• TraxNYC

Overview

TraxNYC has a rating of 3.0 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. TraxNYC ranks 129th among Engagement Rings sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
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1
How would you rate TraxNYC?

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user yingy3
2 reviews
0 helpful votes
May 25th, 2020

Wonderful customer service. Good shopping experience. Perfect! So pretty... Exactly as I imagined! Very fast delivery!

Thumbnail of user sarahf54
1 review
0 helpful votes
May 12th, 2015

Incredible value at Traxnyc.com! You get bargain wholesale prices for a broad array of high-end jewerly!

Thumbnail of user robertt221
8 reviews
50 helpful votes
March 17th, 2018

I ordered a Prince theme necklace for my GF, my budget is 3000 but was quoted 3200 by Pual Mazza. I found a lower price elsewhere but the item was already produced. I had called to cancel, was told no refunds, only store credits. At time of order, their refund policy was not disclosed. They claim copy rights to the item so as to dissuade me from going elsewhere, which I already have. This policy was also not disclosed. My word of advice is to shop around before buying, especially a custom order. They will deny a refund and claim copy rights to the item. In this case, its a Prince item and no way they can claim a copyright to it. They are ridiculous.

Thumbnail of user robertt1375
2 reviews
1 helpful vote
May 12th, 2023
• Updated review

I ordered a Gucci Men's watch on March 23rd, my sales rep is Amy. I received a text from Paolo offering a different model watch with $150 off, which appears an attempt to pull a bait and switch I then attempted to cancel, both Amy and Paolo refused, it is now 5-13, item was shipped and appears lost/stolen. Had Amy and Paolo cancelled as requested, this would not have happened. Ive been trying to reach owner about this, was given a. Emdil address for him which there is no reply.

Service
Value
Shipping
Returns
Quality
Stay Away
May 12th, 2023
• Previous review

I ordered a Gucci Men's diamond watch, received a text from a Paolo whom Ive never heard of prior, my sales rep is Amy, Paolo offered a different model watch with $150 off. Amy was clueless about situation, saying the item I ordered is available. I then attempted to cancel, both Paolo and Amy refused, Amy alternated back and forth saying she can't cancel, also saying cancelation would result in a store credit.Paolo offered to discount the watch, place diamonds on entire piece.I took how offer to cover item in diamonds because I wanted to use credit from a prior layaway order which was cancelled. Paolo then shifted his story yet again saying he couldn't cover item in diamonds.I then attempted to reach owner, Max, was told he is not available, does not take calls, which is convenient. I was then put in touch with Liam whom is supposedly another manager, aside from Paolo...I believe Liam is actually Paolo using a different name and number.I was assured the i
Sides of band would have diamonds as well, however, to date, I have still not received item. I Placed the order on March 23..

Service
Value
Shipping
Returns
Quality

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About the business

TraxNYC is a jewelry manufacturer providing the best selection of men's gold jewelry, men's hip hop jewelry, and custom diamond jewelry. Shop here!

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