John Y.

Purchased a Lazy Boy rocker recliner January 2023. Salesman said they were the best most dependable durable furniture out there. Lifetime parts warranty to original owner. February 2nd 2024 a spring broke in the backrest. Called Godwin's (where I purchased it) and told them about the issue. They said it would cost 75.00 for them to come inspect it. Then 75.00 to come back and repair it PLUS the cost of the parts. Salesman lied his $#*! off to sell me the chair. 13 months for an 800.00 chair? WTF. My Big Lotts chairs cost me 250-300.00 and last 3-4 years before a spring goes. Lazy boy are the most over rated piece of crap out there. You've been warned. They aren't made like they use to be. Customer service is worse than ever. Never buy Lazy Boy. You'll regret it