 26,2020
July 20,2020 - have not received product. Disputed with credit card company.
Appears to be a SCAM.
This company is a SHAM. Placed an order in November. No product as of yet Have contacted this company twice by email. Does anyone have a phone number? They responded once with an email and a ups tracking number. Information at ups has not changed in almost 3 months. Still in China? Of course their website says product is "in stock".
Feed up in Florida
Took 4 months to received window tint and it turned out to be 2 small pieces. Don't buy from this company. Only positive reviews on website, so you can't really tell if this company is legit.
Their products are nothing as advertised. I ordered a power pressure nozzle for washing, stating it would clean things in a blitz. The power of the nozzle is at most for showering plants. Total scam:-(
Stupidity on my part, ordered the spray gun, 10 weeks ago, through Facebook, didn't check reviews.
Despite numerous emails and them saying it had been packed and was on its way, and check with post Office using the parcel number, nothing, have been Scammed... please don't use this company!
Most discracefull company I have had the pleasure to deal with this is why I no longer order stock from abroad no feed back, no customer service, no refund, they take ya money and run it's a scam people
I order a 2 in 1 power washer more than 8 weeks now and the product is not being delivered. The post office and DHL service says the tracking number supplied is fake.
I ordered on April 9th and was charged, it's now August 9th (4months later)
They do not respond to contact emails!
I need a REFUND ASAP
Ordered on April 8,2020. This is the 14th of May and still have not received the product. USPS tracking shows
The package still in China. I recomend not ordering ANYTHING from this company. I have no idea if I will ever get
This sprayer or not and with this service I have very little hope that it will be a product as advertised. Contacted the
Web sight and was told the package was on the way and given the tracking number. Can you imagine if there is a
Problem with the product? Probably never hear from them. MINUS THREE STARS!
THEY TAKE YOUR MONEY & YOU RECEIVE NOTHING. I wish I'd read reviews before i placed my order. Luckily i paid with a credit card, so I'm covered for the potential loss of money. THEY MUST BE SHUT DOWN.
A scam. Do not use. I ordered 6 weeks ago and have chased them several times but still nothing. Now can't get my money back!
I never received my order or was refunded my money. I've been trying to contact the company for two months and all I get is excuses and they appreciate my patience. I beg anyone to never buy from this company because they will rip you off.
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