This website seems to be closed. Find similar businesses
  • Ultrasaber

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Ultrasaber has a rating of 4.43 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Ultrasaber ranks 56th among Fantasy Sports sites.

  • Service
    1
  • Value
    1
  • Quality
    1
See all photos
How would you rate Ultrasaber?
Top Positive Review

“Fantastic service and fast delivery even during COVID”

Hannah S.
7/13/21

I placed my order on 14 May 2021, received an email following up that the hilt I wanted was delayed by a few months due to COVID affecting parts availability. They offered a range of different hilts but none were want I wanted so I decided I was happy to wait. I was informed it would not be ready ion that case until October. Then, end of June my dream lightsaber arrived! So much faster than expected even with the COVID delay! I was overjoyed, the quality was magnificent and it is now one of my prized possessions!

Top Critical Review

“Terrible customer service”

Robert C.
8/21/21

Ordered a grandmaster hilt but was sent a different one. When I emailed 10 mins after the package arrived I was told I need to pay a $132 restocking fee to correct the mistake. I was told " it was clear at check out any returns is an additional 20% restocking fee regardless of the reason." Wouldn't order from this site again. Wouldn't recommend this site, after some research this site is the only one they link as it has them at a 4.8/5 but other sites has them at a 1/5 and even 10 the better business bureau has them listed as an F and a 1.22/5 for reviews. Do your research.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user hannahs391
1 review
0 helpful votes
July 13th, 2021

I placed my order on 14 May 2021, received an email following up that the hilt I wanted was delayed by a few months due to COVID affecting parts availability. They offered a range of different hilts but none were want I wanted so I decided I was happy to wait. I was informed it would not be ready ion that case until October. Then, end of June my dream lightsaber arrived! So much faster than expected even with the COVID delay! I was overjoyed, the quality was magnificent and it is now one of my prized possessions!

Thumbnail of user trevorf79
1 review
0 helpful votes
July 11th, 2021

The thing that I really like about ultrasabers are the hilts. I have large hands and they fit perfect, unlike other sabers.

Thumbnail of user jeremiahc81
1 review
0 helpful votes
July 11th, 2021

The light saber blade I got from this store is really amazing. Recommend it to all if you want to cosplay as a Jedi knight

Thumbnail of user matthews1602
1 review
0 helpful votes
July 11th, 2021

It was awesome they showed me how it worked it the instructions were clear...

Thumbnail of user sidneyh223
1 review
0 helpful votes
July 11th, 2021

Was easy to buy and pick up. Was a little confused on how the customizations worked but someone was able to help me choose my saber and customizations.

Thumbnail of user jonathanm883
1 review
0 helpful votes
July 11th, 2021

My experience was amazing! And the staff was helpful. Easy to find on the floor maybe. I suggest the mystery Box.

Thumbnail of user jacew9
1 review
0 helpful votes
May 28th, 2022

It was a cool shop. Provided support. Highly recommended. I got a blue lightsaber. Many selections. Really cool.

Service
Value
Quality
Thumbnail of user justinm1099
1 review
0 helpful votes
June 27th, 2021

Relatively fast, and a very good product. They are very good quality and I use them very often. I love Ultrasabers

Thumbnail of user kevint925
1 review
0 helpful votes
July 11th, 2021

Overall experience was wonderful. Staff is very friendly and helpful. Choosing, customizing, and purchasing was very easy and simple.

Thumbnail of user robertc2980
2 reviews
0 helpful votes
August 21st, 2021

Ordered a grandmaster hilt but was sent a different one. When I emailed 10 mins after the package arrived I was told I need to pay a $132 restocking fee to correct the mistake. I was told " it was clear at check out any returns is an additional 20% restocking fee regardless of the reason."

Wouldn't order from this site again. Wouldn't recommend this site, after some research this site is the only one they link as it has them at a 4.8/5 but other sites has them at a 1/5 and even 10 the better business bureau has them listed as an F and a 1.22/5 for reviews.

Do your research.

Tip for consumers:
Run! Run quickly and find another site that doesn't rip you off. Do take my word research reviews on other sites including the Better business Bureau that gave them an F and called them “a Chinese sweatshop in the heart of Texas.”

Thumbnail of user danteh27
1 review
0 helpful votes
July 11th, 2021

Th prices and quality are great and the customer service
And they have combat blades for sparing also there just great

Tip for consumers:
Wear head gear

Products used:
The combat blades

Thumbnail of user eduardom181
1 review
0 helpful votes
July 9th, 2021

Difference in lights and led and it look like in the movies! It feel real and the weight to it fun as well!

Thumbnail of user danielg1349
1 review
0 helpful votes
June 24th, 2021

Ordered a lightsaber with a bunch of accessories and it still came ahead of time, have enjoyed the Saber very much and have not yet had any problems with it

Thumbnail of user mattl371
1 review
0 helpful votes
July 11th, 2021

Purchased $200 mystery box at Anime Matsuri After looking at their website saw I could have purchased same saber for around $20 less ($180) Spoke to people at show about issue They we're uninterested in issue and semi rude / upset that I even brought up issue. Very disappointing experience. Would definitely think twice about any new purchases and would not recommend mystery boxes since they don't stand by the minimum box value statement

Thumbnail of user crystalw467
1 review
0 helpful votes
July 11th, 2021

Awesome sabers ready to battle! Good quality! So many options. Battle to the death is imminent. #comeatmebro

Thumbnail of user ericf848
1 review
0 helpful votes
July 11th, 2021

Ultrasaber has some of the best lightsabers you can get. The blades are sturdy and the handle is exceptionally tough.

Thumbnail of user kalvinr6
1 review
0 helpful votes
May 17th, 2021

I have now ordered 3 sabers from this website. The first one, took forever and never heard back for help with a mistake i made on the order. Whatever, i made the mistake so i dealt with it and ordered 2 more sabers. The tips break off very easy, a cheap 70$ amazon ydd held up longer than these. One of the next 2 sabers i ordered was exactly as i ordered it and on point. But the other one was a mystery box (200$ with sound) and i got a lightsaber with flash on clash, soundboard, and speaker all attached but no sound. No less i am so disappointed in this. I wouldnt waste another dollar hereor recommend it to anyone

Tip for consumers:
Dont

Products used:
Lightsaber

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Ultrasaber?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ultrasaber?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business