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This Co is an unethical fraudulent company. They are international and work on the own rules of "Disclosure". I purchased a purse and thought it was a good deal until I received a COD freight notice for $150 just to receive a shipment of a small purse. It was outrageous as I was not aware of this charge during checkout. Ethical business practice should mean disclosing shipping costs or estimates at checkout. When I filed a complaint all they kept saying is they do not know how much shipping fees are, and therefore cannot provide that information during checkout. It's their escape goat for not being honest about the "Total Fees" for the purchase. It's outrageous and unethical and their customer service department continues to preach about providing service when all they did was not solve my problem nor acknowledging their error for not providing freight fees or estimates in their check out. Do not purchase from them or you'll get hit with an outrageous Freight delivery fee at the very last minute That are hundreds of dollars added to your purchase.
They sold me counterfeit shoes and I clocked it immediately and sent them their shoes back. I've been waiting for a refund since 3/18. They put the money back on my card only to charge me the same amount again the same day. Working with the bank to take this as far as I need to in order to get my money back. Don't buy from them! Scammers and selling counterfeit goods.
Tip for consumers:
I have the same shoes in several colors so I could immediately spot the difference. Maybe they would have gotten over on someone who doesn’t know the brand. I just wanted my money back and they’ve made it extremely hard to trust them.
Products used:
Christian Louboutin Lady Peep 150 pumps in the color nude
This Co is an unethical fraudulent company. They are international and work on the own rules of "Disclosure". I purchased a purse and thought it was a good deal until I received a COD freight notice for $150 just to receive a shipment of a small purse. It was outrageous as I was not aware of this charge during checkout. Ethical business practice should mean disclosing shipping costs or estimates at checkout. When I filed a complaint all they kept saying is they do not know how much shipping fees are, and therefore cannot provide that information during checkout. It's their escape goat for not being honest about the "Total Fees" for the purchase. It's outrageous and unethical and their customer service department continues to preach about providing service when all they did was not solve my problem nor acknowledging their error for not providing freight fees or estimates in their check out. Do not purchase from them or you'll get hit with an outrageous Freight delivery fee at the very last minute That are hundreds of dollars added to your purchase.
Products used:
Gucci Purse
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