YouFit has a rating of 1.36 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YouFit most frequently mention customer service, annual fee, and front desk problems. YouFit ranks 50th among Gym sites.
No positive highlights yet
Excellent place clean and nice people Great machines new and working. Clean bathrooms and clean place. Surprising great
I was a member for over 6 years, I never had any problems, the equipment is ok and no one bothers you when you are working out. But, when I tried to cancel, they gave me the run around and wouldn't tell me how to cancel. Now it is with a collection agency and they want more money from me. They said I had to cancel in writing, but I still have no idea where to send the cancellation request, so I stopped paying. NEVER join this gym if you ever need to leave it is very difficult.
I was a member for over 6 years, I never had any problems, the equipment is ok and no one bothers you when you are working out. But, when I tried to cancel, they gave me the run around and wouldn't tell me how to cancel. Now it is with a collection agency and they want more money from me. They said I had to cancel in writing, but I still have no idea where to send the cancellation request, so I stopped paying. NEVER join this gym if you ever need to leave it is very difficult.
Products used:
Gym membership
I unknowingly signed up for a 12 month contract and the gym facilities were not that nice and it was dirty so I decided I wasn't in my budget and not worth my money. For months I've been trying to discuss getting out of the contract for months and they started off by making it a difficult as possible to get into contact with their billing company ABC solutions and then when you finally get on the phone with them their rude and don't know what their talking about. And they want me to pay ridiculous fees to not go to their facility, something I'm already doing I went twice and have not been their in months and now the have sent me to collections to poach 390 dollars I don't have since I'm a 18 year spring admit college student.
I personally went to unsubscribe after 6 months without going. They told me it was fine and nothing else was necessary. After 3 months I see that they continue to charge me and try to charge me an extra annual fee. As I reported them on the card, they sent me to collection. They continually call and threaten even though it is prohibited by law.
Tip for consumers:
I personally went to unsubscribe after 6 months without going. They told me it was fine and nothing else was necessary. After 3 months I see that they continue to charge me and try to charge me an extra annual fee. As I reported them on the card, they sent me to collection. They continually call and threaten even though it is prohibited by law.
Products used:
gym
So, my very mature 6'5" 220 grandson who is 17 wants to be health and fit instead of sitting around the house playing video games. Both his parents are deceased and he is really trying to be a positive person. I thought this facility would be a great choice for him but much to my disappointment no.
-With the new year they have a waiver of the sign up for that would not apply to him. So they want a $92 sign up fee.
- The $9.98 monthly cost won't apply to him but would be $22.00 per month plus an extra $7-9 per month because he is 17 and not 18+.
I'm on a limited income and told I could afford this for him but with these additional costs are too much. So a guess YOU Fit doesn't consider the health of the younger health conscience students? Planet Fitness offers great programs for younger persons but there aren't any near his foster home.
Excellent place clean and nice people
Great machines new and working. Clean bathrooms and clean place. Surprising great
Products used:
Gym
My membership is for the basic at $10.69 a month. I go twice a week so that to me is reasonable and I get my moneys worth. I do have them set debit out of my account. However I recently changed my card controls to stop automatic payment withdrawals so that I could pay on the app. Interestingly today, I received a notice stating that their debit had been declined for $13.69 yet I was able to go on the app and pay the amount $10.69. Just keep an eye on it and utilize your card controls to protect yourself from over debiting From any company
Peace of $#*! company dont waste your time or money you will have to go through hell to cancel this membership.
Very difficult to train in that gym with the harassment from the trainers, poor education, discrimination, specifically in Miami, The Gym located in Crossing
Buyer beware! Youfit located in Miami Gardens the clerks,Lulu and Gaby, both has poor ethics and no sense of customer value! After being a member for over ten (10) years, I immediately canceled my membership when they both blanetly lied! Please know that previous management would have never tolerated this kind negative and insulting behavior from her front desk clerks! I will highly encourage anyone who maybe considering this Youfit location to think again!
Had been a consistent member for 8 years surviving by respecting everyone's intentions while working out...I also had the upgraded membership...until I was disrespected.an management messed this situation up...but like anything in life it all starts with management...I've had a thriving business here for 34 years...for a reason...your only as good as the people working for you...its sad...but on to planet fitness...
This is a really good gim and everyone there are super nice!:)they have all the equipments that I use for workout and great workout classes.
This morning Jan 7 i was treated with disrespect by one the personal trainer boss. He.never gave me his name and he said that he was the boss.
He has muscles in this body and air in his brain.
I should have taken his picture to displayed but he thru a 67 years old lady out, just because i complained about a zumba class that i confirmed before coming in and when i got there, there was no classes.
I hope the camaras recorded the incident.
KEEP AWAY FROM
THEM...
What a pile of lies they spout in their promotions! They claim to offer a $10 per month membership but with a $42 "sign up" fee and a $54 "membership" fee the actual yearly cost with tax is more than $225, or nearly $20 per month. There are gyms with better and more equipment (i. E. Crunch) that charge considerably less for a yearly membership. YouFit used to be a gym that cared about member costs but no more, plus now they scam you with extra fees and bogus claims about monthly costs. Do yourself a favor and look elsewhere.
I was very dissatisfied with the service, I made my registration yesterday and today I closed. They deceived me, they said that they had a promotion for the basic membership and it was not true, they coerced me into buying the premium membership, every time I said that I only wanted the basic membership they made excuses. In conclusion, I was very dissatisfied with the service because they don't really care about taking care of you, they only care about selling
Don't join this gym! They are a bunch of crooks that will take money out of your bank account for years. We have tried to cancel membership 3 times and have even paid additional $10 cancellation fee and yet they still continue to take monthly fees from our account. Don't understand why this process is so difficult! Even with locations closed due to the virus they are still taking money out! Don't get roped into this scam! Go join another gym!
I was horrified to receive vicious calls from attorneys *******005 making up stories about me owing money I did not due to my cancellation in 2018 which they never COMPLETED and turn around and blame me so that they could collect money from me. Very bad company with workers who are not able to complete a task. They workers don't remain at the job because they are not payed enough.
Products used:
no
Ever wonder why you see YouFit gyms closing without warning? It's poor corporate management and substandard trainers. Always be careful about signing personal training contracts! YouFit made promises to me that they did not keep, charged my credit card fraudulantly for another month after I had cancelled, and promised a refund of which I only got half. Remember, most of these clubs put client numbers and the bottom line BEFORE members and quality of trainers. ANYONE can get "certified" as a trainer for as little as $69.99 on line! There is no over sight in "trainers", and gyms want to pay their employees as little as possible because of their high overhead which means "trainers" with lack of knowledge and experience at minimum wage.
Buyer beware as you don't get what you pay for.
Bye Bye YouFit as I have left along with many others.
Joined a location close to my home in July 2022 for the $24.99. Overall I was happy with my services until my location was closed. The location my account was sent to is out of the way and more than five miles from my home. They took my monthly payment two days before they closed and refused to refund. They also gave me the run around with local store and corporate on the cancellation. They also refuse to refund the membership I paid in September even thou I am forced to find another gym closer to my home due to no fault of my own.
Do not sign up. Company has no integrity. You fit has zero integrity after two year membership constantly paying on time I needed to cancel as my sons membership as he is leaving for college. They have just taken this months charge, as per the contract I gave them 10 days notice, and they still have the balls to charge me a $10 processing fee to cancel his membership. If this is how a loyal customer is treated I would hate to see how a customer would be treated after a short period of time. No integrity, bad business, notice to all! Find another gym!
Products used:
Gym membership
No option to modify membership without physically going into membership branch. Charges to hold or suspend membership for future use. Way too expensive for average equipment at average gym
Joined gym. Agreed to 50 dollar year fee and 10 a month. No problems with that. Been there for just short of a year and am leaving to an area where no you fit is located. I was charged a 10 dollar processing fee to cxl my membership which I had to be there in person to do. That's so they can collect the 10 dollars I'm sure. It's only 10 dollars but what a sham. Will never join this gym again
My wife paid for a year membership and was told if she ever moved to a place with no youfit available she would receive a refund. However when we moved to Daytona they refused to keep their word. We tried unsuccessful forever but they just refused to honor they're word. Plus for covid they still tried to charge members when they were not even open. Total crooks and have received lawsuits over their ways
Youfit owe me $354 they have been constantly charging my account the annual fee any day of the month taking money out for no reason and that's not even including my overdraft fees
I just cancelled my memebership an hour ago after they STOLE months worth of money from my account even though the gyms were closed due to corona, they are no good and dont know how to treat customers, DO NOT JOIN THEM.
The staff at the Singleton Rd. Location are always helpful an encouraging. Alicia the manager there is the best.
Youfit Health Clubs not only offers affordable memberships and state of the art facilities but is dedicated to helping our members get the most out of life. Work out where you fit at Youfit. Join a gym near you for only $10/month.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.