Trademark Engine

I placed my order december 1st waiting patiently to get a order processed number. I waited until 2/14/24 and called called and emailed emailed for them to tell me it was never processed. So they wasted 75 of my days and couldnt even fulfill the job i paid $1075 for. Ridiculous. Never using again.

Trade Mark engine is like one of the worst used car dealerships you've ever been to.
They literally will nickel and dime you to death. Just when you think you got the final price and your set I looked at my PayPal account and they charged me a second charge. Additionally of 350 bucks.
Then you gotta jump through tons of hoops, just to get any money back and you won't get it all. Steer clear of the Dog and pony show going on in Houston at trademark engine!

Well behave of business register which is nice of meeting you ti solve my problem thank https://trademarkfunnel.com/trademark-registration

This company sets you up on autopay and made fraudulent charges to my account. I told them I wanted to cancel and they said they would - but they didn't then charged my acct $199 beyond the $49 & $59 trademark fees. Very shady business.

I Inquired Of trademark engine on getting a trademark for a company. I was planning on opening. I wasn't sure what we were gonna call the company. But they called back and said that another entity was gonna register my trademark. So I asked him who it was. They lied and said they could not tell me who it was. And the way he lied to made it obvious that there was no one else using or planning on having a trademark in the name of the company I was planning on opening. Yes because I knew they that I would have to think about it. So they sent me an email today, saying. Basically that if I did not go ahead and give them money that they were gonna turn me over to the government for a new company that did not report to the government and had me. Find $500 a day and put me in jail for UP to 1 year. Because I was. Not buying a trade mark from them. I recently responded to the email saying it sounds like extortion. Extortion is if you don't give us money. We're gonna lie about you and try to get you in trouble. I have pictures of the email. Apparently trademark engine are liars, Extortionist, & deceivers and that they're lying to the government to get me into trouble. Simply because I won't give them money to do a trade mark. I explained to them. We're not sure what we're gonna call the company and that the company had changed names through the years to reflect the changes and improvements and expansion of the different companies. So apparently they have turned me into the government for owning a company I have not even started just to Get me to buy a trademark through them. If I was looking into a trademark the last people on this planet I would speak with is trademark engine because apparently they practice extortion. Apparently they're willing to lie to the government just to extort a retired veteran. And apparently there is no one else trying to trade mark the name of the company we may open and that they're flat straight lying to god and everybody about everything including the government.

On the March the 9th I placed an order for 3 services. $99,59 and $49. Through my Paypal. I immediately could not log into my account as I never received a receipt in my email for the services. I complained that day I couldn't get into the account, and they hadn't emailed me a receipt. Since it was a Saturday no was available to help me, so I decided to wait until the following Monday. The very next day on Sunday, they charged me a additional $350 through PayPal which I did not order, nor do I even know what it is for. I couldn't log into my account, so how could I even order something. They have erased the history of conversation I had with their customer service rep about my issues. I still can't log in. No emails or receipts. To make matters worse, I'm now out of $557.00 and Paypal is telling me it will take a month to investigate.

Ann was able to complete the last (hopefully) leg (at this point) that Mae had brought me up to. Mae was sympathetic with my frustrations regarding follow through. There were questions regarding the acceptability of the digital image on file. When I pressed Ann about plowing forward (with information provided by another TME staffer yesterday), she filed the updated scaled down version that USPTO continues to seek. Although I am still not receiving e-mailed invoices, she worked around it to my satisfaction.

Frankly, every person I've contacted at TME since 2022 seems to have been genuinely interested in assisting me as best they could (and patiently).

I found out that I now apparently submitted a wrong form and have to restart the process, after $560 spent. These people are con artists. Just go straight to an attorney bc you will not save any money doing this on your own. Refusing to refund my money so now I am calling my credit card to report them.

It is a long story but basically, if you are looking to trademark you business, do not waste your time and money here. They charge you for things that you can do very easily yourself, for free, but disguise the service as something different. They make it too hard to cancel. They hide billing dates to get you with the "sorry, you have cancel within three days" rhetoric.

Save your self the headache, lack of results, and dishonestly and get yourself a real lawyer. I could not be more disappointed in their service.

Do not use fake they just want your money no progress or good outcome don't do it! They are users

This is an outright scam. I wish I had read the 1-star reviews before I engaged with this unethical company. Everything people are saying about hidden, unwanted, unauthorized charges is true. They hook you with an initial simple offer to acquire your Trademark for a set fee and then they "force" you into a loop of progressively piled on "required" charges as they guide you into their cattle chute of progressive payments. Once you're in the chute there appears to be no way out except to keep moving forward and to pay to go to the next stage (before the final financial butchering, which is the recurring annual payment). None of this is made clear in the initial offering. Their obfuscation is intentional. Do not use this fraudulent company. Next stop for me is the Better Business Bureau. As much as I dislike government regulations, companies like this need to have heavy-handed government oversight so they can't rip off trusting people who, in this case, are simply trying to secure a trademark following government requirements. That is the original promise of this company; unfortunately the promise is just the hook to herd you into the cattle chute before being financially cut to pieces with no apparent way out. Note to Trademark Engine: we are not cattle.

Don't trust them. They tried to hide some subscription for $200/yr on my bill, and then a day later I got charged for another fee that they didn't make clear, which was $350. This company is deceptive.

I started application for logo trade mark order *******. After filing application step by step and paying $49 and $59 fee which was disclosed suddenly i got charged gov fee $350 which was not disclosed. I contact support and after transferring me to billing department support person told me that i have subscription $199 yearly that I wave when i was going step by step trough application. I requested refund and Basically i got refund $350 and other $49 and $59 fees are not refunded because they told me that is not possible they will put my account on hold if i change my mind. Well I definitely not going to file anything with them. Be aware of this before applying for anything with this company. I want them to remove my account information. I guess i am not the only person who almost got scammed with this mandatory subscription!

I filed for trademark of my logo for my building sign. They have continued to add charges and hold the filing. I have called multiple times and paid and they started charging me for a "monthly subscription" after the one-time logo charge. I stopped the monthly subscription which she said was not mandatory. They have still held my logo approval "hostage" and not send it to me. I am again on hold to demand they provide me with what I paid for while Gretchen checks with the manager as to why they have not sent me this. I started this process Feb 23,2023 and it is now Dec 13,2023. Find another company to get this done with.

Trademark Engine keeps sending me emails asking me to sign the same document over and over again. They then sent me an email stating that they received my signature and to ignore all emails about signing again. And that they will send me my filing receipt for my trademark I paid for. A month goes by and I get another email from them stating I need to sign again. When I informed them again I signed and provided them with their own email words stating they received my signature, they sent me a reply to sign again. It has been 3 months since I paid and they did not send me a filing receipt with the USPTO. I have asked for a refund or I will do a bank charge back. I should have used legalzoom.

They sent me through a rabbit hole and hurdle after hurdle to ultimately realize this simple trademark renewal was turning into a massive production because of their incompetent team which is made up of all outsourced Filipino call center reps that are completely USELESS. I placed an order for a trademark renewal and uploaded the required documents within minutes and it took them 33 days to get back to me - THIRTY THREE days. Due to their delay, conveniently the day day is when the timeline expired for me to not have to pay an additional fee to the government for being past the grace period. They dragged their asses, cost me more money, and an immense amount of stress and frustration yelling at call center reps that could not do anything. Hours on chat, the phone, and email ultimately to end up disputing the charge with my credit card company and having to file locally with a real attorney. SAVE YOURSELF THE HEADACHE and use a real attorney. Using Trademark Engine was such a mistake.

Sent $747.00 almost a year ago, sent in my logo and answered the required questions they said was required for the USPTO.
More than 10 months later they sent me an email asking to upload or resend the logo and answer the questions for the USPTO again, so i did it and got a response that what I had sent did not meet the "criteria" for the USPTO, only they would not tell me specifically what that criteria was or what I was doing wrong. They did follow up however, by sending an email saying that my account has been put on hold per my request.
I am giving them the opportunity now to either work with me in a professional manner or refund what I have paid.
Sounds like their may need to be a class action to actually get their attention.

Understand that Trademark Engine is just a service that fills out the forms you can do yourself. Afterwards, you'll still have to pay the government fees for getting the actual registration if your trademark. Could not believe that the $700+ spent did not apply to the actual trademark.

I spent plenty so that this site would handle my trademark. I wind up with a zillion spam emails from all over the place, and after almost a year, learn that some government bureaucrat has nixed my application for all sorts of reasons. How helpful has trademarkengine been throughout this frustrating process? Not at all! I'm supposed to deal with a tangle of legalese myself -- What a waste of money!

Use LegalZoom or you will be nickel and dimed to death with Trademark Engine.

I'm 99% sure we didn't sign up for any subscriptions (as in we didnt voluntarily click to add any subscriptions)...but you better believe we were charged every month for a "monthly" report as well as a yearly "monitoring" fee. It took me months to figure out that we were getting charged and what it was. But it's a lot cheaper than LegalZoom, that's how they get you. Classic bait and switch.

The worst part is that you have to call to cancel (as SO MANY people have mentioned), and the subscriptions are in perpetuity. I do think the subscriptions might be worth it if your company makes multi millions or into the billions. Im sure Taco John would have liked to know when Taco Bell was trying to use "Taco Tuesday". For everyone else, avoid.

I was billed $199 for a service I specifically opted out of. Additionally, there's no option for me to delete my payment details or unsubscribe from the undisclosed services they automatically enroll you in when using their service. I strongly advise avoiding them. Their customer service is extremely poor as they simply repeat the same information instead of providing assistance, despite being fully aware of their deceptive practices. I'm not the only one who has raised concerns about this fraudulent charge.

Though Google doesn't care, this company "manages" their reviews and creates numerous fake ones. This business is a scam (go ahead and find the owner or who runs it - good luck!) and they charge a fake upfront fee and then bill you illegally and relentlessly. Their customer service is also phony, they don't respond, answer emails or calls and don't give refunds for the FAKE charges. Avoid this business at all cost.

Their system is not user friendly. There represents refuse to help even when errors made could have been avoided if their system was better. They simply have fields you feel out and charge you for that. Not worth it at all. I paid for several services and they wouldn't show in my plan. Then when I paid for assistance with the office action request they were equally unhelpful. Save yourself time and use legal zoom or a lawyer who specializes in trademarks.