Wootronics

Received our game in a mailing envelope badly damaged. I have emailed the company 4 times and have not gotten a response. Dont order from them, c you will not be satisfied!

I placed an order to this company online. I am unable to get confirmation or contact this company. They have all my credit card info. I have had to contact my credit card company to dispute this charge because I cannot find any information on my order.

Worst return policy on the entire internet. Caveat Emptor. You are only allowed to return a defective item. In other words, if they send you something that is a piece of garbage, not worth what you paid for it, you are not allowed to return it. Woot is a 3rd party seller on Amazon (apparently) so they make it seem like you're doing business with the Big A. Which is not the case! I am no in the process of trying to return something & have had to involve Amazon to get any satisfaction at all. As of now, I don't know if I can get my money back. I told Amazon they should ditch Woot as they are not up to their usual high standards of customer service. Woot came to me through what looked like an email from Amazon and that is where the relationship ended. Buyers should know that you are NOT covered by Amazon's guarantees even though you can reach Woot by signing up with your A. Account- you don't even have to set up an account with Woot. In my opinion, this is false and misleading at the very least. I will post some more after this problem is resolved. Unless you want to take a chance getting stuck with a product you might not like, be very careful of this site. I am actually shocked that they are still allowed to do this.