The Dog Outdoors

Yes I love the quality, But just sent it back for a smaller size on 1-10-18 need the 2-X L didn't see return label, So sent back in same box. Sally K.

Order came on time, and was as described. Pleased with the product Ive received, good quality. Glad I came across this cool website.

I ordered a Ruffwear dog jacket. It did not ship "next day" stated on The Dog Outdoors' website, so I asked to cancel the order as I needed the item fast. Dog Outdoors did not respond for days. When they finally responsed, I received a notice that the shipment had been initiated - it appears to have been initited directly from Ruffwear in WA state. The jacket actually shipped 1 week after I placed my order. Upon receiving the jacket, I emailed The Dog Outdoors to initiate a return - it's been more than 6 weeks and they have not responded.

It took forever to receive my order. The item was returned, as it was too small for my dog. After multiple unanswered emails and phone calls, I had to contact my credit card company to get my money refunded. Poor communication and a ripoff.

I've purchased many products and especially the harnesses; great for my 80 lb baby girl... that loves to "take me" for walks. Wonderful owners and people at the company; always kind and willing to help with anything or questions. Very considerate to supply the videos too for proper fitting and education of the products.

The best quality products at fair prices. Owners are great/easy to work with. I loved the coat I bought for my dog... best quality I have seen

They literally enail yoy back and forth showing you their idea of what you ordered and have you verify it or request changes to ensure a perfect product. Couldn't ask for anything more from a company.

I have tried baskets on handlebars, slings on my body, back packs, rear trailers but nothing worked for my dog until I bought this. She loves this seat and can go with me on rides around the neighborhood. So glad I bought it.

Great product and great customer service. I would recommend Thedogoutdoors.com for your pups winter coat needs.

Loved the collars tried to order some slidable dog tags for them but the order would never go through.

This collar looks like it will survive for a long time, and the name plate is very readable and good quality. We were replacing the regular webbing collars 2-3 times a year beacause they would fade and smell. This collar is very well made and had great hardwear.

Thank you so much for the toys you sent with the collar, that was very sweet. Your customer service dept is number one. I will always buy coats and leash/collars from you guys. Thank you!

Thank you to everyone at The Dog Outdoors for the excellent service and quality. Thank you too for the fun toy, Dutch really loves it. Happy Holidays!

I ordered the puffer and alpine jackets for my two dogs. Movimg from Tennessee to Minnesota our dogs needed warmer jackets. They absolutely love them and are keeping them a lot warmer than the other jackets that we had for them.