Jerry A.

Ordered progressive high index lenses (I require huge correction) August 2023 giving all details necessary.
Got new lenses end of August, wore for a couple weeks noticing the necessary the distance correction was poor. Thought okay give it some time, drop in local frame shops checking fit, all aspects of fit are fine. Finally called several times never reaching a person, left ph no. & mssg needing to either check Rx or re-do lenses. Left 3,4 mssgs. Got an e-mail saying rec'd mssg, but no plan! It is an inconvenience to start w/ Im ordering lenses bc old pair Im wearing are broken& taped up. So again to be w/out glasses that aren't broken is s pain. NEVER ONCE GET A MESSAGE BACK OR A CALL OR INSTRUCTIONS. THEY'VE BEEN PAID. DONE! Poor poor quality & customer svc.