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Expert Chat has a rating of 1.0 star from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Expert Chat ranks 102nd among Math sites.
I had their service for 1 day and cancelled the next day. Then i was made to take a cancellation survey, which i did. I thought that was the end of it, only to be charged 74.00 for the subscription. The customer service reps said i didnt answer all the emails i needed to answer. How many messages do they need to get before they understand i wanted to cancel. Horrible experience and will never use them again.
They charge you the trial fee of $0.99 then after you unsubscribe they use your card information and take $75 more from your account.
If I could rate this as 0, I would. Read the reviews and experienced the same thing. Customer service is no help at all, answering questions with practiced answers. Their charges are ridiculous btw, and no help. This is just a scam altogether.
Tip for consumers:
They suck.
It made to steal money from people.
Support button doesnt work they dont do anything as they want to keep steal money
Just dont give them any information
Tip for consumers:
they always give wrong answer with computer generated images that zero helpful
Products used:
nothing
Be very careful. I paid the.99 cents for a three day free trial not thinking about it because it said.99 cents now and $9.99 a week. They tried to charge me $74 twice. Thankfully my bank flagged it and locked my card but BE CAREFUL
Offered a free trial and then after the free trial was canceled, they continue to charge small amounts ever increasing now charging us US$74 per day and we have to cancel our bank accounts and cards to get it stopped
This website claims to offer a $0.99,3 days trial. DO NOT FALL FOR THE TRAP. They will steal from you! Do not give financial information or they will steal your funds.
Please report them!
Tip for consumers:
Don’t get fooled like I did.
Products used:
Math help program
STAY Away from https://tutorial.expertchat.me/mathchat/ and https://app.expertchat.me
One is website and the other is APP. Its a scam. SCAMMMM. They purport to offer a Free 3 day. 99 Cent trial, they charged me. 99, $3.99, $9.99 x 3 all within 3 hours of signing up. There is no way to cancel your account from your log in an d password, once you sign up! What A scam! THEN after, I figured out it was a scam, no way to cancel, so I sent a message to support to cancel. I sent 5 of them. They never got back to me, and I was not surprised. They have a support email, however, Its fake! No one manages it. ONE thing that was interesting, is they actually did try to answer my statistic's question and they got it 75% correct, THAT"S HOW THEY RUN THE ABOVE SCAM SO WELL. No place to every cancel the monthly subscription or free trail, and then they have your credit card info and KEEP CHARGING. All the while they might give you the correct answers to your math problems, just to DANGLE THE CARROT in front of you. MAKE NO MISTAKE IT IS A MISLEADING SCAM.
Tip for consumers:
DO NOT EVEN ATTEMPT IT, DO NOT BE DRAWN IN BY THE actual correct answer to 1 problem, ITS A SCAM
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