• Verizonfios

Overview

Verizonfios has a rating of 2.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
How would you rate Verizonfios?

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user janea474
2 reviews
3 helpful votes
January 19th, 2022

Verizon Fios and Verizon the team became spiteful derelict with windows and all other entities, they manipulate you on your own network and hide in the background like cowards. They don't look you in the face, only behind your back. Sneaky cowards, they are holding us hostage, I believe what comes around goes, around maybe a jolt of 220 volts will help them stop their childish games.

Tip for consumers:
Like I said, make the feel like you are mad, use your imagination

Thumbnail of user paml636
1 review
0 helpful votes
November 5th, 2023

I lived in a rural area and had to use satellite for years, it was BAD. When Verizon expanded it to our area, it was great. We could work from home, watch TV. And stay connected. At a very low price, I got rid of Direct TV and satellite internet. A savings of $300 per month

Thumbnail of user johnl5818
2 reviews
1 helpful vote
April 25th, 2023

I ordered 2 boxes my service was supposed to be $198 dollars a month. The installation was incomplete the installer forgot my second box when calling to get my FREE second box I was told I had to pay 25$ dollars for the installers mistake after that my bill went from 198 to 250 then to 232$ when I was able to leave this toxic out sourcing company I returned my equipment then was charged 295$ for leaving when I called because I was charged over one thousand dollars in hidden fees the Supervisor became combative nevermind rude and down right a awful human being when I asked about the charges I was given every excuse known to mankind I'm now going to be taking them to court because of there unethical and Unprofessional practices let this be a warning DO NOT DO BUSINESS WITH VERIZON. Read reviews on this company and how many Class Action Law Suits they have on them do not make the same mistake I did.

Thumbnail of user francistlopaz
27 reviews
19 helpful votes
December 11th, 2023

And here I thought Comcast was bad, but Verizon's internet service takes the AIDS cake right here! I have been having nothing but problems with them for the past two weeks, and I want them to fix my issue! Stop being condescending to your customers and just frigging fix the Goddamn internet!

Thumbnail of user ericg50
4 reviews
31 helpful votes
July 15th, 2022

Xfinity is not fun. When my wife and I purchased a new home we went with Verizon Fios. Getting the hardware in place was an all day affair. It has been worth it. The service has been flawless, signal strength is awesome - we have never had issues. The only issue we have had was getting signal extenders hooked up for some of the outlying areas of the house. Customer Service walked even a technically unable through the process and it was fixed. Someone clearly thought through the equipment, making sure it synchronizes and functions will ease. Adjustments to service can be done online or through our television to customize the package as we see fit. In fact, the only issue we have had was power outages. That includes a poll coming down. Though we did not know it, Verizon owned the down poll. Upon being informed, they had a replacement poll up within 24 hours. Affected houses still using Xfinity further down the line had to wait several more days to have their service restored. Verizon, in sharp contrast, took great care of our property while effecting repairs. Xfinity drove their truck onto soggy ground, after being instructed not to (they actually asked and pointed out the dangers - then did it anyway). They left a series of ruts on our lawn and then attempted to scamper away. Our neighbors complain about spotty service and outages, and we have had none. Price is comparable to Xfinity, but every aspect of Verizon has been a snap. At this point, I have to wonder why anyone would bother to use Xfinity at all?

Tip for consumers:
Setup is a bit of a hassle. After that, it is functional without worry.

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