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Tineco.com has a rating of 1.0 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.
No customer service, very unprofessional this company dont want to answer with their vacuum problems, and only had it for 2 months and had it here sitting for too long almost 2 years. Stay away from this brand.
Tip for consumers:
Return it, stay away from this cheap company TINECO!
Products used:
Tineco floor one s3 series
The product is ok, but it's complex and if anything goes wrong Tineco does not stand by their product. The first vacuum I ordered leaked from the clean water tank on arrival. I didn't get a replacement for over a month after hounding their customer service. The second one I received was also defective and it took another month! The third works, but god forbid anything happens I doubt they'll stand by their product.
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