I would rate zero stars if I could...I ordered an area rug for my mom for Christmas, which I ordered at the beginning of December. A month later, she finally received it, after the first one being shipped to the wrong address and told it'd be brought to her address and never was until I called multiple times to complain about it. Finally receiving it today, a month later, she sends me pictures of her new area rug that came with a hole in it and how there's a spot where it's coming apart at the seams. I emailed them about it and included the pictures of the damage and they offered me only a $23 refund for an area rug I paid over $200 for! Waste of time and money. Do NOT buy from these people!