• Teacalgary

Overview

Teacalgary has a rating of 1.11 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Teacalgary most frequently mention credit card, and poor quality problems. Teacalgary ranks 696th among Shoes sites.

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • L ordered 2 pair of sandals they were not as advertised and are refusing to take them back unless l pay postage.
  • Finally contacted credit card company and explained situation to them.
How would you rate Teacalgary?
Top Positive Review

“TEACALGARY Scammers for sure,!”

Bev M.
6/9/19

Finally received my ordered shoes. Cost me $50.00aud definitely Not worth that! Cheap. Nasty. Made in China crap. Wore for 1 hour. Cracked across as in picture. Do Not buy from Teacalgary! Have emailed for refund... what a surprise! No answer!

Top Critical Review

“Scam”

Eileen N.
6/6/20

This is a rip off. I have tried many many times to contact this company with no success. Please please do not buy from this company tell your friends and family not to buy from this company that it is a scam and rip off

Reviews (45)

Rating

Timeframe

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Reviews that mention popular keywords

2 pair (4) credit card company (3)
Thumbnail of user eileenn58
1 review
0 helpful votes
June 6th, 2020

This is a rip off. I have tried many many times to contact this company with no success. Please please do not buy from this company tell your friends and family not to buy from this company that it is a scam and rip off

Thumbnail of user teresap155
1 review
1 helpful vote
July 8th, 2019

Don't buy they lie. Take your money immediately and 40 days later no shoes. Pay full price and another website sells 20 dollars cheap. I am having the bank go after them also. It sucks. Cant wait to see what they send me if it ever comes. They says has been shipped. You cannot follow the shipping numbers it says that it don't exsist. Never Never again

Thumbnail of user lindac943
1 review
2 helpful votes
June 23rd, 2019

I ordered these sandals 3/31/19, received them on 6/15/19. They are of very poor quality, they have a strong chemical smell, definitely vinyl or plastic material. Not worth $35. They were not even in a box, they. Shipped in a plastic bag with Chinese or Japanese writing. Now I am getting the run around for my return. I wish I would have read these reviews before I ordered.

Thumbnail of user bevm45
1 review
8 helpful votes
June 9th, 2019
• Updated review

Finally received my ordered shoes. Cost me $50.00aud definitely Not worth that! Cheap. Nasty. Made in China crap. Wore for 1 hour. Cracked across as in picture. Do Not buy from Teacalgary! Have emailed for refund... what a surprise! No answer!

Teacalgary.com. Is it a scam site
May 8th, 2019
• Previous review

I have ordered shoes online from this business... emailing them to ask how long before delivery to Australia... received an explanation that it should take 5-13 work days to be shipped... after 15 days I msg again. How's my order going? Reply that things are very busy. Be patient. Is this site a scam?

Thumbnail of user irenes125
2 reviews
0 helpful votes
June 18th, 2019

If I could give negative stars, it would negative 10 or more. Total scam. They take your money as soon as they receive your order but don't ship until 5-6 weeks later. I tried cancelling my order but I received a "canned" reply about their order processing band shipping timeline. I disputed the charge on my credit card, initially as "items not received". But those bastards shipped my order! Don't get me started on the crappy product. I changed my dispute to indicate seller unresponsive and refused return/cancellation. I informed both my bank and PayPal of the scam. Hopefully PayPal will stop providing services. I've included photos of the cheap sandals and packaging it came in (from a local warehouse, no less)

Thumbnail of user katherinee26
1 review
0 helpful votes
July 29th, 2019

Do not purchase this poor quality product. They also add crappy products that you never authorized & debit your account, with no authority to do so. Guarantee is not honoured. No contact for a customer service representative... e-mail only with foreign reps. This kind of
Scamming is against the law & they should be held accountable by authorities. They are
The worst kind of thieves. BEWARE!

Thumbnail of user dianel239
1 review
1 helpful vote
July 3rd, 2019

Worst company I have ever dealt with. Received a product nothing like what I ordered.
Made of cheap plastic, left and right shoe not the same size, and sole is hard as a rock.
Paid $40 and the only thing they say is "we can give you a $8 credit on your next purchase".
NEVER BUY FROM THIS COMPANY!

Thumbnail of user michellem768
1 review
1 helpful vote
June 11th, 2019

After multiple inquiries and 2 months later, finally got tracking information, which showed me that shipment had been returned to sender. Per USPS, suite number was left off delivery address, so delivery couldn't be completed. After getting further run-around from Tea Calgary (offering to re-ship if I pay a re-shipping fee!), I have filed a claim against them with PayPal.

Thumbnail of user jd539
1 review
0 helpful votes
June 20th, 2019

The reviews are right! This company should be put out of business. Got fooled into ordering because it was advertised on Facebook. They took my money from PayPal immediately, and have not sent the shoes. Tried to cancel on the same day I ordered, they do not even follow the website's stated procedures. They have e mailed two different tracking numbers with two different shipping dates. I will never order anything advertised on Facebook again. Filed a complaint to paypal with no resolution as of yet, (hopeful but not counting on anything) How can this company stays in business after ripping of so many? I was duped! Lesson learned!

Thumbnail of user janetl224
1 review
2 helpful votes
June 20th, 2019

The summer sandals I recently ordered from Teacalgary/Conybebe arrived after a long while (from Hong Kong) in a thin plastic bag with just an elastic band holding the shoes together inside. The elastic caused a permanent crease on the top vamp of each sandal. The cheap material is also very uncomfortable between the toes. I contacted them multiple times to request a refund and return label. Finally they offered me a store credit for a portion of what I paid for the shoes. That is no good as I will never buy anything from them again. Cheap, inferior Chinese products - if you buy from them, you will likely regret it. They do not honor their "Satisfaction Guaranteed" statement. Awful!

Thumbnail of user lindah827
1 review
2 helpful votes
June 17th, 2019

How foolish of me! From the company name, I assumed they were in Canada... wrong! This company is in Hong Kong! Upon receiving my order, they immediately took my money. Then I had the privilege of waiting more than 5 weeks! Packing method insufficient protection for the shoes. I contacted them 3 times when it went more than 30 days. I was told to be patient. The quality was so poor. Made in China. Instead of leather, it was made of thin, cheap plastic. Too much money for that nonsense. Must agree with others... total scam! Do Not deal with this company!

Thumbnail of user marym1554
1 review
0 helpful votes
October 26th, 2019

NO NOT BUY ANYTHING.
I bought shoes - over $100 worth.
Still not received. They've been checking with the postal company for a month.

Thumbnail of user marier206
1 review
2 helpful votes
July 17th, 2019

After months the sandals arrived. They looked homemade and nothing like the photo. They fit so badly that I can't even wear them. I am average sized but these shoes where made to fit a giant. All vinyl and very painful for the feet. It was advertised that they help repair bunions but I would say they would make them worse. A complete waste of money.

Thumbnail of user lindak561
1 review
0 helpful votes
December 10th, 2019

I bought sandals from their website, it was in $usd so i thought they were coming from america and they offer paypal so i thought i could trust them, woaah was i wrong, they dont answer emails, they send crap shoes that arent even worth the postage they charge you, the shoes they sent were not even the ones i bought, absolute rubbish, now im trying to get refund from paypal but i too have to be scammed out of more money by paying for return post, absolute scammers, if you teacalgary are reading this you are nothing but scamming thieves with no conscience. BUYERS BEWARE GO ELSEWHERE offering paypal does not guarantee you wont get scammed.

Thumbnail of user janist17
1 review
0 helpful votes
September 14th, 2019

Ditto on the previous dissatisfied comments. Very poor quality. Will not purchase from popup adds again.
Did not know they were coming from China. No paperwork inclosed to give return instructions. Emailed them with no response on return instructions. I returned to shipping address. Have postal receipt showing the return was received. They are saying I did not return it to proper address. Paypal will not back me up and say they will not refund me my $54.00. Have never been scammed like this before.

Thumbnail of user lynns308
1 review
1 helpful vote
June 14th, 2019

Extremely poor quality, sizing and fit. Impossible to obtain a refund and no paperwork provided when you eventually receive your order as where to return them if you are dissatisfied.

Thumbnail of user gregm432
1 review
1 helpful vote
May 27th, 2019

Ordered shoes at wife's request on May 6th. Twenty-one days later they haven't arrived, but the company was quick to charge us. PayPal also seems uninterested in shutting down their relationship with this business, so shame on them too.

Thumbnail of user brendab361
1 review
4 helpful votes
July 5th, 2019

L ordered 2 pair of sandals they were not as advertised and are refusing to take them back unless l pay postage. BEWARE. This company is a sham. They told me to give them away and they would give me $5 off my next purchase, they are having a laugh.

Thumbnail of user amandaw281
1 review
1 helpful vote
June 30th, 2019

Like many others, I don't even want to give one star - this company took six weeks without communicating, so I asked when my order was likely to arrive because I was due to go on holiday. I believe their email replies are computer generated as that is the only way to explain why they are complete nonsense. I think I established that the shoes had not been despatched, so I told them to cancel the order on several occasions subsequently because I had needed to buy other shoes anyway, due to their incompetence. They now say that the shoes have been despatched and cannot be cancelled - more poor English and evasive nonsense. I cancelled in plenty of time and will be taking the matter further as soon as I get the go-ahead from my bank. Appalling customer experience!

Thumbnail of user lynnr164
1 review
1 helpful vote
June 18th, 2019

I have to admit I was scammed. Ordered sandals under the impression I was ordering in Euro sizing... NOPE! Chinese sizing! Took money immediately through paypal and 6 weeks later after 4 emails to them got the cheapest and ugliest mismatched sandals I have ever seen. Went through PayPal to file a claim because there was no response from HELP.PP or CStcalgary and got the run around and got a bogus chinese wearhouse to return sandals at my expense. PayPal was of no help to be honest even after filing a claim and a phone call. SCAM. I'm not done with this. It's only $35 and not the end of the world BUT I won't go down without a fight!

Thumbnail of user dawnitaj
2 reviews
9 helpful votes
October 30th, 2019

Received sandles. Bad quality and on one shoe the flower was sticking up because of poor pkg. Contacted them and they told me to glue it down. HA! Doesn't work of course! My advice: DO NOT BUY FROM POP UP ADS! I have been burnt twice! LESSON LEARNED!

Thumbnail of user derekm147
1 review
3 helpful votes
July 11th, 2019

After having a ridiculous indeed horrendous experience with Teacalgary with similar circumstances as those listed below we contacted our credit card company and instructed them to charge back. I suggest anyone having difficulty with this company do the same.

Thumbnail of user mollyf26
1 review
2 helpful votes
June 17th, 2019

Beware, FB now has multiple ads for the same shoes in different Company names, but all the sites look like Teacalgary.

I had ordered a pair of size 6 sandals, weeks later I received a pair in size 9. They said they would re-ship them and sent me a $12 Gift Coupon. Then tried to order using coupon, but there was nowhere to apply it. They asked for screen shots of what I saw and I unfortunately completed the new order in error.

Turns out that I am waiting for TWO pairs of sandals. Immediately asked to cancel, no way, too late. Not only that, the replacement of the first pair was allegedly delivered on May 22nd and they refuse to provide a phone number so that I can get a tracking number for Canada Post.

I am now out $112 and have nothing to show for it.

Complete and total Scam.

Thumbnail of user cindyb492
1 review
0 helpful votes
June 21st, 2019

I really wish that I had seen THESE reviews before I had ordered my shoes. I am still waiting for them. I've been in touch with the company and they say to check both the local post office and FedEx. I ordered them back on May 3rd. Tracking shows they were delivered but not where. Any suggestions?

Thumbnail of user karena330
1 review
0 helpful votes
June 14th, 2019

Ordered 1 pair of sandals when they arrived could not believe the quality, also damaged been in touch with company said it was shipping that caused damage, not willing to refund. Just a joke of a company stay well clear.

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