We just purchased our coachman pursuit very nice motorhome Travis the sales manager treats you like you were family and a friend. Sam the service manager Make sure everything is done properly and quickly he is definitely involved with everything. Hudson is a service counter and service. Writer is exceptional Josh a service technician Gave us a complete walk-through, very knowledgeable and excellent explainer Zach the business manager is so efficient even had all the paperwork done ahead of time for us to come in and sign while they were servicing and prepping our new RV. I highly recommend them we purchased two RVs from other RV sales company they do not compare at all to the greatness of Camper Inn of Troy,Ohio