• Wordans

Wordans

Overview

Wordans has a rating of 4.3 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans most frequently mention customer service, and good quality. Wordans ranks 33rd among Wholesale sites.

  • Service
    7
  • Value
    7
  • Shipping
    6
  • Quality
    6

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
4
Neutral
0
Negative
2
15
See all photos
How would you rate Wordans?
Top Positive Review

“TALL SIZES”

Cindy S.
10/1/23

I have a hard time finding tall shirts that are reasonably priced for my 6'5" son. These are Both, and they are a great quality. I have purchased many shirts from them for my whole Family and have never been disappointed.

Top Critical Review

“Wordans service is low to zero (pickup and post-sale)”

Yan V.
9/15/23

Bought a product from Wordans with a free pickup in their offices in Barcelona. Offered myself on the date and timeframe communicated to me. Employee tells me at the door, I need to come back another time because the signature person is having a pause... Get sent back on the street as there is no opportunity to wait and get the door slammed without a better solution. Following up to get a refund on the paid package they could not hand me over during their communicated timeslot, Wordans keeps replying next to the question asked and remains responding late with no solution provided for the questions asked. It is a shame how low the quality of the service is, seeing the apartment office and attitude of the guy at the door, this looks like a scammy company with 0 service post-sale.

Reviews (62)

Rating

Timeframe

Other

Thumbnail of user cindys1761
1 review
0 helpful votes
October 1st, 2023
Verified purchase

I have a hard time finding tall shirts that are reasonably priced for my 6'5" son. These are
Both, and they are a great quality. I have purchased many shirts from them for my whole
Family and have never been disappointed.

Products used:
t-shirts, leggings

Value
Shipping
Quality
Thumbnail of user adrianed10
1 review
0 helpful votes
February 21st, 2023
Verified purchase

I love working with Wordans, they are my go-to wholesaler. Prices are typically the lowest on most products and their customer service reps are quick, responsive and very helpful.

Thumbnail of user ericg75
Eric G. – Wordans Rep

Hey Adriane! Thank you for your review, we are happy to provide you with the best service and products ✨

Thumbnail of user davidp4587
1 review
0 helpful votes
September 6th, 2022
Verified purchase

Easy ordering. Timley delivery.
Well made shirts, good price.
I've used Wordans twice and would recommend their products.
Thanks Wordans.

Thumbnail of user ericg75
Eric G. – Wordans Rep

Hello David!
Thank you for your review, we are happy to provide you with the best service ✨

Thumbnail of user steveb2663
1 review
0 helpful votes
November 1st, 2022
Verified purchase

Great experience from the easy ordering process to the telephonic updates. Real professionals and very competitive prices..

Thumbnail of user ericg75
Eric G. – Wordans Rep

Hello Steve! Thank you for the review! We are glad you are happy with the service we provide✨

Thumbnail of user jordany150
1 review
0 helpful votes
August 21st, 2023
Verified purchase

Cut my monthly payments in half an into one monthly payment.

Thumbnail of user ninan80
1 review
0 helpful votes
November 10th, 2020

I ended up canceling my order because I chose some of the wrong sizes so the issued me a code for a coupon to use. I didn't want the coupon anymore and asked for a full refund. I was able to receive the full refund thanks to Andre. Andre is a very polite person from Wordans who helped me greatly. He was quick, polite, and help resolve the problem for me. I wish there were more customer service representatives like him. Thank you Andre. :D

Thumbnail of user yoneyw
1 review
0 helpful votes
January 7th, 2021

I emailed and within 10-15 minutes, I got a phone call from Kay Mig. That was quick. I'm a first time customer and I had a few questions. She was patient and very helpful. I'm glad I found your company. I love the free shipping at $69.

Tip for consumers:
Ask for coupon code

Products used:
Gildan tees

Service
Value
Shipping
Quality
Thumbnail of user mindyf72
1 review
0 helpful votes
January 4th, 2023
Verified purchase

This site has become my go-to for all my apparel needs for my business. They offer great pricing and fast shipping.

Thumbnail of user ericg75
Eric G. – Wordans Rep

Hey Mindy! Thank you for sharing your experience! We are glad you are happy with our service

Thumbnail of user naomip66
1 review
0 helpful votes
January 2nd, 2021

I was missing an item in my order but he was quick to respond and helped me resolve it quickly. Awesome!

Tip for consumers:
be aware the shipping cost a lot even though the items are cheap

Products used:
hoodies sweatpants

Service
Value
Shipping
Quality
Thumbnail of user madisong57
1 review
0 helpful votes
November 10th, 2020

I made an error when placing my order and was so impressed with how quickly Alejandro from Wordans helped me to correct this. He was so pleasant on the phone and promptly followed up with an email explaining the process. Alejandro is exactly the type of representative that I love working with in the customer service industry. Thank you for making this such an easy experience.

I love using Wordans for my small business and will continue to do so, thanks to amazing employees like Alejandro!

Thumbnail of user amaliab15
1 review
0 helpful votes
March 2nd, 2023
Verified purchase

Items were easy to order and fast delivery. Didn't have any problems when I had to return an item.

Thumbnail of user ericg75
Eric G. – Wordans Rep

Hello Amalia! Thank you for sharing your experience! We are glad you are happy wiith our service!

Thumbnail of user reginab482
1 review
0 helpful votes
June 23rd, 2023
Verified purchase

T-shirts come in quick and the shirts are good quality

Thumbnail of user lesliem1047
1 review
0 helpful votes
June 1st, 2023
Verified purchase

Very fast shipping and great service, will definitely order again from this company

Thumbnail of user kareshaa
1 review
0 helpful votes
January 1st, 2023
Verified purchase

As usual, Wordans always comes through with quality tees and sweatshirts! Delivery is speedy. Overall, a great blank supplier for my small business!

Thumbnail of user ericg75
Eric G. – Wordans Rep

Hello Karesha!
Thank you for the review!

Thumbnail of user yanv7
1 review
1 helpful vote
September 15th, 2023
Verified purchase

Bought a product from Wordans with a free pickup in their offices in Barcelona.

Offered myself on the date and timeframe communicated to me.

Employee tells me at the door, I need to come back another time because the signature person is having a pause... Get sent back on the street as there is no opportunity to wait and get the door slammed without a better solution.

Following up to get a refund on the paid package they could not hand me over during their communicated timeslot, Wordans keeps replying next to the question asked and remains responding late with no solution provided for the questions asked.

It is a shame how low the quality of the service is, seeing the apartment office and attitude of the guy at the door, this looks like a scammy company with 0 service post-sale.

Products used:
None, could not pick them up

Service
Value
Returns
Thumbnail of user jamesandmaggiesegnitzs
2 reviews
0 helpful votes
January 30th, 2024

I was trying to find 100% Cotton shirts for a client. They wanted Blue. They sent me purple.
I have not information to send them back. They are still sitting in the bags.

Tip for consumers:
I will not buy again from them. Just a label with no customer service number to return these items.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user yigita3
1 review
0 helpful votes
April 6th, 2022
Verified purchase

Customer service was great. Shipment was not delayed. Items are of good quality and they are very inexpensive. Would order again. 5/5 stars.

Thumbnail of user ericg75
Eric G. – Wordans Rep

Hello Yigit! Many thanks for sharing your experience :)

Thumbnail of user justins1103
1 review
0 helpful votes
May 1st, 2022
Verified purchase

Very professional and great product. I would recommend this site to everybody. I got my product in great timing. I love the color.

Thumbnail of user ericg75
Eric G. – Wordans Rep

Hello Justin!
Thank you for your review, we are happy to provide you with the best service.

Thumbnail of user tonyaw69
3 reviews
0 helpful votes
December 22nd, 2019

Husband is in construction and as to wear this high vis shirts. I got them for a xmas gift. Hoping he likes them.

Thumbnail of user hannahn138
1 review
0 helpful votes
September 3rd, 2020

Loved everything that came which included hoodies, sweats, basketball shorts, and a long sleeve. Took 2 packages but both came within 3 days of each other, so lovely. Everything was right and perfect! The box was a little beat up but I'm thinking that was the post office, oh whale it's the just box not their fault. But recommend getting good basics there

Thumbnail of user davidu255
1 review
0 helpful votes
November 16th, 2020

Receiving help from Andre was incredibly smooth. The overall returns process had a few bumps (I would've preferred cash over store credit), but that was understandable. The representative that helped me - Andre - was very careful and super helpful throughout the entire process. He cleared up a tiny mixup I had and solved all the problems quickly. I would give him a 6/5 if I could!

Thumbnail of user zf5
1 review
0 helpful votes
June 19th, 2020

My first experience purchasing from Wordans was wonderful. I had a sizable shirt order and I received one shirt in the wrong size. They had a replacement in the mail to me immediately. Great prices! Super friendly! I'll definitely order from them again.

Thumbnail of user tanyat135
1 review
0 helpful votes
November 10th, 2020

I have placed several orders through Wordans and I do love the products and the price point is beyond amazing!
I recently encountered a minor mix up with an order. Contacted customer service and had everything resolved in no time. Andre was quick to respond, polite and professional and very apologetic (although mistakes happen)! Beyond happy with my customer service experience.
I will be spreading the word!
Thank you again for offering fabulous products and for having wonderful staff!
Thanks again Andre!
-Tanya

Thumbnail of user cmi3
1 review
1 helpful vote
July 2nd, 2021
Verified purchase

Sent the wrong size item. Every time I try to contact their CS it takes an average of three days for a reply. However, I have since contacted them about my return three times recently, the last occasion was one week ago and I have not heard back. They have had my returned item for over a week and there has been no refund or communication that they have received it.

They are also refusing to answer whether they will refund shipping cost or cover shipping cost to Australia if I replace the item with the correct size. After all, it was their error sending the wrong size.

There is also no return policy on their website. This company is dodgy!

Service
Thumbnail of user yerlynb
1 review
0 helpful votes
January 6th, 2021
Verified purchase

The items were great! I was missing one item but Mig helped me out in no time! Super helpful! Will definitely buy more items in the future :)

Products used:
Shirt and hoodie

Service
Value
Shipping
Returns
Quality

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From the business

Cheap wholesale products for everyone. Bulk discounts, no minimum. Buy at crazy wholesale prices.

Company Representative

Thumbnail of user ericg75
Eric G.
Typically does not respond to reviews

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