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Claim Your BusinessVenus Et Fleur has a rating of 3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Venus Et Fleur ranks 144th among Flower Delivery sites.
I received a arrangement of 2 dozen roses in the white vase last year 2021 for Mother's Day, too this day 1 year later they still look like the day I received them. These are the most amazing roses I've ever seen. I would highly recommend these to anyone looking for a fabulous gift. I am beyond impressed with everything about them, including the smell even after a year. This is how they look 1 year later……. Pretty amazing
Can I leave less than one star? They didn't send any shipping information, didn't ship my order until after I reached out to them (likely lost the order), it arrived late, was delivered to the wrong address and then they replied to my inquiry saying that it was delivered and there was nothing they could do. SUCH a poor experience! Spend your money elsewhere. I do NOT recommend.
Can I leave less than one star?
They didn't send any shipping information, didn't ship my order until after I reached out to them (likely lost the order), it arrived late, was delivered to the wrong address and then they replied to my inquiry saying that it was delivered and there was nothing they could do. SUCH a poor experience! Spend your money elsewhere. I do NOT recommend.
If there was a way to give them no stars I would, but here we are. Ordered on Feb 4, selected their free shipping and according to them, this put me in for delivery after Valentines Day. Never saw that or anything like it when ordering but they were correct, it arrived after VD. I called them the day after ordering on the 5th to confirm and was assured it would arrive by the 14th. Called on the 10th and was initially told that it would not arrive until the 16th, then when I asked for a supervisor to cancel the order, I was assured again that it would arrive on the 14th. Called the night of the 14th when nothing came and was basically told tough $hit buddy. They state there are no refunds under any circumstances and I should have known to order earlier. Finally arrived today and everything looked like it was shipped by an angry gorilla as the entire package was damaged and the stuff was all over the box. Candle comes separate. Wife was unimpressed and that's saying something as she is one of the sweetest creatures god ever made. Worst money I've ever spent. Their customer service is non existent only to say that they will lie to you to get you off the phone. I was told on the 14th that a manager would give me a follow up call within 24-48 hours and not only no phone call, but I got a email today basically telling me again, tough $hit, I should have read the fine print and no refunds. Ever.
Tip for consumers:
that they are not transparent in their service delivery times and they do not offer refunds
Products used:
flowers
I received a arrangement of 2 dozen roses in the white vase last year 2021 for Mother's Day, too this day 1 year later they still look like the day I received them. These are the most amazing roses I've ever seen. I would highly recommend these to anyone looking for a fabulous gift. I am beyond impressed with everything about them, including the smell even after a year.
This is how they look 1 year later……. Pretty amazing
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