WePay has a rating of 1.2 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. WePay ranks 95th among Payment Processing sites.
I signed up with WePay through my bank. They started off good processing my payments. Now they had this 5 day review clause all in a sudden after release my funds same day for 2 years. Stay away from this merchant.
AVOID - Wepay has been stonewalling
Wepay has been stonewalling for standard information since 7th Jun 2022 (one month)
Last ticket - - Ticket *******
We have standard information:
1) formally request Wepay's Attorney's Name and Address
2) Card merchant's name where the funds were debited.
3) Clarifying what checks Wepay do:
Name?
Card Number?
Expiration date?
CVV?
Address?
4) PCI DSS requires you to provide a contact telephone number
We have yet to get a positive response to all of the above after one month.
******* - 7th June 2022 Account Manager Assistance
******* - 16th Jun 2022 Telephone request PCI DSS requirement
******* - 17th June 2022 Merchant Card Provider False Name Approved
******* - 21st June 2022 Legal Department / CFPB / JPMorgan Chase
******* - 21st June 2022 Request for Information
******* - 22nd June 2022 Formally requesting Wepay's Attorney's Name and Address
******* - 22nd June 2022 Legal Department. Formal request: Head of Legal and direct postal address
******* - 23rd June 2022 Formal Request to Wepay Legal Department
*******- 29th June 2022 Follow up: Formal Request to Wepay Legal Department
Tip for consumers:
AVOID LIKE THE PLAGUE!
Products used:
AVOID - Wepay has been stonewalling
Wepay has been stonewalling for standard information since 7th Jun 2022 (one month)
Last ticket - - Ticket 2477060
We have standard information:
1) formally request Wepay's Attorney's Name and Address
2) Card merchant's name where the funds were debited.
3) Clarifying what checks Wepay do:
Name?
Card Number?
Expiration date?
CVV?
Address?
4) PCI DSS requires you to provide a contact telephone number
We have yet to get a positive response to all of the above after one month.
2465549 - 7th June 2022 Account Manager Assistance
2470136 - 16th Jun 2022 Telephone request PCI DSS requirement
2470277 - 17th June 2022 Merchant Card Provider False Name Approved
2471812 - 21st June 2022 Legal Department / CFPB / JPMorgan Chase
2471291 - 21st June 2022 Request for Information
2472190 - 22nd June 2022 Formally requesting Wepay's Attorney's Name and Address
2472183 - 22nd June 2022 Legal Department. Formal request: Head of Legal and direct postal address
2472708 - 23rd June 2022 Formal Request to Wepay Legal Department
2475245- 29th June 2022 Follow up: Formal Request to Wepay Legal Department
WePay/GoFundMe Deleted my account with no answer
I was diagnosed with Multiple Sclerosis and created this fundraiser, this is the second time GoFundMe deleted this account along with by WePay owned Chase. They did not give me an answer this is disgusting and disgraceful. I might potentially contact an attorney about this. If I can give 0 stars I would. This was my link https://www.gofundme.com/anthonyjrodriguez
One more dishonest business that hides and conceals the relevant information. You try to send a gift or make a donation, and We Pay comes into the transaction without your knowledge or consent, and in the process takes a fee without your knowledge or consent. There is NO disclosure. Nothing is transparent. Fees are taken. You are screwed.
Tip for consumers:
As soon as the words We Pay or WePay come on the screen during the transaction, back out of it.
Not to thrilled about this one either. Has a so so platform but does not allow financial services like 90% of them. Im not sure why when financial services are a generalized field and should be no problem using them to get paid.
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