• The Shoelounge.co.uk

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Overview

The Shoelounge.co.uk has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. The Shoelounge.co.uk ranks 637th among Shoes sites.

How would you rate The Shoelounge.co.uk?
Top Critical Review

“Stay away from them!”

Mon X.
5/14/12

Stay away from them! I had similar experience the other reviewer - I placed an order, it was delivered while I wasn't home (twice as they said) without leaving it with a neighbour or any note. Then I received an email to contact the courier and re-arrange delivery. Finaly I received my order - or rather half of it. I contacted theshoelongue via email to enquire about missing items - received only one line asking what's missing... and other emails were left unanswered, of course I haven't received the missing items nor any refund. Won't be ordering from them ever again!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user monx
1 review
1 helpful vote
May 14th, 2012

Stay away from them! I had similar experience the other reviewer - I placed an order, it was delivered while I wasn't home (twice as they said) without leaving it with a neighbour or any note. Then I received an email to contact the courier and re-arrange delivery. Finaly I received my order - or rather half of it. I contacted theshoelongue via email to enquire about missing items - received only one line asking what's missing... and other emails were left unanswered, of course I haven't received the missing items nor any refund. Won't be ordering from them ever again!

Thumbnail of user patj12
1 review
1 helpful vote
August 10th, 2013

Ordered items which were not delivered. Contacted them and was told that they would reship. WHICH THEY NEVER DID. STAY AWAY!

Thumbnail of user meravr
1 review
2 helpful votes
August 3rd, 2010

I made an order, the courier delivered whilst i was abroad but I returned within 4-5 days of first attempt. Already did the package go back to the couriers office and back to the provider. Luke from the Shoelounge did speak to me initially but when i asked for a refund I went quiet and has never answered any of my emails. I am talking about a loss of £40.

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