• Vintage Brand

Vintage Brand

Overview

Vintage Brand has a rating of 3.5 stars from 1,270 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vintage Brand most frequently mention good quality, customer service, and christmas gift. Vintage Brand ranks 7th among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 69.6%
Positive
754
Neutral
125
Negative
205

Instant Feedback

2,796 reviews

4
See all photos

What reviewers want you to know

Positive highlights

  • Prompt delivery, great design, high quality product!

Critical highlights

  • No phone number to call to have customer service check on order.
  • I am extremely embarrassed to give these as Christmas gifts.
How would you rate Vintage Brand?
Top Positive Review

“Great product but did not arrive on time (late for Christmas).”

Dixie H.
12/31/23

The vintage Eagles sweatshirt is wonderful! Great quality. Even though it was ordered within the time frame for it to arrive by Christmas as a gift for my son, it did not come until the week after. I ended up giving it to him for his birthday, which falls closer to New Years. Once shipped, though, it came quickly. I would definitely order again from here, but if ordering over the holidays, make sure you order way ahead.

Top Critical Review

“Never received order never responded to emails”

Lauren D.
1/19/24

Placed an order on Dec 20th. Still says "being printed". Got an email asking if I received my items. I've sent multiple emails to customer service asking - where my order is, when is it shipping, to just cancel, no one has responded for over 2 weeks. Had to dispute the charge as I have no sweat shirts and no responses. Know my order number by heart from all the emails I sent.

Reviews (1,270)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (102) christmas gift (56) quality product (37)
Thumbnail of user meredithh158
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Shipping took forever and honesty I was extremely worried. The shirts took over a month to get here, but they are so good! My husband loved them!

Took multiple attempts to ship

Service
Thumbnail of user chrisb3681
1 review
0 helpful votes
June 8th, 2023
Verified purchase

If "back in the day", "remember when", "the way it should be" describe how you feel about vintage sports logos and apparel, look no further than Vintage Brands. They have a ton of choices for most teams across multiple sports. And, if you catch a good sale, the reasonable prices will allow you to stock up on the memories!

Reason I chose this business:

I moat definitely and whole-heartedly recommend Vintage Brands and, don't worry, I'll be back!

Thumbnail of user laurend784
1 review
2 helpful votes
January 19th, 2024

Placed an order on Dec 20th. Still says "being printed". Got an email asking if I received my items. I've sent multiple emails to customer service asking - where my order is, when is it shipping, to just cancel, no one has responded for over 2 weeks. Had to dispute the charge as I have no sweat shirts and no responses. Know my order number by heart from all the emails I sent.

Products used:
Nothing it never came

Service
Value
Shipping
Thumbnail of user dixieh63
1 review
0 helpful votes
December 31st, 2023
Verified purchase

The vintage Eagles sweatshirt is wonderful! Great quality. Even though it was ordered within the time frame for it to arrive by Christmas as a gift for my son, it did not come until the week after. I ended up giving it to him for his birthday, which falls closer to New Years. Once shipped, though, it came quickly. I would definitely order again from here, but if ordering over the holidays, make sure you order way ahead.

Reason I chose this business:

Yes - the sweatshirt is a quality, well made/printed shirt.

Thumbnail of user br385
1 review
0 helpful votes
June 13th, 2023
Verified purchase

Please with purchase. Would purchase again from this company. Like the vintage Ole Miss design - perfect graduation gift.

Thumbnail of user timm2092
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Site says filled in 3-5 business days. Took over three weeks to receive. Product was fine once received.
Just allow plenty of time. In fairness, it was the holiday season.

Thumbnail of user jessicar2547
1 review
0 helpful votes
June 1st, 2023
Verified purchase

I always fear T-shirts are going to come in three sizes too small but this one was exactly the right size, in fact, I ordered two big but that's OK. I'm keeping it. I am a large to extra-large and I ordered two XL. I should've just ordered XL very pleased with the quality of the V-neck and the stretchability, it is a high-quality shirt not just some paper thin item from China order your correct size because it's going to fit exactly as it should

Reason I chose this business:

I would absolutely recommend Vintage Brand and I will order from the site again

Thumbnail of user mattv167
1 review
1 helpful vote
December 20th, 2023
Verified purchase

My order arrived early, which was awesome considering I stumbled upon the website so close to Christmas! The items were packaged in plastic bags, then wrapped in either paper or a second plastic bag (I placed 2 orders and hour apart from each other). Since one of these items was a gift for my wife, and she was aware of the second order, I appreciate that my items were not combined in a single shipment. Well worth the extra shipping charge. Everything looked amazing and fit properly. Well done!

Reason I chose this business:

Yes, I would.

Thumbnail of user anthonyp1839
1 review
0 helpful votes
May 30th, 2023
Verified purchase

The Vintage brand offers products I cant find anywhere else...I went old school to purchase Cincinnati Royals and San Diego Clippers hats. The turn time from purchase and delivery was really short. Just a great simple experience.

Reason I chose this business:

Yes, already have. Any long time fan of Baseball, Basketball and Football would love to see what is available if you are fan of Sports history and nostalgia

Thumbnail of user michaels12230
1 review
0 helpful votes
December 14th, 2023
Verified purchase

My son is a graduate of the University of Pittsburgh and I was looking to find him something unique representing the school. In going through the Vintage website I found a 1970s era sweatshirt that was incredible. The detail was terrific. It was so nice that I bought one for myself. There is a wide variety of colleges represented and the clothing is very cool(and reasonably priced).Great gifts to buy for your favorite college grads. Would buy from again.

Thumbnail of user stank162
1 review
0 helpful votes
November 26th, 2023
Verified purchase

I've liked everything I have ordered through here. One can purchase items here where you don't see other places.

Thumbnail of user marian1318
1 review
0 helpful votes
December 9th, 2023
Verified purchase

These Vintage T-shirts will make great gifts,
They were on time and kept you updated on ever step.

Thumbnail of user flinth3
1 review
0 helpful votes
January 2nd, 2024
Verified purchase
• Updated review

Site doesn't work great on mobile. Has a lot of nice designs that cannot be found anywhere else. So far quality of item is good. Customer service was prompt to respond after contacting them.

was told shipping delays, otherwise simple

Service
Site doesn't work great on mobile
December 9th, 2023
Verified site experience
• Previous review
Thumbnail of user denas124
1 review
0 helpful votes
December 28th, 2023
Verified purchase

The shopping experience was great; however, I'm extremely dissatisfied with the shipping. I was guaranteed my order by December 23rd and it only got shipped after I reached out twice about it being alimony 2 weeks from my order date without it bring shipped. It was a present for my brother and I had nothing to give him in Christmas and I received no apology or coupon code or anything to make up for this. I understand people being overwhelmed during the holidays but don't promise if it can't be fulfilled.

They shipped out my order the same day but didn’t apologize for the delay.

Reason I chose this business:

Not based off of shopping experience if they need a product right away.

Service
Thumbnail of user mollyd204
1 review
0 helpful votes
December 24th, 2023
Verified purchase

I had such a good shopping experience with this company! I was a little nervous it just being a random website I found when searching for college t-shirts, but am so happy with what I received! T-shirt is good quality, the print is nicely sized and clear, and it also came wrapped in such cute paper rather than just thrown in a bag! Definitely 10/10!

Thumbnail of user nancys3592
1 review
0 helpful votes
June 19th, 2023
Verified purchase
• Updated review

Tried ordering on my phone and tablet and neither would work.
II had to order from a desk top to get the order to go through.
The shirts came as orders and in the time frame expected.
I liked that fact that I had received an email making sure that they had been delivered.
I will certainly buy from here again.

Tried ordering on my phone and tablet and neither would...
May 29th, 2023
Verified site experience
• Previous review

Tried ordering on my phone and tablet and neither would work.

Reason I chose this business:

Like the vintage look

Thumbnail of user toshiam5
1 review
0 helpful votes
May 8th, 2023
Verified purchase

I ordered multiple items (shirts and socks) for a birthday gift and the party got moved up. I reached out to see if there would be any way to pay for expedited shipping and they let me know that they put the order in the mail that day and provided a tracking number. It arrived just in time for the party and was loved! I cannot say enough good about this company!

Reason I chose this business:

Absolutely yes!

Thumbnail of user henrym818
1 review
0 helpful votes
January 1st, 2024
Verified purchase

The letters were missing some of the ink - it did take a little long for order to arrive

Did not get contacted back - wish there was a phone number to contact customer service

Reason I chose this business:

Possibly - prices was good but quality was just fair

Thumbnail of user danh1388
1 review
0 helpful votes
June 9th, 2023
Verified purchase

I stumbled on VintageBrand on a google search and browse often. There's so many choices of logos and color and T vs Hoody, etc. that its hard to actually narrow it down and place an order. That's not criticism - its just hard to narrow down what you want when you have almost unlimited options. Great store.

Reason I chose this business:

Yes. I send screenshots of cool gear/logos to my sports fan friends.

Thumbnail of user donovanm80
1 review
0 helpful votes
December 15th, 2023
Verified purchase

Bought an Eagles sweatshirt as a gift.
Package shipped perfectly and properly and much earlier than expected.
Gift hasn't been opened yet so I have no comment on the quality of the goods. I expect it to be perfect as well. Thank you.

Thumbnail of user laurat1753
1 review
0 helpful votes
January 1st, 2024
Verified purchase
• Updated review

No problems so far! The hoodie was given as a gift. He really likes the it. It's warm and soft!

No problems so far
December 10th, 2023
Verified site experience
• Previous review
Thumbnail of user tomg1402
1 review
1 helpful vote
January 8th, 2024
Verified purchase

Clothing looks well made, material and construction. Logo appears to be iron-on; smooth edge where it meets the cloth, but stiff and glossy feel. Was intended as a gift, likely part of my own wardrobe now (or donated for someone else to choose). I'm somewhat disappointed.

Inquired about shipping eight days after ordering, took seven days to respond.

Service
Thumbnail of user johnw6840
1 review
0 helpful votes
May 12th, 2023
Verified purchase
• Updated review

I love the vintage apparel and the choices. The website is a little clunky but it worked.
I received my 4 shirts and was very happy with everything. I washed the shirts and two of the shirts logos were ruined. Disappointed, i contacted Vintage customer service and they responded very quickly with a solutions that worked for me. I am very happy with my experience and look forward to my next order.
Thanks Vintage.
John Watson

Reason I chose this business:

Love vintage apparel items. Yes I highly recommend

I love the vintage apparel and the choices
April 22nd, 2023
Verified site experience
• Previous review

I love the vintage apparel and the choices. The website is a little clunky.

Reason I chose this business:

Love vintage apparel items

Thumbnail of user jessicah2581
1 review
0 helpful votes
December 23rd, 2023
Verified purchase

I was very excited about this gift for my Dad. There was a lack of clear communication on the length of time it would take the product to ship. If you are experiencing delays, update the notice in your confirmation email. Then your customer service wouldn't be so overloaded.
My Dad was very happy with his gift and once it shipped the process completed smoothly.

The information was fine was received. Again set proper expectations. Don’t set the expectation of 24 hour response time and it takes 3 days.

Service
Thumbnail of user oliviac610
1 review
0 helpful votes
January 8th, 2024
Verified purchase

I bought a shirt for my dad for Christmas and unfortunately it fit a little snug. The company was quick to help me with my return / exchange process. The shirt is great quality and I cannot wait to get the right size in for my dad!

Great company and great products. Thanks Greg S. For your help!

Quick and friendly responses! Issue resolved quickly.

Service

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From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.

Company Representative

Thumbnail of user michelley800
Michelle Y.
Typically does not respond to reviews

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3.5
1,270 reviews
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