- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
UnderGear has a rating of 1.78 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about UnderGear most frequently mention customer service problems. UnderGear ranks 690th among Men's Clothing sites.
I wear a 31 waste. Bought two sets of EX Large! To fit me. Extra Large! Purchased and returned products three times to get a fit. One pair fit, the other, two product numbers away and almost identical, were so much bigger I could swim in them. Spent a lot of money with them. They would not credit me the $9.00 I paid to ship back the second product even though it was grossly mis-labeled. Would not take a series of four different discount codes, said they were not valid. Would not respond to emails and will not pick up the phone. Products made in Bangladesh. THIS IS A TERRIBLE COMPANY!
Tip for consumers:
Move on. FAST!
Products used:
I kept products from the third time I had to order
After ordering from them, they started sending catalogs to me every month. Personally, I find the catalogs to be repulsive, so I asked them to stop sending them to me. Now, several years later, they are still sending the catalogs even after their "customer service" had promised to stop sending them, on 2 different occasions.
Go ahead and order, if you don't mind variable sizing and offensive junk mail.
Buyer beware of BS!
$5.00 sale... ordered three items... order confirmation all items in stock and ready to ship...
Now 8 days later identical items are still listed on website at full price. But my order says no longer stock items... and in calling customer service they say items will no longer be stocked...
Bull $#*! SCAM!
STAY AWAY spend your money elsewhere!
BEWARE! UnderGear aka Hanover Direct is running a PayPal SCAM. They have claimed in their PayPal account that they sell INtangible items. This means that if there is ever a customer dispute, that PayPal will automatically decide in their favor since PayPal does not support INtangible items. UnderGear has become so brazen about this that their customer service representatives will actually encourage you to file a dispute with PayPal and when you do it automatically gets upgraded to a claim at which time PayPal automatically decides in their favor. It's a genius FRAUD, so BEWARE! If you purchase from them through PayPal, don't be surprised if you get an empty box and they get all your money!
New incantation of International Male. Well stocked site of men's clothing and accessories. The company has sales and clearance items, otherwise fairly pricey items at this site. Their Paypal link is buggy, otherwise company is open to comments and reviews.
Some hidden gems at this site for 'menswear', the site also features many designers items. Can be a bit slow in getting items along, yet, responsive to inquiries.
I placed an order 1st week of April for 5 items. Received e-mails after 3 weeks 3 items are not available any more. 4th week promised to send remaining 2 items. Received 1 item end of the month. Total waste of time & money. Just a bogus show off site. Stay away!
I ordered some undergear branded briefs several years ago. At first I ordered a few pair so I could judge the sizing, and I also placed orders from some other sites at the same time. The undergear product seemed OK, so I ordered more. The second batch I received had an entirely different fit and were a total waste of my time and money.
After ordering from them, they started sending catalogs to me every month. Personally, I find the catalogs to be repulsive, so I asked them to stop sending them to me. Now, several years later, they are still sending the catalogs even after their "customer service" had promised to stop sending them, on 2 different occasions.
Go ahead and order, if you don't mind variable sizing and offensive junk mail.
They sold my Address and Phone number after i canceled my order. Now i get spam mail on the weekly and daily spam phone calls
Lots of nice clothing. I have found them to have the lowest prices compared to other online underwear shops. Shipping has taken about a week for me. Ordered from them three times!
Gain trust and grow your business with customer reviews.
Brief tweets from http://t.co/K3bS23PstS? A leading retailer of men? ۪s underwear, active wear, and fashion.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
