Til Valhalla Project

Love what the company stands for, and I liked the products, but the customer service is HORRIBLE. I had a laser engraved cup delivered with shipment damage, I emailed their customer support 3 times, with pictures, and received ZERO response -- and one of the emails was in response to THEIR email asking me how they could improve customer service! AYKM? Not sure who's running that department, but they may need a replacement.

I've had the pleasure to own at least 7 of the shirts all in I've purchased about 15 in total, they make great gifts all my friends & family rock em! Besides the fact that their quality is top notch. They give back, by honoring our fallen service members across all branches of armed services. Check them out their presentation videos will get you! LOVE WHAT THEY DO!

Placed an order for the 9/11 special shirts. Bought two in august 19th. It's now September 5th. I have received no information regarding order confirmation, shipping confirmation or anything. Reached out via email and have yet to receive a response. Will be contacting my financial institution in the morning to dispute for fraud.

I know that this a small local business. Y'all's customer aspect is horrible. I've had issues with my items not being on time from the beginning. I love and support y'all and the founding mission. I hope I don't have to cancel my TVP elite subscription.

Racist company... Do not support. Not good people. This us one of my worst experiences from someone to claim they care about vets. Very disappointing

I've ordered and received several shirts and a large travel cup. No problems with any of them. TVP shirts are among my favorites because of the fit and ease of care, plus they are very soft. I support the company because I care about our veterans, even though I didn't serve myself. My finances won't allow me to order often, but I get positive comments every time I wear the shirts. Thank you for your service, TVP.

I ordered about 2 weeks ago and all they've done with my order is take my money and create the shipping label. All they do is respond with excuses. Stop blowing hot air up my $#*!! I will never order from them again

I have ordered several Tshirts and an aluminum wrist band. They all arrived within 10 days of ordering. These are quality items that help this organization give back to veterans and their families. Who could ask for more! Big Thumbs Up!

I purchased multiple items. I was super excited to help support the cause. During the order process one of the shirts switched from 2XL to small. I immediately sent an email to get it changed. There was an automated email sent back to me stating due to COVID to allow 3 days for a response. It has now been 13 days and still nothing. The order has not shipped yet either. I hope they will reach out soon to another email I sent so we can get it figured out.

Very fast shipping! Great product and honestly, who could ask for a better cause?!?! I will be ordering more products real soon!

I bought into this and their mission. It's almost been a month and still haven't gotten my order. Did not know it was made overseas. Would rather pay more for American made. Will never make that mistake again.

I have purchase 2 T-shirts(Betsy Ross and the white US flag) which I(hope) understand will benefit the veterans in multiple ways(jobs, recognition etc.) Both came quickly and well packaged and look great.

Organization has kept in touch with me to show what they have done with my small contribution to this noble cause.

Bought a XL hoodie which fit fine but after washing once it came out Medium or small large because it doesn't even cover my belt. I would rather pay more money for better quality then pay money for something that can only be worn once and then donated..

I have bought from the company before no issues, but this last time left such a bad taste in my mouth unless someone calls and explains the loss of any coms or ownership in dropping the ball I'm moving on

These people here at the Til Valhalla Project are the real deal and as a retired law enforcement officer for the Department of Corrections it's truly more then my honor and privilege to support such a worthy cause. The Till Valhalla Project supports and recognizes our true heroes both military and first responders who have given everything to keep us safe.

I couldn't take more pride and be more proud in wearing my T-shirts / bracelets that wear true to size and are of great quality.

Thanks so very much Til Valhalla for what you do and what you stand for as we give back to our heroes just a very small fraction in comparison to what they have given and continue to give us.

Respectfully,
Marc Richard

I bought some t-shirts and really like them. They feel good on my skin and look great. Have gotten compliments. They tend to run a bit small, so I had to order up a size, but no big deal. I am a Vietnam veteran and have lost friends and neighbors (veterans) to suicide, even 50 years after we came home. I appreciate the mission of this organization.

This is a company dedicated to veterans and those servicemen and women we lose. I have purchased from them many times and have never been dissatisfied. We ordered wrong size for my wife and item was corrected instantly. If you think their shirts are high maybe take a look at how much they donate and how they honor the families of the fallen heroes

Very cheap material for the price it's being sold for. Not very happy with the T-Shirt at all. I was expecting a better material as I've mentioned for the price I paid. Better material should be used or maybe reduce the prices, but certainly not worth price.

Purchased a L shirt for my father for his birthday. Came as expected, great shirt, but... he needs an XL. I have tried to contact this company for 3 weeks to exchange the shirt. Phone is always busy (tried 5 separate times during business hours) emailed 6x in 3 weeks, have not gotten a reply once. Not sure what my options are...

I've always received great customer service with this company. The one time that there was an issue it happened to be my own mistake. They still worked with me to get it corrected quickly. They have a loyal customer in me.

Ordered 3 shirts on Dec. 12th, plenty of time to have it by Christmas. I just found out today, 1/4/21, that my shirts are shipping today. Just in time for Christmas 2021. The biggest gut punch is I live 3 hours away from their home planet. Never buying anything from these site again...

Completed an order on March 07, and a pay pal charge was processed same time. No tracking information was ever sent and I send 3 emails requesting info. No contact whatsoever. Finally able to make phone contact and was told no order was being processed. Cancelled order terrible customer service.

If you are looking to help a Vet, donate your time. Don't use this place. I had ordered almost a month ago and yet there is squat to show for it. They even lied to BBB that it had been delivered.