• TopStack Resume

TopStack Resume

Overview

TopStack Resume has a rating of 3.46 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopStack Resume most frequently mention cover letter, and linkedin profile. TopStack Resume ranks 16th among Career Advice sites.

  • Service
    27
  • Value
    27
  • Shipping
    7
  • Returns
    10
  • Quality
    24

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
1
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How would you rate TopStack Resume?
Top Positive Review

“A seriously pleasant experience so far!”

Marian J.
2/23/22

I did my research and found that TopStack rated well and has good reviews for the most part. I purchased the Professional Package (after all, I am one, and need my resume to be solid). Happily, I received a skilled and experienced writer. I sent him Word docs of my existing resumes that were frustrating me. He tied everything together in a pleasant, presentable and marketable way to a single, easily-read resume. I'm looking forward to now updating my Linked In profile, and putting my newly approved documents out for competition.

Top Critical Review

“Beware of FRAUD: They will give you the same resume you sent in”

Paul g.
1/3/24

Do not use this service! I hired them to build me a NEW resume. After uploading a copy of my EXISTING resume a "draft" was sent to me within 10 minutes to "approve". I approved it to start the process and paid my money to start working with a "person". I also sent back what I wanted to see out of a new resume. I received a reply from *, a Senior Writer, with basically the same resume again. I sent this person an email about what I wanted on my resume and what I expected. I received the same resume back from her with none of the suggestions and a resume with improper formatting that looked like garbage, to be honest. I then sent her an email saying this wasn't what I wanted as she clearly didn't have the skillset to contact me to find out what I wanted so I asked for my money back. She sent it to a supervisor, * who is supposedly Head of Operations & Resume Writing. She said I couldn't get my money back because I had "approved" the draft! The draft that I wrote! She told me she could give me a partial refund for the linked in profile service I had also purchased. This would be a moot point if a resume isn't completed so of course they wouldn't even be able to complete the linked in profile with the regurgitated resume she kept sending me back. I received a partial refund, so I paid $139.99 for a resume to be written by a person and it did not happen. They should be sued for fraud in my opinion. *Personal information redacted by admin

Reviews (65)

Rating

Timeframe

Other

Thumbnail of user adamglantz1
1 review
0 helpful votes
June 20th, 2023

I had been looking for work for over two months with no luck. But just DAYS after Bailey Jacobs at TopStack revamped my resume and cover letter, I got an offer! Great work! Highly recommended.

Tip for consumers:
Very good experience.

Products used:
Two resumes, two cover letter shells, revamp of my LinkedIn profile

Service
Value
Quality
Thumbnail of user christopherh1398
1 review
0 helpful votes
April 1st, 2022
Verified purchase

Since using TopStack Resume, I have been overwhelmed with employer responses. My expectation was met, and extremely far exceeded. Not only that, but TopStack even followed up with me making sure that things was going better for me in my search after using their service.

One of my favorite features of TopStack is that they do not use automated technologies to tell people their entire life is a failure, followed by a ransom demand for hundreds of dollars as some other so called "services" do.

But rather TopStack assigned a real Author to me, that listened to me and worked on my situation until absolute perfection was achieved. Yes, it is a process, but honestly, they moved faster and went further than I anticipated. Once absolute perfection was achieved, then the invoice was processed, and I have never been happier with spending a couple or few hundred dollars on a service. Even after payment was processed, TopStack contacted me sometime later to make sure that my resume revisions had given the effective result desired.

Tip for consumers:
Just take your time, give them your details, and let them work your stuff into perfection. If your qualified for what your applying for and they are hiring you will be getting interviews.

Service
Value
Quality
Thumbnail of user robertl3161
1 review
0 helpful votes
January 19th, 2022

Sabrina was my project manager and she is a very talented and hard-working professional. She communicated promptly and answered every question I had. My resume was done to perfection with a highly marketable cover letter and LinkedIn profile. I would recommend buying all services. Pamela was also amazing and assisted with all of the administrative questions and processors. HIGHLY RECOMMEND TOP STACK RESUME!

Thumbnail of user luciar69
2 reviews
0 helpful votes
February 9th, 2022

I needed a resume revamp due to a career change. I was pretty happy with my original but knew it could be better. Vicki was quick with her response and suggestions. My resume and cover letter look great. 25 years on my resume that was 2 pages compressed into 1 modern look. And the price is fair for all you get.

Tip for consumers:
Be open to resume ideas. Not ridged. That’s why you need the change right?

Products used:
Resume and cover letter services.

Service
Value
Shipping
Returns
Quality
Thumbnail of user paul.honnoll
1 review
1 helpful vote
January 3rd, 2024

Do not use this service! I hired them to build me a NEW resume. After uploading a copy of my EXISTING resume a "draft" was sent to me within 10 minutes to "approve". I approved it to start the process and paid my money to start working with a "person". I also sent back what I wanted to see out of a new resume. I received a reply from *, a Senior Writer, with basically the same resume again. I sent this person an email about what I wanted on my resume and what I expected. I received the same resume back from her with none of the suggestions and a resume with improper formatting that looked like garbage, to be honest. I then sent her an email saying this wasn't what I wanted as she clearly didn't have the skillset to contact me to find out what I wanted so I asked for my money back. She sent it to a supervisor, * who is supposedly Head of Operations & Resume Writing. She said I couldn't get my money back because I had "approved" the draft! The draft that I wrote! She told me she could give me a partial refund for the linked in profile service I had also purchased. This would be a moot point if a resume isn't completed so of course they wouldn't even be able to complete the linked in profile with the regurgitated resume she kept sending me back. I received a partial refund, so I paid $139.99 for a resume to be written by a person and it did not happen. They should be sued for fraud in my opinion.

*Personal information redacted by admin

Tip for consumers:
Do not pay a dime until you get a draft that is written by an actual person that fits what you think your resume should look like. Do not assume they are good people as they just want your money and I have done research after the fact and they have done this to A LOT of people. You can find stories about this company's motive on reddit. They DO NOT allow outside reviews on their website so don't believe those testimonials!!

Products used:
ChatGPT

Service
Value
Returns
Quality
Thumbnail of user tarah403
1 review
0 helpful votes
August 6th, 2022
Verified purchase

Very easy and streamlined process. Jennifer May was amazing to work with, communication was super easy and helpful... Not to mention she was kind and reassuring. Thank You for all your insight and assistance!

Thumbnail of user pamellap7
1 review
0 helpful votes
March 7th, 2022

I'm extremely satisfied with the finished product and Simone, my writer was amazing! She was attentive and detail oriented. She took what little I had on an old resume, and combined with a couple of telephone conversations, turned it into something I'm proud to submit to prospective employers.

Thumbnail of user ckforbes4
1 review
1 helpful vote
August 21st, 2023

I don't understand the reviews of this service. I am a 40-something working professional who was looking to improve my resume and LinkedIn. What I received was pathetic-obvious typos and grammatical issues, basic language making me sound entry level, not an established professional. I had to end up writing it myself with the help of others. HUGE waste of money. Do not buy! Just look up samples online.

Thumbnail of user bryanm451
1 review
0 helpful votes
April 1st, 2021

I was very reluctant on making a decision in where as to trusting someone else creating a resume for me. Although the one I had created was terrible to say the least, and not only that, how would someone that I have never met make my resume? But I am very glad I made the decision and gave it a try. My writer was very professional and prompt. He asked questions he needed to create in my opinion an awesome resume.

Thumbnail of user jenniferb4388
1 review
0 helpful votes
January 5th, 2023
Verified purchase

Waste of money for a cover letter and resume. I needed a resume writer because I am attempting to change industries. The writer just merely added skills that I don't have for the new industry, added made up statistics for production numbers and efficiencies, and even made up statements regarding new processes implemented that I never mentioned. While the turn-around time was excellent not much time was put into it for the $200 charge. I am not sure if this is normal for resume writers but I could not believe it. I could not in good conscience use this revision. Even after further revisions I am stuck rewriting the resume and cover letter.

Thumbnail of user johnp4722
1 review
0 helpful votes
December 25th, 2021

I recently contacted TopStack to update my resume & LinkedIn Profile. The communication was exactly as stated on their website and my consultant, Jessica, was very responsive and easy to communicate with. The initial resume she sent was so on "on point" that only a few minor revisions were needed and I had the finished product in just a few days. I thought Topstack offered better value in terms of services rendered for the cost and am very pleased overall with this service.

Service
Value
Quality
Thumbnail of user jennifert1530
1 review
0 helpful votes
November 4th, 2021

I was driving myself crazy trying to revamp and reword my resume. Using this service has saved me so much time and stress. Laura was amazing and really made my skills shine without over doing it.

Products used:
Resume

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandar1032
1 review
0 helpful votes
January 9th, 2021

I was paired with a very experienced woman her name is Ann Chirinko. She not only went above and beyond with the style of how the resume & cover letter was formatted but she took time to really prep me for my upcoming interviews. She explained to me that I need to make sure my verbiage is correct. So that made me realize that this was not just a business transaction it was a little bit of everything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user xavierm70
1 review
1 helpful vote
October 5th, 2020

Haley was a great resume writer. She was thorough, efficient, and quick to discuss opportunities and strengths while managing suggestions. Through the expedited process her turn around was amazing. LinkedIn profile and cover letter were written directly to my experience. She took her time and although her profile says over 400 resumes written, you can tell every single one has been catered to the professional she has worked with and a lot of effort has been put into everyone. Great work!

Thumbnail of user mattb1068
1 review
0 helpful votes
January 16th, 2023
Verified purchase

I provided my original resume, which I felt needed some expert review as I had only received a couple of interviews since being laid off.
I only had email correspondence despite asking to speak with the resume writer. It was a tall order to review the drafts with only 2 reviews before the final draft, but I put faith in Clark Jospeh, my writer.
Since I had my resume written I have had zero interviews.

Tip for consumers:
Stay away

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilyd869
1 review
0 helpful votes
April 4th, 2023
Verified purchase

I am a long time executive assistant and production manager (10 years of experience) and was looking to upgrade my resume as I look to level up with a new job, so I paid TopStack for a professional resume. The first copy I received did not make any sense, had changed my job titles/moved them around making them completely illogical and not in alignment with my professional history at all. The edited version was not better, had incomplete and run on sentences, was extremely dense and scored very poorly with ATS. I was offered another writer, they criticized my lack of cover letter (how do they know if I write a cover letter? I ALWAYS do) and gave me unhelpful interview pointers, and delivered essentially the same resume just in a different format. I did attempt to use it a few times but then felt that I did not want to be associated with that resume and ended up completely re-writing it after over a month of rejections and feedback that my resume was illogical and dense.

Service
Value
Quality
Thumbnail of user matthewe268
1 review
0 helpful votes
November 14th, 2021

Connor did an amazing job working with me and putting this new resume together! I wanted to review this after I received feedback from potential employers looking at my resume and LinkedIn page. I couldn't believe all the new amount of traffic my profile and resume reviews got after getting this much needed fix.
I highly recommend Top Stack Resume if you are looking to stand out and look your best!

Service
Value
Quality
Thumbnail of user andyn158
1 review
0 helpful votes
May 13th, 2022

I had contacted Top Stack a over a week ago, with still no services being attended to. They sent an email part way stating that they are searching for a writer to assist but never heard back. I had to contact them today to follow up and they said that it is on their board, but they still do not have a writer to assist. They even went on to say that they have a bonus for my file for the writers, which means that their staff isn't experienced enough to handle a professional/senior resume like mine. If you are offering professional writing services, then experienced writers should be on staff. There was no attempt to assist, or offer discount etc. but to ask again if anyone would take my file. In the time I was chatting with them, a competitor had already reached out and physically called me back. Do not recommend at all, which is unfortunate as they looked legit.

Tip for consumers:
For professional services, they are not the place to go to.

Service
Value
Thumbnail of user randyb803
1 review
0 helpful votes
July 4th, 2022

I found Florida to be a tough market for my job search so I thought I would have my resume "Professionally improved ". What a waste of time! The writer lied to me about sending a draft and they ended up backing out of the job with no explanation!

Thumbnail of user ashleyt431
1 review
2 helpful votes
July 8th, 2021

3 weeks later not even a draft received. Was promised one after inquiring on week 2 still nothing. Very little help from customer support, only an offer to start the whole process again.

Thumbnail of user marianj47
1 review
0 helpful votes
February 23rd, 2022
Verified purchase

I did my research and found that TopStack rated well and has good reviews for the most part. I purchased the Professional Package (after all, I am one, and need my resume to be solid). Happily, I received a skilled and experienced writer. I sent him Word docs of my existing resumes that were frustrating me. He tied everything together in a pleasant, presentable and marketable way to a single, easily-read resume. I'm looking forward to now updating my Linked In profile, and putting my newly approved documents out for competition.

Tip for consumers:
Consider purchasing the Professional Package if you are one. I had a 30-minute time limit to discuss my sent documents with my writer, so:
Be proactive. Reach out to your writer when notified from your preferred email address. Introduce yourself. Send them Word file(s) you have already of your present resume, and your goals in your email. My writer was happy that I already had many of my accomplishments and skills already written, and he could chose the ones he felt were most marketable.

Products used:
Resume Writer, Professional Package

Thumbnail of user rm678
1 review
0 helpful votes
June 23rd, 2022
Verified purchase

Barely changed anything. They put it on a template and that was it. Here is the response I received after saying that I might pursue a different route, but am open to any suggestions they might give.

Service
Value
Returns
Quality
Thumbnail of user randyb620
1 review
5 helpful votes
October 18th, 2021

Went through three writers.
First one took forever to get me a rough draft that may have just as well been written in crayon. Instead of sacking up and correcting her mistakes, she quit the job.
Second one tried to defend the first one, and was antagonistic right out of the box. She quit, too.
Last one was the best, but also got butthurt because I wanted corrections made. She also quit the job.
None of the three have experience in my field.
Finally a "manager" stepped in and could not reassign the job and just canceled without my permission.
Six weeks, no product.
Good news is I didn't have to pay for it.
DO NOT WASTE YOUR TIME.

Tip for consumers:
Just don't.

Service
Value
Quality
Thumbnail of user barryy48
1 review
0 helpful votes
January 1st, 2022

Brooke was great to work with.
Being self employed for the last 30 years I felt made it a bit more challenging to create a competitive resume. Brooke was great at asking the right questions that brought my attributes to the surface for a potential employer to see on paper. The process was easy and professional. Thanks, Brooke!

Service
Value
Quality
Thumbnail of user sues735
1 review
0 helpful votes
February 28th, 2021

I would highly recommend topstack for resume writing. It was a pretty smooth and fast experience with an amazing result!

Service
Value
Quality

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From the business

TopStack Resume is one of the fastest growing global career services organizations. It provides resume writing, cover letter writing, LinkedIn profile updates, and career consulting services. Our services are geared towards helping our clients succeed during transitional periods in their professional careers.

Company Representative

Thumbnail of user stevem1621
Steve M.
Founder
Typically does not respond to reviews

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3.5
65 reviews
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