• Yeti

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Overview

Yeti has a rating of 2 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Yeti ranks 31st among Camping sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Yeti?
Top Positive Review

“Keeps Your Drinks Cold”

Ellery P.
7/19/22

I have a few yeti tumblers and use them daily! They keep my water cold all day and have a sleek design that is easy to hold. They offer great color options and several sizes. I would recommend highly!

Top Critical Review

“Hype - lesson learned”

real s.
3/19/24

Hot and cold liquids in the Yeti low ball aren't better than my Contigo cup, Thermos thermos, or swag Stanley cup. The latter keeps hot,and cold really well with just a slider lid that is like the Yeti stronghold. The magslider lid has saved me from knocking over the cup,and spilling liquid all over the place with just its splash resistant feature. Lid function with disability, stronghold would work best with the dexterity issue. Dishwasher safe is a problem with the batch of Yeti lowballs I purchased. Note the pictured Final Touch cup's interior, NOTHING like the Yeti despite over 7 years use. The same dishwasher detergent has been used. Quality,and defect concern. EVERY single one of my Yeti lowballs have a varying degree of the black interior pictured. Factory process go wrong where the food grade process went side ways? ALL my Yeti lowballs look toxic, what one could expect from the dollar store buys due to the manufacturer origin. Yeti customer service manager, none appear to exist who will be the central contact in addressing issues a customer could come across. Having customer service reps. Hang up when you wonder why the warranty process,or manager request is literally going nowhere is their actual job. Seriously should have read the Yeti reviews before spending hundreds. The central theme to the bad reviews is customer service, few appear to be product complaints. Warranty, Yeti is not honoring their written warranty,and inserting conditions not within it. Yeti is clearly not concerned with the health safety issue with their food grade stainless going black with barely a few months of use. Fall buy. Christmas,and New Years, I was literally away for about 3 weeks. Eco friendly is a core criteria for my purchase decision. Since this Yeti experience, I have researched other companies who make stainless steel cups. Klean Kanteen, Stanley, MiiR make an option. Klean Kanteen's cup looks like it could be a great choice. Love the Stanley color ways,but their lid does NOT close due to the opening. Where I already have experience with Klean Kanteen,and Stanley out performing the Yeti lowballs with my use case. Consumers should consider review options like SiteJabber over trust pilot who appears to allow companies to invite reviews. Companies go from 1 - 2 stars shoot up to 4 or higher. Read the 1 - 2 stars for a truer customer service reality.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user elleryp2
9 reviews
1 helpful vote
July 19th, 2022

I have a few yeti tumblers and use them daily! They keep my water cold all day and have a sleek design that is easy to hold. They offer great color options and several sizes. I would recommend highly!

Thumbnail of user reals20
6 reviews
5 helpful votes
March 19th, 2024

Hot and cold liquids in the Yeti low ball aren't better than my Contigo cup, Thermos thermos, or swag Stanley cup. The latter keeps hot,and cold really well with just a slider lid that is like the Yeti stronghold.

The magslider lid has saved me from knocking over the cup,and spilling liquid all over the place with just its splash resistant feature. Lid function with disability, stronghold would work best with the dexterity issue.

Dishwasher safe is a problem with the batch of Yeti lowballs I purchased. Note the pictured Final Touch cup's interior, NOTHING like the Yeti despite over 7 years use. The same dishwasher detergent has been used.

Quality,and defect concern. EVERY single one of my Yeti lowballs have a varying degree of the black interior pictured. Factory process go wrong where the food grade process went side ways? ALL my Yeti lowballs look toxic, what one could expect from the dollar store buys due to the manufacturer origin.

Yeti customer service manager, none appear to exist who will be the central contact in addressing issues a customer could come across. Having customer service reps. Hang up when you wonder why the warranty process,or manager request is literally going nowhere is their actual job.

Seriously should have read the Yeti reviews before spending hundreds. The central theme to the bad reviews is customer service, few appear to be product complaints.

Warranty, Yeti is not honoring their written warranty,and inserting conditions not within it. Yeti is clearly not concerned with the health safety issue with their food grade stainless going black with barely a few months of use. Fall buy. Christmas,and New Years, I was literally away for about 3 weeks.

Eco friendly is a core criteria for my purchase decision. Since this Yeti experience, I have researched other companies who make stainless steel cups. Klean Kanteen, Stanley, MiiR make an option. Klean Kanteen's cup looks like it could be a great choice. Love the Stanley color ways,but their lid does NOT close due to the opening. Where I already have experience with Klean Kanteen,and Stanley out performing the Yeti lowballs with my use case.

Consumers should consider review options like SiteJabber over trust pilot who appears to allow companies to invite reviews. Companies go from 1 - 2 stars shoot up to 4 or higher. Read the 1 - 2 stars for a truer customer service reality.

Tip for consumers:
Read the consumer Yeti reviews before spending your money. The media reviews are generous ,and literally appear to parrot one another which makes one wonder if Yeti provided a template

Products used:
low ball

Service
Value
Shipping
Returns
Quality

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