I have had to launch an investigation with my insurer regarding my order. I was told 2-6 week its now been 11! I asked for a full refund and instead received a reply to say that the shipment hadn't arrived in Australia yet and that they would send me a free gift when it came in... they also couldn't confirm when this would be. NOW THEY HAVE NOT RESPONDED! Not only am I out of pocket with no item I am also thinking I am buying a reputable product but in fact they ordered the stuff from gosh knows where... Absolutely dreadful customer service
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.