Vernonhillsoralsurgery

Doctor John Brunetti should know better but he doesn't seem to care but to make money, the more the better. As patients we deserve respect also and real care.
One staff member at the front desk Debbie I talked to before I came there for my wisdom tooth extraction told me I have to pay $ 120 also she needed a referral from my primary doctor which she got it but in the end, I paid $ 400 and when I got there, she didn't talk to me at all, just ignored me and no explanation about the $ 400 I had to pay or about my insurance coverage. I left that place tired from so much driving, over 1 hour - she forgot to give me the other location where the doctor was which I didn't know that they have 2 locations, I just had the one in my insurance book lake Zurich and not Vernon Hills where I had to drive another 30 minutes - and I received a small receipt for $ 400 writing sale, nothing else. Like I purchased something in a store. The spot where was my tooth was bleeding badly but I had to keep driving. Next day I called to ask her why I couldn't receive a receipt like any other medical facility to show what service I had done but Debbie was quiet or put the phone away and let me talk by myself. Very rude and disrespectful. I called again and another woman working there answered and told me I had to ask for a receipt and talked to me in a fighting tone and called me rude just because I was telling them what I thought I deserve as a patient when she was rude the way she talked to me I never called anybody any names I- I'm 74 years old woman and never experienced something like that- and she hung up the phone on me after called me rude. Everybody deserves respect not just being old but that even more. No professionalism among these women. Sitting in the waiting room there, they were talking loudly and laughing loud, and NOBODY wear masks except the doctor and myself. Everywhere I go to a health care facility, everybody wears masks. This is a private practice but is like nowhere else the way they do it. Is like wild west. The doctor did the extraction kind of roughly and quick - wasn't much tooth left there and left the room. They don't do follow up just take your money. I asked about that and was told they don't do that. They don't give a legitimate receipt, no follow up, no manager to speak to as I asked and told that they don't have a manager. They supposedly work in healthcare business but is no CARE just greed. I felt traumatized from this experience.