T-Gone

SCAM- after 14 months of international calls, international postage back, 12 emails Ellen refused to give me the promised money back. I got through once and Ellen said to ship the product (evidence) back - at another $60AUD! And I did get one "oh our computers went down" excuse and the rest of correspondence has been ignored. DONT WASTE YOUR PRECIOUS MONEY - IVE SUFFERED ENOUGH INJUSTICE WITHOUT T-GONE ADDING TO IT.! PS as a film maker - unfavourable youtube video on the way...

I ordered this product in May 2014 and it was debited to my credit card. It is now November 2014 and have still not received the product (Tasmania, Australia). I have emailed numerous times and no answer. I have tried calling and spoke to Ellen in July 14 who said that they would re-ship it. Still no product. I have raised a dispute with my credit card company. I think they are SCAMMERS. DO NOT BUY THIS PRODUCT! VERY POOR CUSTOMER SERVICE.

I'm not here to bash the product. It didn't work for me, but... that doesn't mean that it can't work for someone else. I'm here to complain about the "100% Money Back Guarantee."

After several phone messages asking what to do, I decided to call and just leave my name. Amazingly enough, I received a call back very quickly. Ellen told me to send to Webgistix, which I did. I waited the 8 or so weeks, before contacting them.

Spoke with Pat there who said that they solely ship for the company and have nothing to do with refunds. At this point I was a bit angry because it was clearly going to be "It's not my problem" from both sides. I talked with a manager, Tami, who did verify that they had received my shipment and sent the info to T-gone.

After many unanswered calls to T-Gone, I decided to write to BBB. They took my complaint and tried to contact the company. Amazingly enough, they also received no response. I just tried to call again, but no answer, not even an answering machine.

I tired this product thinking "What do I have to loose; there's a money back guarantee!" Boy, was I wrong! Wish I had read some reviews before purchasing.

I ordered 3 months supply of product and it never made it past German customs. I was twice promised a refund. After several months of calling, e-mailing and writing a letter, no response. After sales service in my experience was non-existent

I ordered t-gone on 12/8 got the wrong item. Reorded on 12/11 and have not rec. Yet.
Tryed calling the phone number, no anster, no return calls. Sent e-mail no return e-mail
I would like to return the wrong and get the right one. BE CAREFUL WITH THIS SITE.
R brown
I tried t-gone It did not help. For the price, I would be careful. I will not buy this product.
RBrown

As a tinnitus suffer of many years it is refreshing to find a site that simply states the facts as they are. There is so much information about tinnitus on the T-Gone site but you will finally understand how complex this condition really is.

I came away feeling far more relaxed about the condition, and the free 128 page tinnitus survival guide that I downloaded from the site is an excellent resource for living with tinnitus.

Highly recommended.