Theacco

I scheduled an appointment for winter maintenance on my newly built home. The technician arrived on time and was friendly and professional at first. He turned on the heat, and it turned on with no problems, however when he went into the attic to service the furnace, the heat turned off. He said that there was a problem with the furnace. I told him that the furnace is under warranty and not to do anything to it. He wanted to charge me for the maintenance package of $240.00 along with a diagnostic fee of $129.68. The proposal to fix the issue which is claimed to be a toggle switch would cost another $188.85. It turns out that there was nothing wrong with the furnace. It seems that the technician had turned off the switch for the burner. My brother just turned the switch back on and the heater is working fine. I did not pay for the maintenance, due to the fact that the technician said he couldn't perform maintenance on the nonfunctioning furnace. I ended up paying $129.68 for the diagnostic that really never needed to be done. I do not trust this company, and I will never call them for any type of service.