Wynsors

I bought a pair of shoes from their Wakefield branch for work at the cost of £18. Just over a month after purchase it rained and both my feet got soaked. I took them back and was told they would be sent away for testing and in two weeks they would get in touch.
After nearly three weeks having heard nothing I rang them on my day off, a Monday.
"Yes they came back last Wednesday and there`s nothing wrong with them."
Me "Well how come they let water in when it rains?"
"Well not all shoes can withstand heavy rain."
Me "Right then I shall be in your store soon."
I was given the shoes with aletter telling me to consult an independant examiner and/or trading standards and they will respect their decision.
Who`s paying an independant advisor? Trading standards told me after thirt days you are not entitled to a refund.
Clearly the profit margin on a pair of shoes worth less than twenty quid is more important to Wynsors Shoes than losing me as a customer for over twenty years, my family, my friends and everyone I know within a twenty mile radius of their stores in both Wakefield and Leeds. I hope they put that £3 to good use because they have lost a hell of a lot of custom now through their greed.