• The Credit Repair Shop

The Credit Repair Shop

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

The Credit Repair Shop has a rating of 2.7 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. The Credit Repair Shop ranks 84th among Credit Repair sites.

  • Service
    3
  • Value
    3
  • Quality
    3
How would you rate The Credit Repair Shop?
Top Positive Review

“Responds as needed”

Dale C.
4/12/23

I've used this company to help me with a debt collector and so far they have Been helpful with following up in my defense

Top Critical Review

“Very poor comunication”

Daniel P.
8/4/21

This place has extremely poor communication except for getting your initial payment. They were supposed to send out dispute letters and I have no evidence that they ever did. One their portal you can send messages and upload info but the response may take 2 months if they respond at all. Really the only communication is a auto generated email every 1st of the month saying that they are working hard on your file.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user tonyr999
1 review
3 helpful votes
February 17th, 2023

I had a charge off on my Experian report I paid off the bill entirely bill show proof to Steve and customer service and paid for the entire year thinking it would of gotten removed but the charge off removed itself with the 7 years. Never pay for Serivce for a year. You see Steve on YouTube acting like he's a lawyer and know the court process and can't get anything removed off your credit. 3rd rate credit Repair fraud. Go with Lexington Law they been in business for 30 years or more.

Tip for consumers:
Watch out for YouTube people thinking they know so much about repairing credit service or anything. Misleading

Products used:
Lexington Law

Service
Value
Quality
Thumbnail of user jimmier53
1 review
10 helpful votes
January 29th, 2022

I signed up for this credit repair company hoping they could help me. My initial contact with Greg was amazing and he had me believing within 90 days I would see a significant change in my credit score. It's been a little over 7 months and basically no change. I looked at my portal and noticed for the past 5 months everything stayed the same. Same amount of challenges, alleged deleted items were the same and most importantly I never received letters from the credit bureaus letting me know about any updates or what was being challenged. I made contact with the company and advised they didn't list my apartment number which could've been the reason, nether the less that never changed. I paid over $550 and had to enroll in IQ identity for an additional $29 a month that provided me absolutely nothing except another bill. I'm not going to bash this company but I'm not happy at all with this company. I was told they will continue to send out letters on my behalf but nothing has been sent out since November 2021. I've paid my credit cards down, I even paid off my car loan for $32k in August 2021 and my credit is worse now before I signed up. I have left several messages and sent emails and no one has responded. Prior to me paying this company off they would respond to my messages within 3-4 business days. I had a lot of faith in this company but unfortunately I'm not happy. I was told prior to calling not to enroll and I should read the reviews first. I figured there's always someone not happy and I figured I would be the one who was but now I know I just donated my money for nothing. I'm expecting a full refund

Service
Value
Quality
Thumbnail of user tiad47
1 review
2 helpful votes
September 22nd, 2021

Credit repair shop rip me off they didn't do any work they took my money and would not refund or remove any negative items from my report and they were very disrespectful and lied repeatedly

Tip for consumers:
Don't use credit repair shop they're dishonest

Service
Value
Quality
Thumbnail of user nivral
1 review
2 helpful votes
February 2nd, 2014

Everybody will only want to have a good credit score or increase credit score. "The credit repair shop" helps me the fix bad credit, remove negative credit as well as help increase the best credit score.

Thumbnail of user tyj21
2 reviews
4 helpful votes
September 24th, 2019

This place is absolutely horrible! A bunch of unprofessional, uncaring people.

The owner stated that they require the customer to be engaged in the process in order to see results. I've called multiple times and was promised a call back -that I never received. I had to write a negative review to get a response from these people. I received a phone call from an employee there who basically told me that my account was just sitting there and not being worked on. So for the inconvenience, they would work on my credit for 6 months for FREE. So nice of them to offer me a service that my husband has already paid for but never received. Save your time and your money and call Lexington Law.

Thumbnail of user danielp1458
1 review
4 helpful votes
August 4th, 2021
Verified purchase

This place has extremely poor communication except for getting your initial payment. They were supposed to send out dispute letters and I have no evidence that they ever did. One their portal you can send messages and upload info but the response may take 2 months if they respond at all. Really the only communication is a auto generated email every 1st of the month saying that they are working hard on your file.

Thumbnail of user dalec275
2 reviews
2 helpful votes
April 12th, 2023

I've used this company to help me with a debt collector and so far they have Been helpful with following up in my defense

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about The Credit Repair Shop?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about The Credit Repair Shop?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business