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Took 3 months to arrive, and straight away there were problems. Footrest didn't work, misaligned back and back rests, tight stitching causing creased everywhere. Therefore first call,out, oiled underneath, fixed but not working properly after technician left. He also stated the sofa will calm down and the alignment will come good (lol).
Second call out, an independent reviewer examined and wrote a report to state, sofa is passable…but not Nick Scali quality. So very unhappy. Got a phone call stating NO WARRANTY, so now I writing here and any other sites I can. Go somewhere else.
I tried to upload video, but wouldn't let me.
I gave delivery a four bc he could put the sofa together properly.
Tip for consumers:
Buying a new home, was suppose to be enjoyable…but NS has made going shopping for expensive items a nightmare. The contacts were “set” on not helping.
Products used:
Sofa
Jay Y.'s review of Nick Scali earned 4 Very Helpful votes
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When they have your money there's no help from them. They should be deregistered. Had issues from...
After waiting almost 3 months for our couch to be delivered we were left very disappointed. The...
